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AppleCare+ is
Apple An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus '' Malus''. The tree originated in Central Asia, where its wild ancest ...
's brand name for extended
warranty In contract law, a warranty is a promise which is not a condition of the contract or an innominate term: (1) it is a term "not going to the root of the contract",Hogg M. (2011). ''Promises and Contract Law: Comparative Perspectives''p. 48 Cambri ...
and
technical support Technical support (abbreviated as tech support) is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone, technical suppor ...
plans for their devices. AppleCare+ extends the devices' one year limited warranty and the 90 days of technical support. It also includes unlimited repairs for accidental damage repair at discounted prices every 12 months. The AppleCare Protection Plan is available for many Apple products including Mac computers and displays, Beats Headphones, HomePods, iPhones and
iPad The iPad is a brand of iOS and iPadOS-based tablet computers that are developed by Apple Inc., Apple Inc. The iPad was conceived before the related iPhone but the iPhone was developed and released first. Speculation about the development, ...
s,
Apple Watch Apple Watch is a line of smartwatches produced by Apple Inc. It incorporates fitness tracking, health-oriented capabilities, and wireless telecommunication, and integrates with iOS and other Apple products and services. The Apple Watch was rel ...
es, and
Apple TV An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus '' Malus''. The tree originated in Central Asia, where its wild ancesto ...
s. AppleCare plans include Apple software associated with the covered hardware. Customers can also buy additional support and training through AppleCare.


AppleCare+ and AppleCare Protection Plan

Every Apple Display,
Apple TV An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus '' Malus''. The tree originated in Central Asia, where its wild ancesto ...
,
Apple Watch Apple Watch is a line of smartwatches produced by Apple Inc. It incorporates fitness tracking, health-oriented capabilities, and wireless telecommunication, and integrates with iOS and other Apple products and services. The Apple Watch was rel ...
,
iPad The iPad is a brand of iOS and iPadOS-based tablet computers that are developed by Apple Inc., Apple Inc. The iPad was conceived before the related iPhone but the iPhone was developed and released first. Speculation about the development, ...
,
iPod The iPod is a discontinued series of portable media players and multi-purpose mobile devices designed and marketed by Apple Inc. The first version was released on October 23, 2001, about months after the Macintosh version of iTunes wa ...
, iPhone,
HomePod The HomePod is a smart speaker developed by Apple Inc. The HomePod was designed to work with the Apple Music subscription service. The HomePod was announced on June 5, 2017, at the Apple Worldwide Developers Conference. Its launch was later d ...
, Mac, and AirPods comes with complimentary telephone technical support and a limited warranty from Apple. The AppleCare Protection Plan and AppleCare+ extends the service coverage and provides one-stop service and support from Apple experts. The AppleCare Protection Plan is sold by Apple and its authorized resellers for
Apple TV An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus '' Malus''. The tree originated in Central Asia, where its wild ancesto ...
and
AirPort An airport is an aerodrome with extended facilities, mostly for commercial air transport. Airports usually consists of a landing area, which comprises an aerially accessible open space including at least one operationally active surfa ...
exclusively and must be phrased at the time of purchase or AppleCare Protection Plan must be purchased within 30 days in Japan and within 60 days where available. AppleCare+ is available as an add-on purchase with every Apple Display,
Apple Watch Apple Watch is a line of smartwatches produced by Apple Inc. It incorporates fitness tracking, health-oriented capabilities, and wireless telecommunication, and integrates with iOS and other Apple products and services. The Apple Watch was rel ...
,
iPad The iPad is a brand of iOS and iPadOS-based tablet computers that are developed by Apple Inc., Apple Inc. The iPad was conceived before the related iPhone but the iPhone was developed and released first. Speculation about the development, ...
,
iPod The iPod is a discontinued series of portable media players and multi-purpose mobile devices designed and marketed by Apple Inc. The first version was released on October 23, 2001, about months after the Macintosh version of iTunes wa ...
, iPhone,
HomePod The HomePod is a smart speaker developed by Apple Inc. The HomePod was designed to work with the Apple Music subscription service. The HomePod was announced on June 5, 2017, at the Apple Worldwide Developers Conference. Its launch was later d ...
, Mac, and AirPods at the time of purchase; otherwise AppleCare+ or AppleCare Protection Plan must be purchased within 30 days in Japan and within 60 days where available. For all hardware devices, following the included 90-day telephone/Internet support and one-year hardware warranty, buying the AppleCare Protection Plan for a MacBook computer or a separate AppleCare Protection Plan for Apple displays extends both support and hardware to three years. Additionally, buying AppleCare+ for iPods and other iOS devices can extend both support and hardware to two years. Extended coverage under the Protection Plan is available for the Apple Watch for either two or three years, depending on the particular model of the device. The AppleCare Protection Plan extends the complimentary 90-day coverage to three years from the original device purchase date for Mac or Apple displays and two years from the given device's purchase date for
iPad The iPad is a brand of iOS and iPadOS-based tablet computers that are developed by Apple Inc., Apple Inc. The iPad was conceived before the related iPhone but the iPhone was developed and released first. Speculation about the development, ...
s, iPhones,
iPod The iPod is a discontinued series of portable media players and multi-purpose mobile devices designed and marketed by Apple Inc. The first version was released on October 23, 2001, about months after the Macintosh version of iTunes wa ...
s, or
Apple TV An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple trees are cultivated worldwide and are the most widely grown species in the genus '' Malus''. The tree originated in Central Asia, where its wild ancesto ...
devices.


