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Toxic Workplace
A “toxic workplace” is a colloquial term used to describe a place of work, usually an office environment, that is marked by significant personal conflicts between those who work there. Such infighting can often harm productivity. Toxic workplaces are often considered the result of toxic employers and/or toxic employees who are motivated by personal gain (power, money, fame or special status), use unethical means to psychologically manipulate and annoy those around them; and whose motives are to maintain or increase power, money or special status or divert attention away from their performance shortfalls and misdeeds. Toxic workers do not recognize a duty to the organization for which they work or their co-workers in terms of ethics or professional conduct toward others. Toxic workers define relationships with co-workers, not by organizational structure but by co-workers they favour and those they do not like or trust. Quite similarly, Harder et al. (2014) define a toxic work ...
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Productivity
Productivity is the efficiency of production of goods or services expressed by some measure. Measurements of productivity are often expressed as a ratio of an aggregate output to a single input or an aggregate input used in a production process, i.e. output per unit of input, typically over a specific period of time. The most common example is the (aggregate) labour productivity measure, one example of which is GDP per worker. There are many different definitions of productivity (including those that are not defined as ratios of output to input) and the choice among them depends on the purpose of the productivity measurement and/or data availability. The key source of difference between various productivity measures is also usually related (directly or indirectly) to how the outputs and the inputs are aggregated to obtain such a ratio-type measure of productivity. Productivity is a crucial factor in the production performance of firms and nations. Increasing national productivi ...
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Bloomberg Businessweek
''Bloomberg Businessweek'', previously known as ''BusinessWeek'', is an American weekly business magazine published fifty times a year. Since 2009, the magazine is owned by New York City-based Bloomberg L.P. The magazine debuted in New York City in September 1929. Bloomberg Businessweek business magazines are located in the Bloomberg Tower, 731 Lexington Avenue, Manhattan in New York City and market magazines are located in the Citigroup Center, 153 East 53rd Street between Lexington and Third Avenue, Manhattan in New York City. History ''Businessweek'' was first published based in New York City in September 1929, weeks before the stock market crash of 1929. The magazine provided information and opinions on what was happening in the business world at the time. Early sections of the magazine included marketing, labor, finance, management and Washington Outlook, which made ''Businessweek'' one of the first publications to cover national political issues that directly impacted the b ...
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Machiavellianism In The Workplace
Machiavellianism in the workplace is a concept studied by many organizational psychologists. Conceptualized originally by Richard Christie and Florence Geis, Machiavellianism refers to a psychological trait concept where individuals behave in a cold and duplicitous manner. It has in recent times been adapted and applied to the context of the workplace and organizations by many writers and academics. Oliver James wrote on the effects of Machiavellianism and other dark triad personality traits in the workplace, the others being narcissism and psychopathy. A new model of Machiavellianism based in organizational settings consists of three factors:Kessler, SR; Bandeiii, AC; Spector, PE; Borman, WC; Nelson, CE; and Penney, LM 2010. Reexamining Machiavelli: A three dimensional model of Machiavellianism in the workplace. Journal of Applied Social Psychology, 40, 1868–1896 * maintaining power * harsh management tactics * manipulative behaviors. Examples of behaviors that individuals high ...
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Kiss Up Kick Down
Kiss up kick down is a neologism used to describe the situation where middle-level employees in an organization are polite and flattering to superiors but abusive to subordinates. The term is believed to have originated in the US, with the first documented use having occurred in 1993. A similar expression (lit. "lick up, kick down") was used by Swedish punk band Ebba Grön in one of their songs, on an album released in 1981. The concept can be applied to any social interaction where one person believes they have power over another person and believes that another person has power over them.Calum Paton The Policy of NHS Deficits and NHS Re-form in Health Policy and Politics 2007JJ Mearsheimer, D ShapleMCNAMARA'S WAR Bulletin of the Atomic Scientists, 00963402, Jul/Aug93, Vol.49, Issue 6 Examples of use Robert McNamara The ''Bulletin of the Atomic Scientists'' described Robert McNamara, an American business executive and the eighth United States Secretary of Defense, as a classic ...
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Kick The Cat
Kick the cat (or kick the dog) is a metaphor used to describe how a relatively high-ranking person in an organization or family displaces their frustrations by abusing a lower-ranking person, who may in turn take it out on their own subordinate. Origin of the idiom The term has been used in the United States at least since the 19th century. In current usage, the name envisions a scenario where an angry or frustrated employee comes home from work looking for some way to take out his anger, but the only thing present is the cat. He physically abuses it as a means of relieving his frustration, despite the cat playing no part in causing it. Workplace or family dynamics Kicking the cat is commonly used to describe the behaviour of staff abusing coworkers or subordinates as a mechanism to relieve stress. This behaviour can result in a chain reaction, where a higher-ranking member of the company abuses their subordinate, who takes it out on their own subordinate, and so on down the line ...
