2010 Boston Water Emergency
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The 2010 Boston water emergency occurred on May 1, 2010, when a water pipe in
Weston Weston may refer to: Places Australia * Weston, Australian Capital Territory, a suburb of Canberra * Weston, New South Wales * Weston Creek, a residential district of Canberra * Weston Park, Canberra, a park Canada * Weston, Nova Scotia * W ...
,
Massachusetts Massachusetts (Massachusett language, Massachusett: ''Muhsachuweesut assachusett writing systems, məhswatʃəwiːsət'' English: , ), officially the Commonwealth of Massachusetts, is the most populous U.S. state, state in the New England ...
, broke and began flooding into the
Charles River The Charles River ( Massachusett: ''Quinobequin)'' (sometimes called the River Charles or simply the Charles) is an river in eastern Massachusetts. It flows northeast from Hopkinton to Boston along a highly meandering route, that doubles b ...
. This led to unsanitary water conditions in the
greater Boston area Greater Boston is the metropolitan region of New England encompassing the municipality of Boston (the capital of the U.S. state of Massachusetts and the most populous city in New England) and its surrounding areas. The region forms the northern ar ...
, which resulted in
Governor A governor is an administrative leader and head of a polity or political region, ranking under the head of state and in some cases, such as governors-general, as the head of state's official representative. Depending on the type of political ...
Deval Patrick Deval Laurdine Patrick (born July 31, 1956) is an American politician, civil rights lawyer, author, and businessman who served as the 71st governor of Massachusetts from 2007 to 2015. He was first elected in 2006, succeeding Mitt Romney, who ...
declaring a state of emergency and an order for residents to boil drinking water. The leak was stopped on May 2. On May 4, the order was lifted. President
Barack Obama Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the U ...
signed an emergency disaster declaration offering federal help, authorizing the
Department of Homeland Security The United States Department of Homeland Security (DHS) is the U.S. federal executive department responsible for public security, roughly comparable to the interior or home ministries of other countries. Its stated missions involve anti-terr ...
and
Federal Emergency Management Agency The Federal Emergency Management Agency (FEMA) is an agency of the United States Department of Homeland Security (DHS), initially created under President Jimmy Carter by Presidential Reorganization Plan No. 3 of 1978 and implemented by two Exec ...
to coordinate disaster relief efforts with Massachusetts. MWRA executive director Frederick Laskey called the break "catastrophic" and "everyone's worst nightmare in the
water industry The water industry provides drinking water and wastewater services (including sewage treatment) to residential, commercial, and industrial sectors of the economy. Typically public utilities operate water supply networks. The water industry doe ...
".


