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Andy's Records was a UK music retailer that traded from 1969 to 2003. Based in
Bury St Edmunds Bury St Edmunds (), commonly referred to locally as Bury, is a historic market town, market, cathedral town and civil parish in Suffolk, England.OS Explorer map 211: Bury St.Edmunds and Stowmarket Scale: 1:25 000. Publisher:Ordnance Survey – ...
, its roots were in nearby
Felixstowe Felixstowe ( ) is a port town in Suffolk, England. The estimated population in 2017 was 24,521. The Port of Felixstowe is the largest container port in the United Kingdom. Felixstowe is approximately 116km (72 miles) northeast of London. His ...
and
Cambridge Cambridge ( ) is a university city and the county town in Cambridgeshire, England. It is located on the River Cam approximately north of London. As of the 2021 United Kingdom census, the population of Cambridge was 145,700. Cambridge bec ...
.


Early days and expansion

Andy Gray started selling second-hand jukebox 45s and old 78 rpm records on
Felixstowe Felixstowe ( ) is a port town in Suffolk, England. The estimated population in 2017 was 24,521. The Port of Felixstowe is the largest container port in the United Kingdom. Felixstowe is approximately 116km (72 miles) northeast of London. His ...
pier in 1969 and within five years had acquired a stall on Cambridge market. The market stall was successful, and in 1976 Gray opened his first retail shop in
Mill Road, Cambridge Mill Road is a street in southeast Cambridge, England. It runs southeast from near to Parker's Piece, at the junction with Gonville Place, East Road, and Parkside. It crosses the main railway line and links to the city's ring road (the A113 ...
. Initially, Andy's Records was well known for undercutting competitors by importing records from Europe at a bargain price and then passing the savings on to customers. The chain's expansion was slow and steady, and by the early 1980s the company had 12 stores across the east of England with two shops in
Cambridge Cambridge ( ) is a university city and the county town in Cambridgeshire, England. It is located on the River Cam approximately north of London. As of the 2021 United Kingdom census, the population of Cambridge was 145,700. Cambridge bec ...
and others in
Bury St Edmunds Bury St Edmunds (), commonly referred to locally as Bury, is a historic market town, market, cathedral town and civil parish in Suffolk, England.OS Explorer map 211: Bury St.Edmunds and Stowmarket Scale: 1:25 000. Publisher:Ordnance Survey – ...
,
King's Lynn King's Lynn, known until 1537 as Bishop's Lynn and colloquially as Lynn, is a port and market town in the borough of King's Lynn and West Norfolk in the county of Norfolk, England. It is located north of London, north-east of Peterborough, no ...
,
Peterborough Peterborough () is a cathedral city in Cambridgeshire, east of England. It is the largest part of the City of Peterborough unitary authority district (which covers a larger area than Peterborough itself). It was part of Northamptonshire until ...
, Haverhill,
Colchester Colchester ( ) is a city in Essex, in the East of England. It had a population of 122,000 in 2011. The demonym is Colcestrian. Colchester occupies the site of Camulodunum, the first major city in Roman Britain and its first capital. Colches ...
,
Bedford Bedford is a market town in Bedfordshire, England. At the 2011 Census, the population of the Bedford built-up area (including Biddenham and Kempston) was 106,940, making it the second-largest settlement in Bedfordshire, behind Luton, whilst ...
,
Lowestoft Lowestoft ( ) is a coastal town and civil parish in the East Suffolk district of Suffolk, England.OS Explorer Map OL40: The Broads: (1:25 000) : . As the most easterly UK settlement, it is north-east of London, north-east of Ipswich and sou ...
,
Norwich Norwich () is a cathedral city and district of Norfolk, England, of which it is the county town. Norwich is by the River Wensum, about north-east of London, north of Ipswich and east of Peterborough. As the seat of the See of Norwich, with ...
and
Ipswich Ipswich () is a port town and borough in Suffolk, England, of which it is the county town. The town is located in East Anglia about away from the mouth of the River Orwell and the North Sea. Ipswich is both on the Great Eastern Main Line r ...
. By 1983 the company was trading as Andy's Records & Video, capitalising on the success of home video and the VHS and Betamax war. Gray listed the chain as a
limited company In a limited company, the liability of members or subscribers of the company is limited to what they have invested or guaranteed to the company. Limited companies may be limited by Share (finance), shares or by guarantee. In a company limited by ...
, AHG Records. By this time, Gray's brother William (known as Billy) had become marketing director. Early advertising was often humorous and sometimes self-deprecating e.g. "Purveyors of fine music at cheapo prices". The company slogan around this time was "Possibly the greatest music stores in the world". This was replaced in the early 90s by "Where music matters" and again later on by "Where music REALLY matters". The company, buoyed by the relatively new formats of VHS and CD, started to aggressively expand out of the Anglia region. Deciding that southern England was too expensive, the Gray brothers concentrated on opening stores in the
Midlands The Midlands (also referred to as Central England) are a part of England that broadly correspond to the Kingdom of Mercia of the Early Middle Ages, bordered by Wales, Northern England and Southern England. The Midlands were important in the Ind ...
and
northern England Northern England, also known as the North of England, the North Country, or simply the North, is the northern area of England. It broadly corresponds to the former borders of Angle Northumbria, the Anglo-Scandinavian Kingdom of Jorvik, and the ...
. By the late 80s to early 90s, Andy's Records was fast becoming a well-known name on the UK
High Street High Street is a common street name for the primary business street of a city, town, or village, especially in the United Kingdom and Commonwealth. It implies that it is the focal point for business, especially shopping. It is also a metonym fo ...
. It became the UK's largest independent music retailer in 1992, a title it retained for 10 years.


