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Appen Limited (formerly known as Appen Butler Hill) is a publicly traded data company listed on the Australian Securities Exchange (ASX) under the code APX. Appen provides or improves data used for the development of
machine learning Machine learning (ML) is a field of inquiry devoted to understanding and building methods that 'learn', that is, methods that leverage data to improve performance on some set of tasks. It is seen as a part of artificial intelligence. Machine ...
and
artificial intelligence Artificial intelligence (AI) is intelligence—perceiving, synthesizing, and inferring information—demonstrated by machines, as opposed to intelligence displayed by animals and humans. Example tasks in which this is done include speech r ...
products. Data types include speech and natural language data, image and video data, text and alphanumeric data and relevance data to improve search and social media engines.


Locations

The company's global headquarters is in
Chatswood, New South Wales Chatswood is a major business and residential district in the Lower North Shore of Sydney, in the state of New South Wales, Australia, 10 kilometres north of the Sydney central business district. It is the administrative centre of the lo ...
, 10 kilometres north of the central business district of Sydney, Australia. The United States headquarters is in Kirkland, Washington, a suburb of Seattle, and there are also US offices in San Francisco, California and Detroit, Michigan. Appen also has offices in Beijing, China; Cavite, Philippines; Exeter, England; and Tokyo, Japan.


Operations

At the end of 2017, revenues were AUD 166.6 million and the company had more than 350 full-time employees and over 1,000,000 approved flexible workers in the Appen crowd. Tasks are performed in more than 180 languages and 130 countries. Most of the company's revenues are earned offshore and clients include eight of the top ten largest technology companies. Appen's customers use machine learning for a variety of use cases including automatic speech recognition (ASR), computer vision, increasing conversions in
eCommerce E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain managemen ...
, delivering more meaningful and personalized advertising, enhancing social media feeds or improving customer service capabilities with tools like
chatbot A chatbot or chatterbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. Designed to convincingly simulate the way a human would behav ...
s and
virtual assistant An intelligent virtual assistant (IVA) or intelligent personal assistant (IPA) is a software agent that can perform tasks or services for an individual based on commands or questions. The term " chatbot" is sometimes used to refer to virtua ...
s. For machines to demonstrate artificial intelligence, they need to be programmed with human-quality
training data In machine learning, a common task is the study and construction of algorithms that can learn from and make predictions on data. Such algorithms function by making data-driven predictions or decisions, through building a mathematical model from ...
that helps them learn. Appen uses crowdsourcing to collect and improve data and has access to a skilled crowd of over than 1 million part-time contractors who collect, annotate, evaluate, label, rate, test, translate and transcribe speech, image, text and video data to turn it into effective machine learning training data for a variety of use cases.


History

Appen was founded in Sydney in 1996 by linguist Dr. Julie Vonwiller. She was joined by her husband Chris Vonwiller who left his job at Telstra in 2000 to join Appen full-time and is currently Non-Executive Chairman of Appen. In 2011, Appen merged with the Butler Hill Group, which was based in Ridgefield, Connecticut and Seattle, Washington and originally founded by Lisa Braden-Harder in 1993. Lisa was a member of the pioneering team in grammar checking technology at the IBM T.J. Watson Research Center before the Butler Hill Group and stayed on as CEO until 2015. After the merger, the combined business became Appen Butler Hill and expanded its business scope to include language resources, search and text. In 2012, Appen acquired Wikman Remer, a firm based in San Rafael, California, which developed tools and platforms for employee engagement, online moderation and curation. Appen Butler Hill was re-branded as Appen in 2013, and it went public on the ASX on January 7, 2015, led by Lisa Braden-Harder. In July 2015 Mark Brayan joined Appen as CEO until January 8th, 2023. As of January 9th, 2023 Armughan Ahmad joined as CEO and President.
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/nowiki> In_October_2016_Appen_acquired_a_UK_based_transcription_services_company_called_Mendip_Media_Group_(MMG) Appen_also_acquired_Leapforce_in_November_2017_for_U.S._$80M,_adding_additional_capabilities_in_search_relevance_and_growing_its_crowd_to_over_1,000,000_workers. Appen_acquired_data_annotation_company_called_Leapforce_in_2017._Appen_acquired_Figure_Eight_Inc..html" "title="8
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/nowiki> In October 2016 Appen acquired a UK based transcription services company called Mendip Media Group (MMG) Appen also acquired Leapforce in November 2017 for U.S. $80M, adding additional capabilities in search relevance and growing its crowd to over 1,000,000 workers. Appen acquired data annotation company called Leapforce in 2017. Appen acquired Figure Eight Inc.">Figure Eight Figure 8 (figure of 8 in British English) may refer to: * 8 (number), in Arabic numerals Entertainment * ''Figure 8'' (album), a 2000 album by Elliott Smith * "Figure of Eight" (song), a 1989 song by Paul McCartney * '' Figure Eight EP'', ...
in 2019. In 2021,Appen announced it has signed a definitive agreement to acquire Quadrant, a global leader in mobile location data, Point-of-Interest data, and corresponding compliance services.


External links


Official Website


References

{{DEFAULTSORT:Appen Information technology companies of Australia Australian companies established in 1996 Australian brands Technology companies of Australia Technology companies established in 1996