Session Replay
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Session Replay
Session replay is the ability to replay a visitor's journey on a web site or within a mobile application or web application. Replay can include the user's view (browser or screen output), user input (keyboard and mouse inputs), and logs of network events or console logs. Session replay is supposed to help improve customer experience and help identify obstacles in conversion processes on websites. However, it can also be used to study a website's usability, customer behavior, and the handling of customer service questions as the customer journey, with all interactions, can be replayed. Some organizations also use this capability to analyse fraudulent behavior on websites. Some solutions augment the session replay with advanced analytics that can identify segments of customers that are struggling to use the website. This allows for the replay capability to be used much more efficiently and reduces the need to replay other customer sessions unnecessarily. There are generally tw ...
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Web Site
A website (also written as a web site) is a collection of web pages and related content that is identified by a common domain name and published on at least one web server. Examples of notable websites are Google, Facebook, Amazon, and Wikipedia. All publicly accessible websites collectively constitute the World Wide Web. There are also private websites that can only be accessed on a private network, such as a company's internal website for its employees. Websites are typically dedicated to a particular topic or purpose, such as news, education, commerce, entertainment or social networking. Hyperlinking between web pages guides the navigation of the site, which often starts with a home page. Users can access websites on a range of devices, including desktops, laptops, tablets, and smartphones. The app used on these devices is called a Web browser. History The World Wide Web (WWW) was created in 1989 by the British CERN computer scientist Tim Berners-Lee. On 30 April ...
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Mouse Click
In programming and software design, an event is an action or occurrence recognized by software, often originating asynchronously from the external environment, that may be handled by the software. Computer events can be generated or triggered by the system, by the user, or in other ways. Typically, events are handled synchronously with the program flow; that is, the software may have one or more dedicated places where events are handled, frequently an event loop. A source of events includes the user, who may interact with the software through the computer's peripherals - for example, by typing on the keyboard. Another source is a hardware device such as a timer. Software can also trigger its own set of events into the event loop, e.g. to communicate the completion of a task. Software that changes its behavior in response to events is said to be event-driven, often with the goal of being interactive. Description Event driven systems are typically used when there is some a ...
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Sniffing Attack
Sniffing attack in context of network security, corresponds to theft or interception of data by capturing the network traffic using a packet sniffer (an application aimed at capturing network packets). When data is transmitted across networks, if the data packets are not encrypted, the data within the network packet can be read using a sniffer. Using a sniffer application, an attacker can analyze the network and gain information to eventually cause the network to crash or to become corrupted, or read the communications happening across the network. General Sniffing attacks can be compared to tapping of phone wires and get to know about the conversation, and for this reason, it is also referred as wiretapping applied to computer networks. Using sniffing tools, attackers can sniff sensitive information from a network, including Email traffic (SMTP, POP, IMAP traffic), Web traffic (HTTP), FTP traffic (Telnet authentication, FTP Passwords, SMB, NFS) and many more. The packe ...
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Replay Attack
A replay attack (also known as a repeat attack or playback attack) is a form of network attack in which valid data transmission is maliciously or fraudulently repeated or delayed. This is carried out either by the originator or by an adversary who intercepts the data and re-transmits it, possibly as part of a spoofing attack by IP packet substitution. This is one of the lower-tier versions of a man-in-the-middle attack. Replay attacks are usually passive in nature. Another way of describing such an attack is: "an attack on a security protocol using a replay of messages from a different context into the intended (or original and expected) context, thereby fooling the honest participant(s) into thinking they have successfully completed the protocol run." Example Suppose Alice wants to prove her identity to Bob. Bob requests her password as proof of identity, which Alice dutifully provides (possibly after some transformation like hashing, or even salting, the password); meanwhil ...