Awards

In 1993, the company won the prestigious ''
Music Week ''Music Week'' is a trade publication for the UK record industry distributed via a website and a monthly print magazine. It is published by Future. History Founded in 1959 as '' Record Retailer'', it relaunched on 18 March 1972 as ''Music W ...
'' Independent Retailer Award, and continued to win this award each year until 1999. The chain also came third in 2002 as National Music Retailer. By the mid-1990s, the company had climbed into the Top 500 of UK companies and boasted a portfolio of more than 30 stores. By this time, Andy's Records had stopped selling cheap imports and started to compete with
HMV Sunrise Records and Entertainment, trading as HMV (for His Master's Voice), is a British music and entertainment retailer, currently operating exclusively in the United Kingdom. The first HMV-branded store was opened by the Gramophone Company ...
and
Virgin Megastores Virgin Megastores is an international entertainment retailing chain, founded in early 1976 by Richard Branson as a record shop on London's Oxford Street. In 1979 the company opened their first Megastore at the end of Oxford Street and Tottenha ...
as a premium music retailer. The chain was too small to compete with these two, but too large to undercut competitors. New stores started to be opened as Andy's, dropping the Records tag as it was considered too old-fashioned. In November 1999, Andy's opened its 40th store in
Leamington Spa Royal Leamington Spa, commonly known as Leamington Spa or simply Leamington (), is a spa town and civil parish in Warwickshire, England. Originally a small village called Leamington Priors, it grew into a spa town in the 18th century following ...
.


