Annegret Friederike Hannawa (born April 27, 1979 in
Konstanz
Konstanz (, , locally: ; also written as Constance in English) is a university city with approximately 83,000 inhabitants located at the western end of Lake Constance in the south of Germany. The city houses the University of Konstanz and was th ...
,
Germany
Germany,, officially the Federal Republic of Germany, is a country in Central Europe. It is the second most populous country in Europe after Russia, and the most populous member state of the European Union. Germany is situated betwe ...
) is a German
communication scientist and founding director of the Center for the Advancement of Healthcare Quality and Safety (CAHQS) at the
Università della Svizzera italiana in
Lugano
Lugano (, , ; lmo, label=Ticinese dialect, Ticinese, Lugan ) is a city and municipality in Switzerland, part of the Lugano District in the canton of Ticino. It is the largest city of both Ticino and the Italian-speaking southern Switzerland. Luga ...
.
Studies
Hannawa studied
Interpersonal Communication
Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals.
Inter ...
at
San Diego State University
San Diego State University (SDSU) is a public research university in San Diego, California. Founded in 1897 as San Diego Normal School, it is the third-oldest university and southernmost in the 23-member California State University (CSU) system ...
(
California
California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
, USA), where she earned a
master's degree
A master's degree (from Latin ) is an academic degree awarded by universities or colleges upon completion of a course of study demonstrating mastery or a high-order overview of a specific field of study or area of professional practice. in 2006.
She then began her
Ph.D.
A Doctor of Philosophy (PhD, Ph.D., or DPhil; Latin: or ') is the most common degree at the highest academic level awarded following a course of study. PhDs are awarded for programs across the whole breadth of academic fields. Because it is ...
studies at
Arizona State University
Arizona State University (Arizona State or ASU) is a public research university in the Phoenix metropolitan area. Founded in 1885 by the 13th Arizona Territorial Legislature, ASU is one of the largest public universities by enrollment in the ...
(ASU) in Tempe, Arizona (USA). Her dissertation developed a communication science model of "Physician Mistake Disclosure." In 2009, Hannawa received her
doctorate
A doctorate (from Latin ''docere'', "to teach"), doctor's degree (from Latin ''doctor'', "teacher"), or doctoral degree is an academic degree awarded by universities and some other educational institutions, derived from the ancient formalism ''l ...
from ASU.
Academic career and work
After receiving her PhD, Hannawa received her first academic appointment at
Wake Forest University
Wake Forest University is a private research university in Winston-Salem, North Carolina. Founded in 1834, the university received its name from its original location in Wake Forest, north of Raleigh, North Carolina. The Reynolda Campus, the un ...
(WFU) in
Winston-Salem
Winston-Salem is a city and the county seat of Forsyth County, North Carolina, United States. In the 2020 census, the population was 249,545, making it the second-largest municipality in the Piedmont Triad region, the 5th most populous city in N ...
,
North Carolina
North Carolina () is a state in the Southeastern region of the United States. The state is the 28th largest and 9th-most populous of the United States. It is bordered by Virginia to the north, the Atlantic Ocean to the east, Georgia and So ...
, USA, as a
tenure-track
Tenure is a category of academic appointment existing in some countries. A tenured post is an indefinite academic appointment that can be terminated only for cause or under extraordinary circumstances, such as financial exigency or program disco ...
assistant professor in the Department of Communication Studies. In 2011, she was appointed to a tenure-track professorship in health communication and research methodology at the Faculty of Communication, Università della Svizzera italiana (USI, Lugano, Switzerland), where she still works today.
Hannawa conducted a grant-funded international congress entitled "Communicating Medical Error (COME)" in 2013. The conference evolved into the nonprofit organization "ISCOME Global Center for the Advancement of Communication Science in Healthcare." To date, Hannawa leads this research association as its founding president-elect. Also in 2013, she received funding from the
Swiss National Science Foundation
The Swiss National Science Foundation (SNSF, German: ''Schweizerischer Nationalfonds zur Förderung der wissenschaftlichen Forschung'', SNF; French: ''Fonds national suisse de la recherche scientifique'', FNS; Italian: ''Fondo nazionale svizzero ...
(SNSF) to develop evidence-based communication guidelines for disclosing medical errors to patients.