Chronology

At about 10 am on May 1, a collar connecting two sections of pipe ruptured in Weston, Massachusetts, disrupting the connection between the
MetroWest Water Supply Tunnel The MetroWest Water Supply Tunnel (MWWST) is an advanced underground aqueduct that supplies potable water to residents of much of Greater Boston. It is part of the Massachusetts Water Resources Authority (MWRA) water supply system, having entered ...
and the City Tunnel. With the water supply cut off, the emergency water supply reserve system from surrounding ponds was routed to the main water supply. The rupture worsened as the afternoon progressed, eventually resulting in the loss of access to clean water from the Quabbin and Wachusett Reservoirs for approximately two million residents of 31 cities and towns, including Boston. At the height of the spill, approximately of water entered the Charles River per hour. By evening, the Massachusetts Water Resources Authority had activated the backup water system, which was drawing water from the Chestnut Hill Reservoir, and Spot Pond Reservoir. The Sudbury Aqueduct supplied additional water to the Chestnut Hill reservoir from the Sudbury Reservoir and the Framingham #3 reservoir. Because water from these older surface reservoirs is not treated, the MWRA issued a boil order for the affected communities. The Massachusetts Water Resources Authority (MWRA) issued an emergency water notice for the Boston area. Governor
Deval Patrick Deval Laurdine Patrick (born July 31, 1956) is an American politician, civil rights lawyer, author, and businessman who served as the 71st governor of Massachusetts from 2007 to 2015. He was first elected in 2006, succeeding Mitt Romney, who ...
issued a
state of emergency A state of emergency is a situation in which a government is empowered to be able to put through policies that it would normally not be permitted to do, for the safety and protection of its citizens. A government can declare such a state du ...
and a boil-water advisory for
Boston Boston (), officially the City of Boston, is the state capital and most populous city of the Commonwealth of Massachusetts, as well as the cultural and financial center of the New England region of the United States. It is the 24th- mo ...
and a dozen surrounding communities, affecting nearly 2 million people. Local agency officials used a variety of means to inform locals about the situation including location based SMS, Boston's
reverse 911 Reverse 9-1-1 is a public safety communications technology used by public safety organizations in Canada and the United States to communicate with groups of people in a defined geographic area. The system uses a database of telephone numbers and as ...
citizen alert system, highway alert signs, driving through affected neighborhoods with bullhorns, and other
emergency management Emergency management or disaster management is the managerial function charged with creating the framework within which communities reduce vulnerability to hazards and cope with disasters. Emergency management, despite its name, does not actuall ...
systems. As a result of the water boil order, many residents rushed to purchase bottled water at local stores. Many stores quickly sold out of water, and bottled water companies increased shipments at the request of the
Massachusetts Emergency Management Agency The Massachusetts Emergency Management Agency (MEMA) is the agency of the Commonwealth of Massachusetts that coordinates federal, state, local, and private resources throughout the Commonwealth during times of disasters and emergencies. It is headq ...
, maintaining availability at other stores. Local stores quickly sold out their supplies of bottled water, and the
Massachusetts National Guard The Massachusetts National Guard is the National Guard component for the Commonwealth of Massachusetts. Founded as the Massachusetts Bay Colonial Militia on December 13, 1636, it contains the oldest units in the United States Army. What is toda ...
was dispatched to deliver additional bottled water. The state government also asked bottled-water suppliers to increase their deliveries to the area. Many cafes such as
Starbucks Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington. It is the world's largest coffeehouse chain. As of November 2021, the company had 33,833 stores in 80 c ...
and
Dunkin' Donuts Dunkin' Donuts LLC, also known as Dunkin' and by the initials DD, is an American multinational coffee and doughnut company, as well as a quick service restaurant. It was founded by Bill Rosenberg (1916–2002) in Quincy, Massachusetts, in 195 ...
that depended on municipal water for coffee production were closed or forced to operate with limited functionality. By May 2, workers had stopped the spill and begun repairs on the pipe and MWRA officials reported steady water pressure on the night of May 2. Experts and officials associated with the MWRA interviewed by reporters''Boil water order: What you need to know''
NECN Comcast Network, May 2, 2010.

NECN Comcast Network, May 2, 2010.
stated that the boil-water order was necessary because the backup reservoirs were untreated and unmonitored by bacterial cultures, which take a few days to run; similar situations had resulted in bacterial contamination bad enough to cause distressing gastrointestinal symptoms in otherwise healthy adults. On May 4, 2010, at 3 am, Massachusetts Water Resources Authority announced that Governor Patrick had lifted the water-boil order for all but one of affected communities, Saugus. In a press conference later that morning, Patrick stated that tests had since cleared the water in Saugus as well. The test results indicated that the bacteria levels in the emergency supply were not atypical for a normal day. If this had been known earlier, the boil-water order would have been unnecessary. No health effects for vulnerable classes, such as infants, pregnant women, and those with a compromised immune system, were reported in secondary sources during this event. The engineering investigation following the incident found that the break was caused by failure of the coupling bolts. Inspection of recovered bolts and bolt fragments found that the bolts were poorly manufactured and sized incorrectly for the load.


