Amdocs ( he, אמדוקס) is a
multinational corporation
A multinational company (MNC), also referred to as a multinational enterprise (MNE), a transnational enterprise (TNE), a transnational corporation (TNC), an international corporation or a stateless corporation with subtle but contrasting senses, i ...
that was founded in
Israel
Israel (; he, יִשְׂרָאֵל, ; ar, إِسْرَائِيل, ), officially the State of Israel ( he, מְדִינַת יִשְׂרָאֵל, label=none, translit=Medīnat Yīsrāʾēl; ), is a country in Western Asia. It is situated ...
and currently headquartered in
Chesterfield, Missouri
Chesterfield is a city in St. Louis County, Missouri, United States. It is a western suburb of St. Louis. As of the 2020 census, the population was 49,999, . The broader valley of Chesterfield was originally referred to as "Gumbo Flats", deriv ...
, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises.
History
The company was founded in 1982 in
Israel
Israel (; he, יִשְׂרָאֵל, ; ar, إِسْرَائِيل, ), officially the State of Israel ( he, מְדִינַת יִשְׂרָאֵל, label=none, translit=Medīnat Yīsrāʾēl; ), is a country in Western Asia. It is situated ...
as an offshoot of
Golden Pages, the Israeli phone directory company, which was owned by the
Aurec Group Aurec Group (from Latin: Aurum - gold, or from Hebrew: עורק - artery), is an Israeli holding company that includes cable and telecom investments. It was established in 1968 by Morris Kahn.
History
Aurec Group was founded by Morris Kahn, who im ...
headed by
Morris Kahn
Morris Kahn (born 5 March 1930) is an Israeli billionaire entrepreneur. He is the founder of Golden Pages Israel, Amdocs, the Aurec Group, Coral World and other companies. Through Coral World, he founded several marine parks around the world, ...
. In 1982, Boaz Dotan became Amdocs' first President and CEO. Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.
In 1985,
Southwestern Bell Corporation
AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile te ...
acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.
Between 1990 and 1995 Amdocs took its initial diversification steps, expanding first into the wireline telephony arena and then the mobile space. Over the years, Amdocs has continued to expand its product and services offerings. In 1995, Avi Naor replaced Boaz Dotan as president and CEO of Amdocs.
The company went public on the New York Stock Exchange in June 1998, moving to the
NASDAQ Global Select Market
The Nasdaq Stock Market () (National Association of Securities Dealers Automated Quotations Stock Market) is an American stock exchange based in New York City. It is the most active stock trading venue in the US by volume, and ranked second ...
in 2014.
[
Amdocs entered the managed services space in 1999 with the acquisition of ITDS.
Amdocs acquired software firm Clarify in 2001 for $200 million. In 2002, Dov Baharav replaced Avi Naor as Amdocs' President and CEO.
In 2005, Amdocs acquired billing and CRM provider DST Innovis for $238 million. In 2006, Amdocs acquired ]Cramer Systems
Cramer Systems is a British telecommunications firm, founded in 1996 by Jon Craton, Mark Farmer and Don Gibson. The firm developed Operations support systems (OSSs) for the telecommunication industry clients such as Vodafone, KPN Telecom, an ...
.
Amdocs acquired Israeli startup SigValue in 2007 for $85 million. In 2008, Amdocs acquired Irish software company Changing Worlds for $60 million.
In November 2010, Eli Gelman replaced Dov Baharav as Amdocs' President and CEO. Also in 2010, Amdocs acquired MX Telecom for $104 million.
In 2011, Amdocs acquired Bridgewater Systems. The company acquired Celcite in 2013 for $129 million. Also in 2013, Amdocs acquired Actix.
In 2015, Amdocs acquired a majority of Comverse BSS for $272 million.
In 2016, a subsidiary of Amdocs was created, named "Vector Creations Limited", which employed the team working on the Matrix protocol and software. Funding by Amdocs was announced to be cut in July 2017, leading to the Matrix core team creating their own UK-based company, "New Vector Limited".
In September 2016, Amdocs acquired Silicon Valley based Vindicia, Tel Aviv-based company Pontis, and Irish software company Brite:Bill.
In late 2017, Amdocs acquired Kenzan Media. In 2018, Amdocs acquired projekt202.
In 2018, Amdocs acquired Vubiquity for $224 million. Following the acquisition, former Vubiquity CEO Darcy Antonellis became head of Amdocs Media Division. Also in 2018, Amdocs acquired Canadian company UXP Systems.
In October 2018, Shuky Sheffer replaced Eli Gelman as Amdocs' President and CEO.
In January 2020, Amdocs donated resources including food packs to Globe Telecom
Globe Telecom, Inc., commonly shortened as Globe, is a major provider of telecommunications services in the Philippines. The company operates the largest mobile network in the Philippines and one of the largest fixed-line and broadband networks ...
as part of aid operations for Filipino communities affected by the eruption of Taal volcano. These donations came as part of Amdocs Corporate Social Responsibility program.
In July 2020, Amdocs acquired Openet Telecom Inc., a provider of 5G charging, policy and cloud technologies.
On 5 August 2020, Amdocs reported that Orange Liberia has collaborated with Amdocs to update its end-to-end digital enabling infrastructure.
On 8 March 2021, Amdocs Media’s Vindicia and Vimeo
Vimeo, Inc. () is an American video hosting, sharing, and services platform provider headquartered in New York City. Vimeo focuses on the delivery of high-definition video across a range of devices. Vimeo's business model is through software as ...
extended long-term engagement to enable Vimeo’s global SaaS
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software.
SaaS is co ...
video platform.
In 2021, Vibiquity announced it renewed its agreement with izzi, a cable tv operator in Mexico.
In May 2022, Amdocs announced it has acquired the UK-headquartered SaaS
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software.
SaaS is co ...
-based cloud network and service assurance solutions for communications service providers, MYCOM OSI for US$188 million.
Controversy
In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.
See also
* Matrix (protocol)
Matrix is an open standard and communication protocol for real-time communication. It aims to make real-time communication work seamlessly between different service providers, in the way that standard Simple Mail Transfer Protocol email current ...
* VOIP
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...
telephony
* '' Amdocs (Israel) Ltd. v. Openet Telecom, Inc.''
References
External links
Official Website
{{Authority control
1982 establishments in Israel
Companies listed on the Nasdaq
Companies formerly listed on the New York Stock Exchange
Companies based in Chesterfield, Missouri
Software companies established in 1982
Customer relationship management software companies
Software companies based in Missouri
Software companies of Israel
Private equity portfolio companies
Telecommunications Billing Systems
1982 establishments in Missouri
1998 initial public offerings
Software companies of the United States