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Five Guys Enterprises LLC ( doing business as both Five Guys Burgers and Fries, and simply Five Guys) is an American fast food restaurant chain focused on hamburgers, hot dogs, and
french fries French fries (North American English), chips (British English), finger chips ( Indian English), french-fried potatoes, or simply fries, are '' batonnet'' or ''allumette''-cut deep-fried potatoes of disputed origin from Belgium and France. Th ...
, and headquartered in
Lorton, Virginia Lorton is a census-designated place (CDP) in Fairfax County, Virginia, United States. The population was 18,610 as of the 2010 census. History Lorton is named for a village in the Lake District National Park, Cumbria, in England. Joseph Plasket ...
, part of Fairfax County. The first Five Guys restaurant opened in 1986 in Arlington County, Virginia, and by 2001, the chain had expanded to five locations throughout the Washington, D.C. metro area. In early 2003, the chain began
franchising Franchising is based on a marketing concept which can be adopted by an organization as a strategy for business expansion. Where implemented, a franchisor licenses some or all of its know-how, procedures, intellectual property, use of its busine ...
, beginning a period of rapid expansion. In a year and a half, permits had been sold for over 300 franchised locations. , Five Guys had over 1,700 locations open worldwide, with 1,300 locations under development. The company was the fastest-growing fast food chain in the United States, with a 32.8% sales increase from 2010 to 2011.


History

Five Guys was founded in 1986 by Janie and Jerry Murrell; Jerry, alongside the couple's four sons, Jim, Matt, Chad, and Ben, were the original "Five Guys." The Murrells had a fifth son, Tyler, two years later. Today, all five sons, the current "Five Guys", are involved in the business: Matt and Jim travel the country visiting stores, Chad oversees training, Ben selects the franchisees, and Tyler runs the bakery. The first Five Guys was in Arlington's Westmont Shopping Center. Buns were baked in the same center by Brenner's Bakery. This location closed, in favor of another in Alexandria, Virginia, at the intersection of King and North Beauregard Streets, which closed on September 21, 2013. More followed in
Old Town Alexandria Old Town Alexandria is one of the original settlements of the city of Alexandria, Virginia and is located just minutes from Washington, D.C. Old Town is situated in the eastern and southeastern area of Alexandria along the Potomac River. Old ...
and Springfield, Virginia, making five locations open by 2001. Their success encouraged the Murrells to franchise their concept the following year, engaging
Fransmart Fransmart is a franchise development company responsible for the growth of many restaurant brands. Founded in 2000, the company has corporate headquarters in Alexandria, Virginia and Irvine, California. Fransmart specializes in restaurant develop ...
, a franchise sales organization. Former American football player Mark Moseley, who had gone to work for Fransmart after his football career, played a key role in Five Guys' expansion and went on to become the company's director of franchise development after it ended its business relationship with Fransmart. In early 2003, the chain began franchising, opening the doors to rapid expansion which caught the attention of national restaurant trade organizations and the national press. The expansion started in Virginia and Maryland, and by the end of 2004, over 300 units were in development through the Northeast. Over the next few years, the chain rapidly expanded across the entire United States and into Canada, reaching over 1,000 locations by 2012. The first location outside North America opened in the United Kingdom in July 2013, in London on Long Acre in Covent Garden. The chain now has more than 150 restaurants in the UK. Five Guys also has locations in the Middle East and has continued to expand in Europe. In late 2017, Five Guys opened its first restaurants in Germany, one in Frankfurt and one in Essen. Five Guys Enterprises has several affiliated companies that are not part of a consolidated group, but are under common ownership. Five Guys Operations was founded in 2012, Five Guys Holdings was founded in 2007. Five Guys Foods UK Limited was incorporated on March 12, 2013. FGE International, FGO International BV, and FG Coöperatief U.A. are based in Amsterdam. FGH International C.V. is located in Bermuda. The company has a headquarters in
Lorton, Virginia Lorton is a census-designated place (CDP) in Fairfax County, Virginia, United States. The population was 18,610 as of the 2010 census. History Lorton is named for a village in the Lake District National Park, Cumbria, in England. Joseph Plasket ...
, overlooking the Occoquan and Potomac Rivers, that was specially designed to convey the corporate brand. According to the architect, "The lobby mimics the typical Five Guys restaurant with red and white tile, tall tables, Freestyle Coke machine and signature peanut boxes." On September 24, 2020, the first Five Guys location with a
drive-through window A drive-through or drive-thru (a sensational spelling of the word ''through''), is a type of take-out service provided by a business that allows customers to purchase products without leaving their cars. The format was pioneered in the Unite ...
opened in Surfside Beach, South Carolina. The franchisee retained it from the former business in the building in light of COVID-19 pandemic safe practices. In September 2021, Five Guys opened their first location in Australia. The chain also has plans to expand into New Zealand.