Affected communities

*
Allston Allston is an officially recognized neighborhood within the City of Boston, Massachusetts, United States. It was named after the American painter and poet Washington Allston. It comprises the land covered by the zip code 02134. For the most part ...
* Arlington *
Belmont Belmont may refer to: People * Belmont (surname) Places * Belmont Abbey (disambiguation) * Belmont Historic District (disambiguation) * Belmont Hotel (disambiguation) * Belmont Park (disambiguation) * Belmont Plantation (disambiguation) * Belmon ...
*
Boston Boston (), officially the City of Boston, is the state capital and most populous city of the Commonwealth of Massachusetts, as well as the cultural and financial center of the New England region of the United States. It is the 24th- mo ...
*
Brighton Brighton () is a seaside resort and one of the two main areas of the City of Brighton and Hove in the county of East Sussex, England. It is located south of London. Archaeological evidence of settlement in the area dates back to the Bronze A ...
*
Brookline Brookline may refer to: Places in the United States * Brookline, Massachusetts, a town near Boston * Brookline, Missouri * Brookline, New Hampshire * Brookline (Pittsburgh), a neighborhood in Pittsburgh, Pennsylvania * Brookline, Vermont See ...
*
Canton Canton may refer to: Administrative division terminology * Canton (administrative division), territorial/administrative division in some countries, notably Switzerland * Township (Canada), known as ''canton'' in Canadian French Arts and ent ...
* Chelsea * Everett *
Hanscom Air Force Base Hanscom Air Force Base (AFB) is a United States Air Force base located predominantly within Bedford, Massachusetts, with portions extending into the adjoining towns of Lincoln, Concord and Lexington. The facility is adjacent to Hanscom Field ...
* Lexington * Lynnfield W.D. * Malden * Marblehead * Medford * Melrose *
Milton Milton may refer to: Names * Milton (surname), a surname (and list of people with that surname) ** John Milton (1608–1674), English poet * Milton (given name) ** Milton Friedman (1912–2006), Nobel laureate in Economics, author of '' Free t ...
*
Nahant Nahant is a town in Essex County, Massachusetts, United States. The population was 3,334 at the 2020 census, which makes it the smallest municipality by population in Essex County. With just of land area, it is the smallest municipality by are ...
*
Newton Newton most commonly refers to: * Isaac Newton (1642–1726/1727), English scientist * Newton (unit), SI unit of force named after Isaac Newton Newton may also refer to: Arts and entertainment * ''Newton'' (film), a 2017 Indian film * Newton ( ...
* Norwood * Quincy *
Reading Reading is the process of taking in the sense or meaning of Letter (alphabet), letters, symbols, etc., especially by Visual perception, sight or Somatosensory system, touch. For educators and researchers, reading is a multifaceted process invo ...
*
Revere Revere may refer to: Brands and companies *Revere Ware, a U.S. cookware brand owned by World Kitchen * Revere Camera Company, American designer of cameras and tape recorders *Revere Copper Company * ReVere, a car company recognised by the Classic ...
* Saugus *
Somerville Somerville may refer to: *Somerville College, Oxford, a constituent college of the University of Oxford Places *Somerville, Victoria, Australia * Somerville, Western Australia, a suburb of Kalgoorlie, Australia * Somerville, New Zealand, a subur ...
* Stoneham * Swampscott * Waltham *
Wakefield Wakefield is a cathedral city in West Yorkshire, England located on the River Calder. The city had a population of 99,251 in the 2011 census.https://www.nomisweb.co.uk/census/2011/ks101ew Census 2011 table KS101EW Usual resident population, ...
*
Watertown Watertown may refer to: Places in China In China, a water town is a type of ancient scenic town known for its waterways. Places in the United States *Watertown, Connecticut, a New England town **Watertown (CDP), Connecticut, the central village ...
*
Winchester Winchester is a City status in the United Kingdom, cathedral city in Hampshire, England. The city lies at the heart of the wider City of Winchester, a local government Districts of England, district, at the western end of the South Downs Nation ...
* Winthrop


References

{{reflist, 30em Boston water Boston water emergency Water emergency Engineering failures Water supply and sanitation in Massachusetts Boston water emergency Disasters in Massachusetts Weston, Massachusetts History of Middlesex County, Massachusetts