In 2016, Hannawa founded an interdisciplinary Center for the Advancement of Healthcare Quality and Safety (CAHQS) at the Università della Svizzera italiana. In the same year, she was elected as a scientific expert to the ELSI Advisory Board of the Swiss Personalized Health Network (SPHN). In addition, she received honorary titles as Associate Faculty at
Johns Hopkins University
Johns Hopkins University (Johns Hopkins, Hopkins, or JHU) is a private university, private research university in Baltimore, Maryland. Founded in 1876, Johns Hopkins is the oldest research university in the United States and in the western hem ...
Bloomberg School of Public Health Bloomberg may refer to:
People
* Daniel J. Bloomberg (1905–1984), audio engineer
* Georgina Bloomberg (born 1983), professional equestrian
* Michael Bloomberg (born 1942), American businessman and founder of Bloomberg L.P.; politician and m ...
(
Baltimore
Baltimore ( , locally: or ) is the List of municipalities in Maryland, most populous city in the U.S. state of Maryland, fourth most populous city in the Mid-Atlantic (United States), Mid-Atlantic, and List of United States cities by popula ...
,
Maryland
Maryland ( ) is a state in the Mid-Atlantic region of the United States. It shares borders with Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware and the Atlantic Ocean to ...
, USA) and
Cardiff University School of Medicine
The Cardiff University School of Medicine ( cy, Ysgol Feddygaeth Prifysgol Caerdydd) is the medical school of Cardiff University and is located in Cardiff, Wales, UK. Founded in 1893 as part of the University College of South Wales and Monmouth ...
(
Wales
Wales ( cy, Cymru ) is a Countries of the United Kingdom, country that is part of the United Kingdom. It is bordered by England to the Wales–England border, east, the Irish Sea to the north and west, the Celtic Sea to the south west and the ...
, United Kingdom).
In the same year, she was awarded the "
Jozien Bensing
Josina Maria "Jozien" Bensing (born 12 March 1950) is a Dutch clinical psychologist. Bensing was director of the (NIVEL) between 1985 and 2008. Since 1993 she has been a professor of clinical and healthcare psychology at Utrecht University. Bensi ...
Research Award".
Research
Hannawa's research focuses primarily on how safe interpersonal communication can prevent harmful errors in everyday clinical practice and ensure high-quality healthcare, particularly in the
digital age
The Information Age (also known as the Computer Age, Digital Age, Silicon Age, or New Media Age) is a historical period that began in the mid-20th century. It is characterized by a rapid shift from traditional industries, as established during t ...
. In her scientific research, she has evaluated over 1000 cases of harm in hospitals. According to her statistics, 53 patients die every day in Germany as a result of treatment errors; up to 80 percent of these cases can be traced back to poor communication.
Awards
* Jozien Bensing Research Award, 2016.
See also
*
Patient safety
Patient safety is a discipline that emphasizes safety in health care through the prevention, reduction, reporting and analysis of error and other types of unnecessary harm that often lead to adverse patient events. The frequency and magnitude of a ...
*
Medical error
A medical error is a preventable adverse effect of care (" iatrogenesis"), whether or not it is evident or harmful to the patient. This might include an inaccurate or incomplete diagnosis or treatment of a disease, injury, syndrome, behavior ...
*
Human error
Human error refers to something having been done that was " not intended by the actor; not desired by a set of rules or an external observer; or that led the task or system outside its acceptable limits".Senders, J.W. and Moray, N.P. (1991) Human ...
*
Interpersonal communication
Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals.
Inter ...
*
Healthcare quality
Health care quality is a level of value provided by any health care resource, as determined by some measurement. As with quality in other fields, it is an assessment of whether something is good enough and whether it is suitable for its purpose. T ...
*
Health Communication
Health communication is the study and practice of communicating promotional health information, such as in public health campaigns, health education, and between doctor and patient. The purpose of disseminating health information is to influence ...
*
Digitization
DigitizationTech Target. (2011, April). Definition: digitization. ''WhatIs.com''. Retrieved December 15, 2021, from https://whatis.techtarget.com/definition/digitization is the process of converting information into a Digital data, digital (i ...
References
External links
*
Annegret Hannawapublications indexed by
PubMed
PubMed is a free search engine accessing primarily the MEDLINE database of references and abstracts on life sciences and biomedical topics. The United States National Library of Medicine (NLM) at the National Institutes of Health maintain the ...
Center for the Advancement of Healthcare Quality & Patient Safety (CAHQS)
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1979 births
Living people
People from Konstanz
Arizona State University alumni
German women scientists
Patient safety
Interpersonal communication
Medical error
Health care quality
Aviation safety