The downfall

In August 2000 it was announced that the
Warrington Warrington () is a town and unparished area in the borough of the same name in the ceremonial county of Cheshire, England, on the banks of the River Mersey. It is east of Liverpool, and west of Manchester. The population in 2019 was estimat ...
and
Doncaster Doncaster (, ) is a city in South Yorkshire, England. Named after the River Don, it is the administrative centre of the larger City of Doncaster. It is the second largest settlement in South Yorkshire after Sheffield. Doncaster is situated in ...
stores were to close. With supermarkets getting even cheaper and increased competition from
online store Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the r ...
s, the chain started to flounder. When major competitors, such as HMV or Virgin, were present, their campaigns were better than Andy's, and recent chart albums were available at much lower prices, due to their bulk buying power. The chain's marketing was not up to the standard of the bigger chains. After more store closures in 2001 and 2002, the chain was down to a roster of just under 30 stores and lost its claim to be the largest independent chain, being replaced by the up-and-coming
Music Zone Music Zone was a music retailer in the United Kingdom, formed in Levenshulme in 1984, as a market stall in Longsight, Manchester. History Soon after, Music Zone opened its first permanent shop in Stockport, and began to expand in the Manchester ...
. Following a disappointing 2002 Christmas, Gray decided to go back to his roots and started to sell imports at cut-throat prices. Thousands of titles were slashed in price in January 2003, many normally retailing at £10.99 were reduced to £6.99, and £15.99/£16.99 became £10.99/£12.99. Around this time, the chain had a minor facelift with new styling and decor in most stores and new uniforms for staff.


Administration

The changes were too little, too late, and the company fell into
administration Administration may refer to: Management of organizations * Management, the act of directing people towards accomplishing a goal ** Administrative assistant, Administrative Assistant, traditionally known as a Secretary, or also known as an admini ...
in May 2003 with around 20 stores still trading. The directors realised that they would be unable to meet the next quarter's rental payments and called in the administrators RSM Robson Rhodes in conjunction with Barclays Bank. Gray, now a
multi-millionaire A millionaire is an individual whose net worth or wealth is equal to or exceeds one million units of currency. Depending on the currency, a certain level of prestige is associated with being a millionaire. In countries that use the short scal ...
– he came 94th in the
Sunday Times Rich List The ''Sunday Times Rich List'' is a list of the 1,000 wealthiest people or families resident in the United Kingdom ranked by net wealth. The list is updated annually in April and published as a magazine supplement by British national Sunday news ...
one year during the mid-90s – was unwilling to fund his company after three years of letting it rack up massive losses. All stores were put up for sale as a
going concern A going concern is a business that is assumed will meet its financial obligations when they become due. It functions without the threat of liquidation for the foreseeable future, which is usually regarded as at least the next 12 months or the spec ...
. Both HMV and Virgin looked at stores but decided not to purchase. In July 2003, southern England-based music retailer Powerplay bought four stores (Lowestoft, Bedford, Hull and Lancaster) from the administrators. The company purchased a further two (Hereford and Worcester) in September 2003. All stores have since shut their doors and Powerplay now concentrates on online sales under the name Powerplay Direct although it has now opened a new store in Leicester. After some immediate closures due to unprofitability, the chain was whittled down to 10 and started to sell all of its stock at discounted prices. All stores eventually shut on Saturday 13 September 2003, although the
Beverley Beverley is a market town, market and minster (church), minster town and a civil parishes in England, civil parish in the East Riding of Yorkshire, England, of which it is the county town. The town centre is located south-east of York's centre ...
store was eventually bought by its management team. It stayed open till late 2005. Andy Gray continues to run a successful
reissue In the music industry, a reissue (also re-release, repackage or re-edition) is the release of an album or Single (music), single which has been released at least once before, sometimes with alterations or additions. Reasons for reissue New aud ...
record label,
BGO Records BGO Records (Beat Goes On) is a British record label specializing in classic rock, blues, jazz, and folk music. In 1965, Andy Gray opened Andys Records and set up a market stall in Bury St Edmunds, Suffolk. Year by year he opened up more shops. ...
, from Bury St Edmunds (actually behind the old Andy's Records head office). The initials 'BGO' are shared with 'The Beat Goes On', the name of Andy's former second-hand, rare and deleted specialist shop in Cambridge. BGO is now the fourth largest reissue label in the UK and specialises in niche genres.


References

{{reflist


External links


Andy Gray's record label

Gray Matters
Billy Gray's consultancy firm
Powerplay Direct
Defunct retail companies of the United Kingdom British companies established in 1969 Retail companies established in 1969 Retail companies disestablished in 2003 Companies that have entered administration in the United Kingdom 1969 establishments in England