Arogyavani is an initiative first conceptualized and implemented by the

Government of Karnataka The Government of Karnataka, abbreviated as, GoK, or simply Karnataka Government, is a democratically-elected state body with the governor as the ceremonial head to govern the Southwest Indian state of Karnataka. The governor who is appointed ...

. It is a toll-free health helpline number ( Dial to 104 ) functioning 24/7 hrs for the convenience of general public. Arogyavani Health Information Helpline provides the medically validated advice, Health Related Schemes launched by various governments, health counseling services and also lodge the complaints against Healthcare service providers like Doctors, Hospital and corruption in Health sector. Launch of 104 Health Helpline Number

Presence in other States of India

After its success in

Karnataka Karnataka (; ISO: , , also known as Karunāḍu) is a state in the southwestern region of India. It was formed on 1 November 1956, with the passage of the States Reorganisation Act. Originally known as Mysore State , it was renamed ''Karnat ...

in agreement with Piramal Swasthya, the Government of Punjab started 104 Medical Helpline call center by entering into an agreement with Ziqitza Healthcare Limited from June 2014. In the state of

Punjab Punjab (; Punjabi: پنجاب ; ਪੰਜਾਬ ; ; also romanised as ''Panjāb'' or ''Panj-Āb'') is a geopolitical, cultural, and historical region in South Asia, specifically in the northern part of the Indian subcontinent, comprising ...

, the services under the Arogyavani initiative are available in three languages namely Punjabi, Hindi and English. In its first year, the 104 medical helpline proved boon for 47,476 people in the state of Punjab. In the state of Odisha and Chhattisgarh, Ziqitza Healthcare Limited operates 104 health helpline number through Tender processing under Public Private Partnership (PPP) with

National Health Mission The National Health Mission (NHM) was launched by the government of India in 2005 subsuming the National Rural Health Mission and National Urban Health Mission. It was further extended in March 2018, to continue until March 2020. It is headed b ...

(NHM). The other states where 104 non-emergency medical helpline number is active are Assam, Chhattisgarh, Jharkhand, Gujarat, Rajasthan, Tamil Nadu, Telangana and Madhya Pradesh.

Objective

The main objective of 104 Medical Helpline number is to provide information and advice for health related services to general public seeking answers or resolutions for the following concerned areas: *Information Directory for tracking health services providers/institutions, diagnostic services, hospitals etc. *Complaint Registration about person/institution relating to deficiency of services, negligence, corruption, etc. in government healthcare institutions. *Advice on long term ill conditions like diabetes, heart issues etc. *Response to health scares and other localized epidemics. *Counseling and advice (stress, depression, anxiety, post-trauma recovery, HIV, AIDS, RTI, STI etc.) *Health and symptoms checker (initial assessment, flu advice, pregnancy related information etc) *First aid information and advice. *Any other health related services/issues.

References

{{reflist Government of Karnataka Telephone numbers Three-digit telephone numbers