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An automobile repair shop (also known regionally as a garage or a workshop) is an establishment where
automobile A car or automobile is a motor vehicle with wheels. Most definitions of ''cars'' say that they run primarily on roads, seat one to eight people, have four wheels, and mainly transport people instead of goods. The year 1886 is regarded ...
s are repaired by
auto mechanic An auto mechanic (automotive technician in most of North America, light vehicle technician in British English, and motor mechanic in Australian English) is a mechanic who services and repairs automobiles, sometimes specializing in one or more ...
s and technicians.


Types

Automotive garages and repair shops can be divided into following categories:


Service Station

* First appearing in the early 1900s, many filling stations offered vehicle repair services as part of their
full service Full service or Full Service may refer to: * Full-service radio, a wide range of programming * Full Service Network, a communications company Entertainment * "Full Service", a song by the New Kids on the Block from their album ''The Block'' * Ful ...
operation. This once popular trend has declined significantly over the years as many locations found it more profitable to exchange vehicle service bays for grocery isles, which ultimately lead to the emergence of the quick oil change industry.


Lubrication/Safety Shop

* Commonly referred to as a quick lube or express service shop, this type of facility specializes in preventive maintenance and safety inspections rather than repairs. Product sales are typically limited to automotive fluids, belts and hoses. With a focus on basic procedures, labor is often performed by
entry-level An entry-level job is a job that is normally designed or designated for recent graduates of a given discipline and typically does not require prior experience in the field or profession. These roles may require some on-site training. Many entry ...
technicians which simplifies the business overhead resulting in a less expensive service as compared to a traditional automotive workshop.


New Car Dealership

* In the United States, new car dealerships have service departments that are certified by their respective OEM (Original Equipment Manufacturer) to perform warranty and recall repairs. Customer-pay repairs can also be completed, however most service departments tend to only work on the vehicle
brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create an ...
of which they are a dealer. Dealership technicians must complete additional training provided by the OEM, and in doing so become specialized and certified for that particular vehicle make.


Independent Repair Shop

* Independent repair shops are businesses that are independently owned and operated. These may also include regional or national chains and franchises. It is rather common for a dealership technician to start this type of competing business after leaving the employment of a new car dealership. Independent automobile repair shops in the US may also achieve OEM certification through manufacturer sponsored programs. *
European Union The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are located primarily in Europe, Europe. The union has a total area of ...
law (The EC Block Exemption Regulation 1400/2002 (October 2003)) permits motorists more flexibility in selecting where their car is serviced. Maintenance and service work does not have to be done by the dealership providing that the independent garage uses Original Equipment 'Matching Quality' parts and follows the manufacturer's service schedules. The Block Exemption Regulation (BER) covers service and maintenance during the warranty period and prohibits vehicle manufacturers’ warranties from including restrictive conditions.


Fleet Shop

* A shop that is dedicated to repairing and maintaining a particular group of vehicles is called a fleet shop. Common examples of a fleet include taxi cabs,
police cars A police car (also called a police cruiser, police interceptor, patrol car, area car, cop car, prowl car, squad car, radio car, or radio motor patrol) is a ground vehicle used by police and law enforcement for transportation during patrols a ...
, mail trucks and rental vehicles. Similar to a lubrication/safety shop, a fleet shop focuses primarily on preventative maintenance and safety inspections, and will often
outsource Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
larger or more complex repairs to another repair facility.


Engine Machine Shop

* Shops that specialize in
cylinder head In an internal combustion engine, the cylinder head (often abbreviated to simply "head") sits above the cylinders and forms the roof of the combustion chamber. In sidevalve engines, the head is a simple sheet of metal; whereas in more modern o ...
and
cylinder block In an internal combustion engine, the engine block is the structure which contains the cylinders and other components. In an early automotive engine, the engine block consisted of just the cylinder block, to which a separate crankcase was attac ...
machining are called engine machine shops. These facilities utilize large electromechanical machines that are not found in the average automotive repair shop. Engine machining is typically performed by an ASE certified machinist in order to correct worn or damaged engine components as an alternative to component replacement. Performance engine building is another popular service frequently offered by this type of workshop.


Tire and Wheel Shop

* Some repair shops specialize in tires and wheels. These businesses usually have a large inventory of tires and aftermarket wheels, some of which may be on display while others require special ordering. In addition to parts, common labor services include tire rotation, balancing and repair as well as wheel alignment which can prevent premature tire wear.


