The Australian Communications Consumer Action Network (ACCAN) is the peak advocacy group for Australian communications consumers. It receives

Australian government The Australian Government, also known as the Commonwealth Government, is the national government of Australia, a federal parliamentary constitutional monarchy. Like other Westminster-style systems of government, the Australian Government i ...

funding to carry out its work, part of which ACCAN distributes to

researchers Research is " creative and systematic work undertaken to increase the stock of knowledge". It involves the collection, organization and analysis of evidence to increase understanding of a topic, characterized by a particular attentiveness ...

Government funding

ACCAN is funded by the

Commonwealth of Australia Australia, officially the Commonwealth of Australia, is a sovereign country comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands. With an area of , Australia is the largest country by ...

under section 593 of the

Telecommunications Act 1997 The Telecommunications Act 1997 is an act of law in the Commonwealth of Australia. See also * Australian law * Australian Law Reform Commission * '' Surveillance Devices Act 2004'' * '' Telecommunications (Interception and Access) Act 1979'' * ...

. This funding is recovered from a levy on

telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...

carriers.

Campaigns

ACCAN has campaigned for a government scheme to monitor NBN broadband performance. The Australian Competition and Consumer Commission (ACCC) is in the process of setting up such a scheme. It has selected SamKnows to operate the NBN testing system. After a surge in customer complaints to the Telecommunications Industry Ombudsman (TIO) in late 2017, ACCAN called for improved consumer protections.

References

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External links

Official website
Telecommunications in Australia