AppleCare+ with Theft and Loss coverage

Theft and loss coverage is only provided in
Japan Japan ( ja, 日本, or , and formally , ''Nihonkoku'') is an island country in East Asia. It is situated in the northwest Pacific Ocean, and is bordered on the west by the Sea of Japan, while extending from the Sea of Okhotsk in the n ...
, the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country Continental United States, primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., ...
,
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and ...
,
Australia Australia, officially the Commonwealth of Australia, is a sovereign country comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands. With an area of , Australia is the largest country by ...
and
Germany Germany,, officially the Federal Republic of Germany, is a country in Central Europe. It is the second most populous country in Europe after Russia, and the most populous member state of the European Union. Germany is situated betwee ...
. AppleCare+ with theft and loss includes up to two incidents of accidental damage, theft or loss coverage at a reduced cost to the end consumer. Currently Theft and Loss coverage is unavailable in some parts of Europe, South America, Asia Pacific, Africa, North America (Canada) or Antarctica.


Included Mac accessory coverage

Users who purchase an AppleCare Protection Plan with any Mac computer are also automatically entitled to receive coverage for some other related Apple accessories. Along with coverage for the MacBook, any additional Apple display purchased at the same time as a Macbook device and/or any Apple
AirPort An airport is an aerodrome with extended facilities, mostly for commercial air transport. Airports usually consists of a landing area, which comprises an aerially accessible open space including at least one operationally active surfa ...
device (e.g., AirPort Express Base Station, AirPort Extreme Base Station, or
Time Capsule A time capsule is a historic cache of goods or information, usually intended as a deliberate method of communication with future people, and to help future archaeologists, anthropologists, or historians. The preservation of holy relics dates ...
) is covered. (Note: Although the AirPort device or Time Capsule must be purchased up to two years ''before'' the MacBook purchase or ''during the term'' of the AppleCare Protection Plan coverage).


Competition

Today, there are several third-party warranty providers and traditional insurance providers that will also cover Apple products. Some may include accident, loss, and theft coverage as well as hardware failure warranties. Some major retailers that sell Apple products sell their own extended service plans as well.


AppleCare Extended Service

In some countries or territories where there are no local Apple offices, such as parts of Latin America, the "AppleCare Extended Service" product is available in place of the AppleCare product. This offers the same hardware warranty without phone/Internet support.


AppleCare and EU legislation

In some parts of European countries a part of the European Union (EU), local regulations gives consumers a minimum of two years warranty on hardware defects that existed at time of purchase, which overlaps the benefits of AppleCare. This effectively means that, in certain countries in the EU, an AppleCare Protection Plan still extends phone/Internet support from 90 days on all devices. In most countries the onus under the EU law is on the ''merchant'' to establish that a hardware defect did not exist at time of purchase for the first six months after purchase. After the six-month-period this is reversed, meaning that the ''customer'' may need to establish that a hardware defect did exist when they received the product. Unlike the statutory guarantee AppleCare also covers defects that appeared after purchase, if the device was handled correctly. AppleCare also includes an express replacement service for iPad and iPhone. AppleCare+ insures against accidental damage, unlike the statutory warranty. For Mac computers with or without any additional included covered Mac accessories, (or separately purchased Apple monitors with their own purchased Apple Protection Plan) this still extends cover to a third year from the statutory two years.


References


External links


Apple - AppleCare products and services
{{Apple Apple Inc. services