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William R. McDermott (born August 18, 1961) is an American businessman and is currently CEO of ServiceNow. Before ServiceNow, he was the CEO of the
technology Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in medicine, scie ...
company SAP SE. During his tenure as co-CEO and CEO, SAP's market value increased from $39 billion to $156 billion. McDermott, along with Joanne Gordon, wrote a memoir, ''Winners Dream: A Journey from Corner Store to Corner Office'', and was awarded a gold medal for business memoir of the year by the Axiom Business Book Awards. McDermott began his role as CEO of ServiceNow in November, 2019.


Early years

Bill McDermott was born in Amityville on Long Island, where he also grew up. He is one of four children to Kathleen and Bill McDermott and a grandson to
Naismith Memorial Basketball Hall of Fame The Naismith Memorial Basketball Hall of Fame is an American history museum and hall of fame, located at 1000 Hall of Fame Avenue in Springfield, Massachusetts. It serves as basketball's most complete library, in addition to promoting and pres ...
player Bobby McDermott. At age 16, he bought the Amityville Country Delicatessen in Long Island for $7,000.


Education

McDermott studied Business Management at
Dowling College Dowling College was a private college on Long Island, New York. It was established in 1968 and had its main campus located in Oakdale, New York on the site of William K. Vanderbilt's mansion Idle Hour. Dowling also included a campus in Shirl ...
. His deli business helped him pay for his undergraduate education. After completing his undergraduate studies, McDermott attended
Northwestern University Northwestern University is a private research university in Evanston, Illinois. Founded in 1851, Northwestern is the oldest chartered university in Illinois and is ranked among the most prestigious academic institutions in the world. Chart ...
's Kellogg School of Management where he earned his MBA, and then completed the Executive Development Program at the
Wharton School of Business The Wharton School of the University of Pennsylvania ( ; also known as Wharton Business School, the Wharton School, Penn Wharton, and Wharton) is the business school of the University of Pennsylvania, a private Ivy League research university in ...
.


Career


Xerox, Gartner and Siebel Systems

McDermott worked for 17 years at Xerox and then became the President of Gartner in 2000. From 2001 to 2002, he served as Executive Vice President of Worldwide Sales and Operations at Siebel Systems.


SAP

In 2002, McDermott was appointed by SAP as the CEO of SAP America. He was designated to the SAP Executive Board in 2008, and in February 2010, he became the co-CEO of SAP AG. After four years, on May 21, 2014, McDermott became the first American to become the CEO of the company, now known as SAP SE. Since 2010, SAP's market cap has increased from $39 billion to $144.7 billion by February 2018. In 2016 McDermott became the best-paid executive leading the companies that form the German stock index DAX by earning a direct remuneration of €11.6 million. On October 10, 2019, McDermott decided to leave SAP SE. SAP did many acquisitions under his tenure, starting with Sybase in 2010.


ServiceNow

At the end of October 2019 after McDermott stepped down from SAP, ServiceNow announced his appointment as CEO. He succeeded John Donahoe at the end of 2019 as Donahoe finished his tenure at the company. He cited "the company’s strength in cloud computing and enterprise software, and the challenge of building an already vibrant company further" as reasons for him to join ServiceNow as CEO. In 2021, McDermott was the 3rd highest paid CEO of all
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CEOs, receiving over $162 million in equity and $3.5 million in cash and other forms of compensation from ServiceNow.


Awards and honors

In 2016, McDermott was named "Manager of the Year" by the German Business Daily ''
Handelsblatt The ''Handelsblatt'' (literally "commerce paper" in English) is a German language, German-language business newspaper published in Düsseldorf by Handelsblatt Media Group, formerly known as Verlagsgruppe Handelsblatt. History and profile ''Hand ...
''. He has received numerous awards for his civic leadership, which includes: # GENYOUth's Vanguard Award. # City Year's Idealist of the Year. # The We Are Family Foundation's Visionary Award, # Children's Aid Society's Promise Award. McDermott recently was recognized as a top CEO by
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in
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by tota ...
, the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., federal district, five ma ...
, the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...
, and
Germany Germany, officially the Federal Republic of Germany (FRG),, is a country in Central Europe. It is the most populous member state of the European Union. Germany lies between the Baltic and North Sea to the north and the Alps to the sou ...
.


Affiliations

McDermott is a member of the Business Roundtable.


Personal life

McDermott and his wife Julie have two sons. In July 2015, McDermott slipped and fell down the stairs while carrying a glass of water. The glass shattered into pieces, with one going through his left eye. He underwent "11 or 12 surgeries by the time it was all done", but ultimately the accident cost him his left eye. McDermott returned to SAP headquarters in October of that same year.


References


External links


McDermott profile
gulfbusiness.com, October 2012; accessed March 31, 2015. {{DEFAULTSORT:McDermott, Bill Living people SAP SE people American technology chief executives People from Amityville, New York Businesspeople from New York (state) Kellogg School of Management alumni Dowling College alumni Wharton School of the University of Pennsylvania alumni 1961 births