An automobile repair shop (also known regionally as a garage or a workshop) is an establishment where
automobile
A car or automobile is a motor vehicle with wheels. Most definitions of ''cars'' say that they run primarily on roads, seat one to eight people, have four wheels, and mainly transport people instead of goods.
The year 1886 is regarded ...
s are repaired by
auto mechanic
An auto mechanic (automotive technician in most of North America, light vehicle technician in British English, and motor mechanic in Australian English) is a mechanic who services and repairs automobiles, sometimes specializing in one or mor ...
s and
technician
A technician is a worker in a field of technology
Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use ...
s.
Types
Automotive garages and repair shops can be divided into following categories:
Service Station
* First appearing in the early 1900s, many
filling stations
A filling station, also known as a gas station () or petrol station (), is a facility that sells fuel and engine lubricants for motor vehicles. The most common fuels sold in the 2010s were gasoline (or petrol) and diesel fuel.
Gasolin ...
offered vehicle repair services as part of their
full service Full service or Full Service may refer to:
* Full-service radio, a wide range of programming
* Full Service Network, a communications company
Entertainment
* "Full Service", a song by the New Kids on the Block from their album ''The Block''
* Fu ...
operation. This once popular trend has declined significantly over the years as many locations found it more profitable to exchange vehicle service bays for grocery isles, which ultimately lead to the emergence of the quick oil change industry.
Lubrication/Safety Shop
* Commonly referred to as a quick lube or express service shop, this type of facility specializes in
preventive maintenance
The technical meaning of maintenance involves functional checks, servicing, repairing or replacing of necessary devices, equipment, machinery, building infrastructure, and supporting utilities in industrial, business, and residential installa ...
and safety
inspections rather than repairs. Product sales are typically limited to automotive fluids, belts and hoses.
With a focus on basic procedures, labor is often performed by
entry-level technicians which simplifies the business overhead resulting in a less expensive service as compared to a traditional automotive workshop.
New Car Dealership
* In the United States, new car dealerships have service departments that are certified by their respective OEM (Original Equipment Manufacturer) to perform warranty and recall repairs. Customer-pay repairs can also be completed, however most service departments tend to only work on the vehicle
brand
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create a ...
of which they are a dealer. Dealership technicians must complete additional training provided by the OEM, and in doing so become specialized and certified for that particular vehicle make.
Independent Repair Shop
* Independent repair shops are businesses that are independently owned and operated. These may also include regional or national chains and franchises. It is rather common for a dealership technician to start this type of competing business after leaving the employment of a new car dealership.
Independent automobile repair shops in the US may also achieve OEM certification through manufacturer sponsored programs.
*
European Union
The European Union (EU) is a supranational political and economic union of member states that are located primarily in Europe. The union has a total area of and an estimated total population of about 447million. The EU has often been ...
law (The EC Block Exemption Regulation 1400/2002 (October 2003
)) permits motorists more flexibility in selecting where their car is serviced. Maintenance and service work does not have to be done by the dealership providing that the independent garage uses Original Equipment 'Matching Quality' parts and follows the manufacturer's service schedules. The Block Exemption Regulation (BER) covers service and maintenance during the warranty period and prohibits vehicle manufacturers’ warranties from including restrictive conditions.
Fleet Shop
* A shop that is dedicated to repairing and maintaining a particular group of vehicles is called a
fleet shop. Common examples of a fleet include
taxi cabs,
police cars,
mail trucks and
rental vehicles. Similar to a lubrication/safety shop, a fleet shop focuses primarily on preventative maintenance and safety inspections, and will often
outsource larger or more complex repairs to another repair facility.
Engine Machine Shop
* Shops that specialize in
cylinder head
In an internal combustion engine, the cylinder head (often abbreviated to simply "head") sits above the cylinder (engine), cylinders and forms the roof of the combustion chamber.
In sidevalve engines, the head is a simple sheet of metal; whereas ...
and
cylinder block
In an internal combustion engine, the engine block is the structure which contains the cylinders and other components. In an early automotive engine, the engine block consisted of just the cylinder block, to which a separate crankcase was attac ...
machining are called engine
machine shops
A machine is a physical system using power to apply forces and control movement to perform an action. The term is commonly applied to artificial devices, such as those employing engines or motors, but also to natural biological macromolecules ...
. These facilities utilize large electromechanical machines that are not found in the average automotive repair shop. Engine machining is typically performed by an
ASE certified machinist in order to correct worn or damaged engine components as an alternative to component replacement.
Performance engine building is another popular service frequently offered by this type of workshop.
Tire and Wheel Shop
* Some repair shops specialize in tires and wheels. These businesses usually have a large inventory of tires and
aftermarket wheels, some of which may be on display while others require special ordering. In addition to parts, common labor services include tire rotation, balancing and repair as well as wheel alignment which can prevent premature tire wear.