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Going Postal
''Going Postal'' is a fantasy novel by British writer Terry Pratchett, the 33rd book in his ''Discworld'' series, released in the United Kingdom on 25 September 2004. Unlike most of Pratchett's Discworld novels, ''Going Postal'' is divided into chapters, a feature previously seen only in Pratchett's children's books and the Science of Discworld series. These chapters begin with a synopsis of philosophical themes, in a similar manner to some Victorian novels and, notably, to Jules Verne stories. The title refers to both the contents of the novel, as well as to the term 'going postal'. The book was on the shortlist for both the Nebula and Locus Awards for Best (Fantasy) Novel. It would also have been shortlisted for the Hugo Award for Best Novel, except that Pratchett withdrew it, as he felt stress over the award would mar his enjoyment of the Worldcon. This was the first time Pratchett had been shortlisted for either award. Plot As with many of the Discworld novels, the story t ...
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Culture Of Fear
Culture of fear (or climate of fear) is the concept that people may incite fear in the general public to achieve political or workplace goals through emotional bias; it was developed as a sociological framework by Frank Furedi and has been more recently popularized by the American sociologist Barry Glassner. In politics Nazi leader Hermann Göring explains how people can be made fearful and to support a war they otherwise would oppose: In her book ''State and Opposition in Military Brazil'', Maria Helena Moreira Alves found a "culture of fear" was implemented as part of political repression since 1964. She used the term to describe methods implemented by the national security apparatus of Brazil in its effort to equate political participation with risk of arrest and torture. Cassação (English: cassation) is one such mechanism used to punish members of the military by legally declaring them dead. This enhanced the potential for political control through intensifying the ...
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Counterproductive Work Behavior
Counterproductive work behavior (CWB) is employee behavior that goes against the legitimate interests of an organization. These behaviors can harm organizations or people in organizations including employees and clients, customers, or patients. It has been proposed that a person-by-environment interaction can be utilized to explain a variety of counterproductive behaviors. For instance, an employee who is high on trait anger (tendency to experience anger) is more likely to respond to a stressful incident at work (e.g., being treated rudely by a supervisor) with CWB. Some researchers use the CWB term to subsume related constructs that are distinct: * Workplace deviance is behavior at work that violates norms for appropriate behavior. * Retaliation consists of harmful behaviors done by employees to get back at someone who has ...
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Bullying Culture
Bullying is the use of force, coercion, hurtful teasing or threat, to abuse, aggressively dominate or intimidate. The behavior is often repeated and habitual. One essential prerequisite is the perception (by the bully or by others) of an imbalance of physical or social power. This imbalance distinguishes bullying from conflict. Bullying is a subcategory of aggressive behavior characterized by hostile intent, imbalance of power and repetition over a period of time. Bullying is the activity of repeated, aggressive behavior intended to hurt another individual, physically, mentally or emotionally. Bullying can be done individually or by a group, called mobbing, in which the bully may have one or more followers who are willing to assist the primary bully or who reinforce the bully by providing positive feedback such as laughing. Bullying in school and the workplace is also referred to as "peer abuse". Robert W. Fuller has analyzed bullying in the context of rankism. The Swedish-N ...
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Brodie's Law (act)
Brodie's Law is an amendment to the Victorian Crimes Act 1958 which makes serious bullying an offence punishable by a maximum penalty of 10 years' imprisonment. The law is named after Brodie Panlock, a 19-year-old who took her own life after being bullied at work. Brodie Panlock's parents, Damien and Rae Panlock, successfully lobbied the Victorian Government to make the amendment. Brodie Panlock Brodie Rae Constance Panlock grew up in the outer eastern suburbs of Melbourne in the Australian state of Victoria with her parents and two older brothers. In early 2005, at age 18, Panlock started working at Cafe Vamp in Hawthorn, an inner suburb of Melbourne. In March 2006, shortly after her 19th birthday, Panlock moved to a small flat in Hawthorn to be closer to work. Cafe Vamp helped Panlock with references and lent her the bond money for the flat. She worked 12 hours a day, 6 days a week, and was described as a "loyal employee" and a "buoyant, chirpy, compassionate, patient, givi ...
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Abusive Supervision
Abusive supervision is most commonly studied in the context of the workplace, although it can arise in other areas such as in the household and at school. "Abusive supervision has been investigated as an antecedent to negative subordinate workplace outcome." "Workplace violence has combination of situational and personal factors". The study that was conducted looked at the link between abusive supervision and different workplace events. Researchers have previously argued that abusive supervision is a one-dimensional construct, however, recently it is found to be a four-dimensional construct. The study of Ghayas and Jabeen is a paramount study that suggests abusive supervision to be a four-dimensional construct where yelling, belittling behavior, scapegoating and credit stealing are described as the dimensions of abusive supervision. Researchers such as Tepper and Martinko had previously asserted that there was a need to study dimensions of abusive supervision. Workplace bullyin ...
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Abusive Power And Control
Abusive power and control (also controlling behavior and coercive control) is behavior used by an abusive person to gain and/or maintain control over another person. Abusers are commonly motivated by devaluation, personal gain, personal gratification, psychological projection, or the enjoyment of exercising power and control. The victims of this behavior are often subject to psychological, physical, mental, sexual, or financial abuse. Overview Manipulators and abusers may control their victims with a range of tactics, including, but not limited to, positive reinforcement (such as praise, superficial charm, flattery, ingratiation, love bombing), negative reinforcement (taking away aversive tasks or items), intermittent or partial reinforcement, psychological punishment (such as silent treatment, threats, intimidation, emotional blackmail, guilt trips) and traumatic tactics (such as verbal abuse or explosive anger). The vulnerabilities of the victim are exploited, with those ...
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