Menu

The Five Guys menu is centered on hamburgers offered with
Kraft The second incarnation of Kraft Foods is an American food manufacturing and processing conglomerate, split from Kraft Foods Inc. in 2012 and headquartered in Chicago, Illinois. It became part of Kraft Heinz in 2015. A merger with Heinz, arra ...
American cheese or applewood-smoked
bacon Bacon is a type of salt-cured pork made from various cuts, typically the belly or less fatty parts of the back. It is eaten as a side dish (particularly in breakfasts), used as a central ingredient (e.g., the bacon, lettuce, and tomato sand ...
and kosher style hot dogs (
Hebrew National Hebrew National is a brand of kosher hot dogs and other sausages made by ConAgra Foods. In 1982, Hebrew National opened a non-kosher division under the name National Deli; it was sold off in 2001, and is now based in Florida. History The '' ...
all-beef franks), as well as
grilled cheese A grilled cheese (sometimes known as a toasted sandwich or cheese toastie) is a hot sandwich typically prepared by heating one or more slices of cheese between slices of bread, with a cooking fat such as butter, on a frying pan, griddle, or san ...
, BLT and vegetable sandwiches. Five Guys uses buns that are sweeter and "eggier" than normal buns. The hamburgers come in two sizes: regular (two patties) and little (one patty). Fresh-cut
french fries French fries (North American English), chips (British English), finger chips ( Indian English), french-fried potatoes, or simply fries, are '' batonnet'' or ''allumette''-cut deep-fried potatoes of disputed origin from Belgium and France. Th ...
are the sole side item, available salted only in "Five Guys style" or seasoned " Cajun style". Customers may select from 15 different toppings at no charge to customize their meals. Complimentary roasted in-shell peanuts are offered for on-site consumption at most locations, with signage alerting potential customers who may have a peanut allergy; for these allergen reasons, customers are not allowed to take peanuts off-site. The chain also sells milkshakes in the traditional vanilla, chocolate, and strawberry flavors, and can also be ordered with the customer's choice of up to 10 free toppings mixed in, ranging from Oreo cookies to
bacon Bacon is a type of salt-cured pork made from various cuts, typically the belly or less fatty parts of the back. It is eaten as a side dish (particularly in breakfasts), used as a central ingredient (e.g., the bacon, lettuce, and tomato sand ...
. The company experimented with offering coffee, but this was discontinued due to quality concerns. Like other breakfast items, such as the
BLT sandwich A BLT is a type of sandwich, named for the initials of its primary ingredients, bacon, lettuce, and tomato. It can be made with varying recipes according to personal preference. Simple variants include using different types of lettuce, toasti ...
and
bacon, egg and cheese sandwich A bacon, egg and cheese sandwich is a breakfast sandwich popular in the United States and Canada. It is made with bacon, eggs (typically fried or scrambled), cheese and bread, which may be buttered and toasted. Many similar sandwiches exist, su ...
, coffee is currently only offered in Five Guys's airport locations and its location near McPherson Square station.


Restaurants

Bags of potatoes are sometimes stacked in customer spaces due to an occasional lack of storage space, or, in some franchises, for aesthetic reasons. Restaurants are decorated with white and red checkered tile throughout and generally use wooden tables along with counter-high level seating.


Reception

Five Guys has received numerous awards in D.C. area publications, including "Number 1 Burger" by ''Washingtonian Magazine'' for seven years. Former US President Barack Obama is reportedly a fan, buying lunch for himself and his colleagues at the Washington Five Guys branch in 2011. Since franchising, it has also received awards in other cities. The chain has something of a cult following and remarkable brand loyalty. Five Guys has been rated one of the most talked-about burger brands online. As Five Guys continues to expand into the US West Coast, comparisons have been made with In-N-Out Burger, another generally similar fast food chain. Comparing the two chains in 2011, the ''Los Angeles Times'' noted that Five Guys' menu items are generally more expensive than In-N-Out's, they lack
drive-through A drive-through or drive-thru (a sensational spelling of the word ''through''), is a type of take-out service provided by a business that allows customers to purchase products without leaving their cars. The format was pioneered in the United ...
s that In-N-Out is famous for, and are most often found inside shopping malls. The newspaper still conceded that by pricing its products higher, offering bigger burgers and building larger dining rooms, Five Guys could capitalize on the recent trend of mid-level places that offer more expensive products than fast food but cheaper than fancy restaurants. In 2011, Five Guys was ranked first in "Fast Food - Large Chains" and "Best Burger" in Zagat's annual Fast Food Survey. In 2012, Market Force Information, Inc. polled 7,600 fast-food consumers, and Five Guys ranked No. 1 in food quality and taste, service, cleanliness, and atmosphere. In 2016, Five Guys was ranked first in the burger, steak, chicken and grill category of a Market Force UK survey.


References


External links


Five Guys US

Five Guys UK
{{Food chains in the United Kingdom, state=collapsed Restaurants established in 1986 Fast-food hamburger restaurants Fast-food chains of the United States Fast-food franchises Restaurants in Virginia 1986 establishments in Virginia Fast casual restaurants Restaurant chains in the United States Companies based in Fairfax County, Virginia