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The Advisory, Conciliation and Arbitration Service (Acas) is a
non-departmental public body In the United Kingdom, non-departmental public body (NDPB) is a classification applied by the Cabinet Office, Treasury, the Scottish Government, and the Northern Ireland Executive to public sector organisations that have a role in the process o ...
of the
Government of the United Kingdom His Majesty's Government, abbreviated to HM Government or otherwise UK Government, is the central government, central executive authority of the United Kingdom of Great Britain and Northern Ireland.
. Its purpose is to improve organisations and working life through the promotion and facilitation of strong
industrial relations Industrial relations or employment relations is the multidisciplinary academic field that studies the employment relationship; that is, the complex interrelations between employers and employees, labor union, labor/trade unions, employer organ ...
practice. Acas provides employment law and employment relations advice for employers and employees through its website and helpline. It also offers dispute resolution services such as
arbitration Arbitration is a formal method of dispute resolution involving a third party neutral who makes a binding decision. The third party neutral (the 'arbitrator', 'arbiter' or 'arbitral tribunal') renders the decision in the form of an 'arbitrati ...
or
mediation Mediation is a structured, voluntary process for resolving disputes, facilitated by a neutral third party known as the mediator. It is a structured, interactive process where an independent third party, the mediator, assists disputing parties ...
, although the service is perhaps best known for its collective
conciliation Conciliation is an alternative dispute resolution process whereby the parties to a dispute rely on a neutral third-party known as the conciliator, to assist them in solving their dispute. The conciliator, who may meet with the parties both sep ...
function – that is resolving disputes between groups of employees or workers, often represented by a trade union, and their employers. Acas is an independent and impartial organisation that does not side with a particular party, but rather will help the parties to reach suitable resolutions in a dispute. Today, the employment world has mostly moved away from large-scale industrial disputes that characterised the late 1970s to the mid-1980s, when Acas became a household name. Accordingly, Acas' emphasis has shifted towards helping businesses to prevent problems before they arise, by means of, for example, its telephone helpline and training sessions. Furthermore, much of Acas' conciliation work is now focused on individual complaints to an employment tribunal (i.e. where individuals claim their employer has denied them a legal right).


History

The service's roots lie in 1896, when the ( 59 & 60 Vict. c. 30) was passed, and the government launched a voluntary conciliation and arbitration service, which also gave free advice to employers and unions on industrial relations and personnel problems. There was a name change in 1960, to ''Industrial Relations Services'', and again in 1972 to ''Conciliation and Advisory Service''. Up to this point in its history the service remained firmly under the government's wing. In 1974, the service was renamed the ''Conciliation and Arbitration Service'' and separated from government control, with an independent council to direct it. 'Advisory' was added to its name in 1975 to reflect its full range of services, then finally in 1976 Acas was made a statutory body by the
Employment Protection Act 1975 The Employment Protection Act 1975 (c. 71) (EPA 1975) was an act of the Parliament of the United Kingdom. The long title was, Outline Together with the Trade Union and Labour Relations Act 1974, these acts constituted the Labour Party' ...
. In 2010, there was speculation that the Conservative-Liberal Democrat coalition government's plans to reduce the number of quangos might threaten Acas, but the organisation survived the cuts. The Enterprise and Regulatory Reform Act 2013 contained a number of employment law changes, including the introduction from April 2014 of a new 'early conciliation' service under which all claims relating to alleged infringements of individual employment rights will come to Acas in the first instance, rather than the Tribunals Service. Acas will then have a short window of opportunity (up to a month) to try to help to resolve the issue before the claimant can apply to a tribunal.


Structure

Although Acas is largely funded by the
Department for Business and Trade The Department for Business and Trade (DBT) is a Departments of the Government of the United Kingdom, ministerial department of the Government of the United Kingdom. It was established on 7 February 2023 by a February 2023 British cabinet resh ...
, it is a
non-departmental public body In the United Kingdom, non-departmental public body (NDPB) is a classification applied by the Cabinet Office, Treasury, the Scottish Government, and the Northern Ireland Executive to public sector organisations that have a role in the process o ...
, governed by an independent council that is responsible for determining Acas's strategic direction, policies and priorities, and ensuring that its statutory duties are carried out effectively. This allows Acas to be independent, impartial and confidential. The council consists of a chair and eleven members, some representing employers and trade unions and others independent, all appointed by the Secretary of State for Business, Energy and Industrial Strategy. Acas's current chair is Clare Chapman who replaced Sir Brendan Barber in 2020. Acas's day-to-day operations are managed by its chief executive and a management board that includes its national and regional directors. Acas's current chief executive, Susan Clews, was appointed in November 2018, replacing Anne Sharp, who had been in the post since 2013. Acas has around 800 staff, based in its London head office and 11 main regional centres across England, Scotland and Wales. Acas's chief conciliator is Marina Glasgow.


List of chairs

:1974: Jim Mortimer :?: Professor Sir John C. Wood :1981: Pat Lowry :1987: Douglas Smith :1993: John Hougham CBE :2000: Rita Donaghy :2007: Ed Sweeney :2014: Brendan Barber :2020: Clare Chapman


Notes


References


External links

* {{Authority control Department for Business, Energy and Industrial Strategy Department for Business and Trade Labour relations in the United Kingdom Non-departmental public bodies of the United Kingdom government Organisations based in the London Borough of Camden