Muffler Shop

* A
muffler A muffler (North American and Australian English) or silencer (British English) is a device for reducing the noise emitted by the exhaust of an internal combustion engine—especially a noise-deadening device forming part of the exhaust sys ...
shop, also called an
exhaust Exhaust, exhaustive, or exhaustion may refer to: Law *Exhaustion of intellectual property rights, limits to intellectual property rights in patent and copyright law ** Exhaustion doctrine, in patent law ** Exhaustion doctrine under U.S. law, in ...
shop, is a business model that concentrates solely on the engine
exhaust system An exhaust system is used to guide reaction exhaust gases away from a controlled combustion inside an engine or stove. The entire system conveys burnt gases from the engine and includes one or more exhaust pipes. Depending on the overall syste ...
. These facilities utilize large tubing benders which allow a technician to fabricate a new exhaust system out of otherwise straight lengths of pipe.
Welding Welding is a fabrication (metal), fabrication process that joins materials, usually metals or thermoplastics, by using high heat to melt the parts together and allowing them to cool, causing Fusion welding, fusion. Welding is distinct from lower ...
is often necessary in this line of work.


Auto Parts

* Some
auto part This is a list of auto parts, mostly for vehicles using internal combustion engines which are manufactured components of automobiles: Car body and main parts Body components, including trim Doors Windows Low voltage/auxiliary ele ...
s stores or motor-factors also maintain service operations. This is not common in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
but more common in the US.


Auto Body

* Automotive repair shops that specialize in bodywork repair are known as body shops. They offer paintwork repairs to scratches, scuffs and dents, as well as repairs to the bodies of vehicles damaged by
collisions In physics, a collision is any event in which two or more bodies exert forces on each other in a relatively short time. Although the most common use of the word ''collision'' refers to incidents in which two or more objects collide with great f ...
. Many body shops now offer
paintless dent repair Paintless dent repair (PDR), also known as paintless dent removal, describes a method of removing minor dents from the body of a motor vehicle. A wide range of damage can be repaired using paintless dent repair as long as the paint surface is i ...
and auto glass replacement. Automotive repair shops that specialize in auto glass repair are known as auto glass repair shops. They offer auto glass repairs to chips, cracks and shattered glass. The types of glass they repair include
windshields The windshield (North American English) or windscreen (Commonwealth English) of an aircraft, car, bus, motorbike, truck, train, boat or streetcar is the front window, which provides visibility while protecting occupants from the elements. Mo ...
, car windows,
quarter glass Quarter glass (or quarter light) on automobiles and closed carriages may be a side window in the front door or located on each side of the car just forward of the rear-facing rear window of the vehicle. Only some cars have them. In some cases ...
and rear windows. This type of damage is often caused by
hail Hail is a form of solid precipitation. It is distinct from ice pellets (American English "sleet"), though the two are often confused. It consists of balls or irregular lumps of ice, each of which is called a hailstone. Ice pellets generally fal ...
, stones, wild animals, fallen trees, automobile theft and
vandalism Vandalism is the action involving deliberate destruction of or damage to public or private property. The term includes property damage, such as graffiti and defacement directed towards any property without permission of the owner. The term f ...
.


Online and Mobile

* Online automobile repair shops (mobile mechanics) provide doorstep repair services and home delivery of new and used auto parts of different late model and classic cars whose parts are not widely available in the market. * Online automobile service
marketplace A marketplace or market place is a location where people regularly gather for the purchase and sale of provisions, livestock, and other goods. In different parts of the world, a marketplace may be described as a '' souk'' (from the Arabic), ' ...
Openbay is providing consumers choice and convenience when it comes to getting their vehicles serviced. Consumers are provided with choice in service centers to select from; service department at a car dealership, independent automotive repair facilities such as Meineke,
Midas Midas (; grc-gre, Μίδας) was the name of a king in Phrygia with whom several myths became associated, as well as two later members of the Phrygian royal house. The most famous King Midas is popularly remembered in Greek mythology for his ...
, AAMCO, GreaseMonkey, Goodyear, All Tune and Lube, and many others. Choices also include mobile mechanics such as Repair Smith and Wrench where service is performed at a location you dictate (home, office, other). * In countries such as the UK, the mobile car body repair sectors has experienced high growth by way of mobile SMART Repair companies providing mobile car body repair services, such as Bumper Repairs, auto body repair,
paintless dent repair Paintless dent repair (PDR), also known as paintless dent removal, describes a method of removing minor dents from the body of a motor vehicle. A wide range of damage can be repaired using paintless dent repair as long as the paint surface is i ...
and paintwork defect repairs to private and commercial consumers, typically within the industry framework of refinishing vehicle damage on a localised basis, where the area of damage being repaired is not in excess of an A4 sheet of paper.


See also

*
Auto mechanic An auto mechanic (automotive technician in most of North America, light vehicle technician in British English, and motor mechanic in Australian English) is a mechanic who services and repairs automobiles, sometimes specializing in one or more ...
* Automotive Service Excellence (ASE) *
Breakdown (vehicle) A vehicle breakdown is a mechanical or electrical failure of a motor vehicle in such a way that the underlying problem prevents the vehicle from being operated or impedes the vehicle's operation so significantly that it is very difficult, nearl ...
*
Preventive maintenance The technical meaning of maintenance involves functional checks, servicing, repairing or replacing of necessary devices, equipment, machinery, building infrastructure, and supporting utilities in industrial, business, and residential installa ...
* Service Labor Time Standards


References

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