Muffler Shop
* A
muffler shop, also called an
exhaust
Exhaust, exhaustive, or exhaustion may refer to:
Law
* Exhaustion of intellectual property rights, limits to intellectual property rights in patent and copyright law
** Exhaustion doctrine, in patent law
** Exhaustion doctrine under U.S. law, i ...
shop, is a business model that concentrates solely on the engine
exhaust system. These facilities utilize large tubing benders which allow a technician to
fabricate a new exhaust system out of otherwise straight lengths of pipe.
Welding
Welding is a fabrication process that joins materials, usually metals or thermoplastics, by using high heat to melt the parts together and allowing them to cool, causing fusion. Welding is distinct from lower temperature techniques such as br ...
is often necessary in this line of work.
Auto Parts
* Some
auto parts stores or motor-factors also maintain
service
Service may refer to:
Activities
* Administrative service, a required part of the workload of university faculty
* Civil service, the body of employees of a government
* Community service, volunteer service for the benefit of a community or a pu ...
operations. This is not common in the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...
but more common in the US.
Auto Body
* Automotive repair shops that specialize in bodywork repair are known as body shops. They offer paintwork repairs to scratches, scuffs and dents, as well as repairs to the bodies of vehicles damaged by
collisions. Many body shops now offer
paintless dent repair
Paintless dent repair (PDR), also known as paintless dent removal, describes a method of removing minor dents from the body of a motor vehicle. A wide range of damage can be repaired using paintless dent repair as long as the paint surface is i ...
and auto glass replacement. Automotive repair shops that specialize in auto glass repair are known as auto glass repair shops. They offer auto glass repairs to chips, cracks and shattered glass. The types of glass they repair include
windshields
The windshield ( North American English) or windscreen ( Commonwealth English) of an aircraft, car, bus, motorbike, truck, train, boat or streetcar is the front window, which provides visibility while protecting occupants from the elem ...
, car windows,
quarter glass and rear windows. This type of damage is often caused by
hail
Hail is a form of solid precipitation. It is distinct from ice pellets (American English "sleet"), though the two are often confused. It consists of balls or irregular lumps of ice, each of which is called a hailstone. Ice pellets generally fal ...
, stones, wild animals, fallen trees,
automobile theft
Motor vehicle theft (also known as a car theft and, in the United States, grand theft auto) is the criminal act of stealing or attempting to steal a motor vehicle. Nationwide in the United States in 2020, there were 810,400 vehicles reported ...
and
vandalism
Vandalism is the action involving deliberate destruction of or damage to public or private property.
The term includes property damage, such as graffiti and #Defacement, defacement directed towards any property without permission of the owne ...
.
Online and Mobile
* Online automobile repair shops (mobile mechanics) provide doorstep repair services and home delivery of new and used auto parts of different late model and classic cars whose parts are not widely available in the market.
* Online automobile service
marketplace
A marketplace or market place is a location where people regularly gather for the purchase and sale of provisions, livestock, and other goods. In different parts of the world, a marketplace may be described as a ''souk'' (from the Arabic), '' ...
Openbay
Openbay is an online marketplace for automotive repair and maintenance services and a provider of SaaS
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centra ...
is providing consumers choice and convenience when it comes to getting their vehicles serviced. Consumers are provided with choice in service centers to select from; service department at a car dealership, independent automotive repair facilities such as Meineke,
Midas, AAMCO, GreaseMonkey,
Goodyear, All Tune and Lube, and many others. Choices also include mobile mechanics such as Repair Smith and Wrench where service is performed at a location you dictate (home, office, other).
* In countries such as the UK, the mobile car body repair sectors has experienced high growth by way of mobile SMART Repair companies providing mobile car body repair services, such as Bumper Repairs, auto body repair,
paintless dent repair
Paintless dent repair (PDR), also known as paintless dent removal, describes a method of removing minor dents from the body of a motor vehicle. A wide range of damage can be repaired using paintless dent repair as long as the paint surface is i ...
and paintwork defect repairs to private and commercial consumers, typically within the industry framework of refinishing vehicle damage on a localised basis, where the area of damage being repaired is not in excess of an A4 sheet of paper.
See also
*
Auto mechanic
An auto mechanic (automotive technician in most of North America, light vehicle technician in British English, and motor mechanic in Australian English) is a mechanic who services and repairs automobiles, sometimes specializing in one or mor ...
*
Automotive Service Excellence
The National Institute for Automotive Service Excellence (ASE) is a professional certification group that certifies professionals and shops in the automotive repair and service industry in the United States and parts of Canada. It is an independ ...
(ASE)
*
Breakdown (vehicle)
A vehicle breakdown is a mechanical or electrical failure of a motor vehicle in such a way that the underlying problem prevents the vehicle from being operated or impedes the vehicle's operation so significantly that it is very difficult, nearly ...
*
Preventive maintenance
The technical meaning of maintenance involves functional checks, servicing, repairing or replacing of necessary devices, equipment, machinery, building infrastructure, and supporting utilities in industrial, business, and residential installa ...
*
Service Labor Time Standards
{{multiple issues, {{additional citations, date=May 2023{{No footnotes, date=May 2023
Service Labor Time Standards (SLTS) are used by automotive manufacturer
The automotive industry comprises a wide range of companies and organizations involv ...
References
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