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The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with nearly 80,000 members.


History

ASQC was established on 16 February 1946 by 253 members in
Milwaukee Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee i ...
,
Wisconsin Wisconsin () is a state in the upper Midwestern United States. Wisconsin is the 25th-largest state by total area and the 20th-most populous. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake M ...
, with George D. Edwards as its first president. The organization was first created as a way for quality experts and manufacturers to sustain quality-improvement techniques used during
World War II World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the World War II by country, vast majority of the world's countries—including all of the great power ...
. In 1948, ASQC's Code of Ethics establishes standards for members to conduct their activities and business. Business writer Armand V. Feigenbaum served as president of the society in 1961–63. In 1997, the members of the organization voted to change its name from "American Society for Quality Control" to "American Society for Quality". Today, ASQ is a global organization with members in more than 140 countries. ASQ operates regional centers in North Asia, South Asia, Latin America, the Middle East/Africa and has established strategic alliances with 24 organizations through the World Partners® Program in countries like Brazil, Canada, and the United Arab Emirates to promote ASQ products and training.


Quality

ASQ provides its members with
certification Certification is the provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements. It is the formal attestation or confirmation of certain characteristics of a ...
, training, publications, conferences, and other services. ASQ is a founding partner of the
American Customer Satisfaction Index The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan. The AC ...
(ACSI), a quarterly economic indicator. Since 1989, ASQ has administered the annual
Malcolm Baldrige National Quality Award The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the highest formal recognition of the performance excellen ...
. The ASQ also gives the Dorian Shainin Medal, which is awarded annually for the "Development and Application of Creative or Unique Statistical Approaches in the Solving of Problems Relative to the Quality of Product or Service".


Certifications

ASQ offers 18 professional certifications relating to various aspects of the quality profession. Professional certification exams are translated into five languages included English, Korean, Mandarin, Portuguese, and Spanish. Exams are given nationally and, to a limited degree, worldwide several times annually. The
body of knowledge A body of knowledge (BOK or BoK) is the complete set of concepts, terms and activities that make up a professional domain, as defined by the relevant learned society or professional association.Oliver, G.R. (2012). ''Foundations of the Assumed B ...
for each certification is maintained through
peer review Peer review is the evaluation of work by one or more people with similar competencies as the producers of the work ( peers). It functions as a form of self-regulation by qualified members of a profession within the relevant field. Peer revie ...
every few years on a rotating schedule. In 1968, the first ASQ certification was offered.Newcomb, William O. "ASQ Certification: A Brief History". ''Quality Progress''. January 2010. p. 43. In 2016, ASQ's certification exam delivery method changed from paper to computer based testing at Prometric nationwide testing facilities.


Publications

ASQ publishes a range of magazines and journals:


Conferences

ASQ hosts a number of quality events and annual conferences worldwide:


See also

* European Foundation for Quality Management (EFQM) * Total Quality Management (TQM) * '' Technometrics''


References

{{DEFAULTSORT:American Society For Quality Organizations established in 1946 Organizations based in Milwaukee Quality, American Society for Quality 1946 establishments in the United States