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Macro Recorder
A macro recorder is software that records macros for playback at a later time. The main advantage of using a macro recorder is that it allows a user to easily perform complex operations much faster and with less effort without requiring custom computer programming or scripting. Built-in macro recorders Most word processors, text editors, and other office programs have a built-in macro recorder to automate the user's actions. Standalone macro recorders Not all software comes with a built-in macro recorder. A standalone macro-recorder program allows a user to "record" mouse and keyboard functions for "playback" at a later time. This allows automating any activity in any software application: from copy-pasting spreadsheet data to operating system maintenance actions. Most macro recorders do not attempt to analyze or interpret what the user did when the macro was recorded. This can cause problems when trying to play back a macro if the user's desktop environment has changed. F ...
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Software As A Service
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software. SaaS is considered to be part of cloud computing, along with infrastructure as a service (IaaS), platform as a service (PaaS), desktop as a service (DaaS), managed software as a service (MSaaS), mobile backend as a service (MBaaS), data center as a service (DCaaS), integration platform as a service (iPaaS), and information technology management as a service (ITMaaS). SaaS apps are typically accessed by users of a web browser (a thin client). SaaS became a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CR ...
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Web Form
A webform, web form or HTML form on a web page allows a user to enter data that is sent to a server for processing. Forms can resemble paper or database forms because web users fill out the forms using checkboxes, radio buttons, or text fields. For example, forms can be used to enter shipping or credit card data to order a product, or can be used to retrieve search results from a search engine. Description Forms are enclosed in the HTML <form> element. This element specifies the communication endpoint the data entered into the form should be submitted to, and the method of submitting the data, GET or POST. Elements Forms can be made up of standard graphical user interface elements: * <text> — a simple text box that allows input of a single line of text. * <email> - a type of <text> that requires a partially validated email address * <number> - a type of <text> that requires a number * <password> — similar to <text>, i ...
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Ad Blocking
Ad blocking or ad filtering is a software capability for blocking or altering online advertising in a web browser, an application or a network. This may be done using browser extensions or other methods. Technologies and native countermeasures Online advertising exists in a variety of forms, including web banners, pictures, animations, embedded audio and video, text, or pop-up windows, and can even employ audio and video autoplay. Many browsers offer some ways to remove or alter advertisements: either by targeting technologies that are used to deliver ads (such as embedded content delivered through browser plug-ins or via HTML5), targeting URLs that are the source of ads, or targeting behaviors characteristic to ads (such as the use of HTML5 AutoPlay of both audio and video). Prevalence Use of mobile and desktop ad blocking software designed to remove traditional advertising grew by 41% worldwide and by 48% in the U.S. between Q2 2014 and Q2 2015. As of Q2 2015, 45 million ...
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Single-page Application
A single-page application (SPA) is a web application or website that interacts with the user by dynamically rewriting the current web page with new data from the web server, instead of the default method of a web browser loading entire new pages. The goal is faster transitions that make the website feel more like a native app. In a SPA, a page refresh never occurs; instead, all necessary HTML, JavaScript, and CSS code is either retrieved by the browser with a single page load,Flanagan, David,JavaScript - The Definitive Guide, 5th ed., ''O'Reilly, Sebastopol, CA, 2006'', p.497 or the appropriate resources are dynamically loaded and added to the page as necessary, usually in response to user actions. History The origins of the term ''single-page application'' are unclear, though the concept was discussed at least as early as 2003. Stuart Morris, a programming student at Cardiff University, Wales, wrote the Self-Contained website at slashdotslash.com with the same goals and function ...
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Document Object Model
The Document Object Model (DOM) is a cross-platform and language-independent interface that treats an XML or HTML document as a tree structure wherein each node is an object representing a part of the document. The DOM represents a document with a logical tree. Each branch of the tree ends in a node, and each node contains objects. DOM methods allow programmatic access to the tree; with them one can change the structure, style or content of a document. Nodes can have event handlers attached to them. Once an event is triggered, the event handlers get executed. The principal standardization of the DOM was handled by the World Wide Web Consortium (W3C), which last developed a recommendation in 2004. WHATWG took over the development of the standard, publishing it as a living document. The W3C now publishes stable snapshots of the WHATWG standard. In HTML DOM (Document Object Model), every element is a node: * A document is a document node. * All HTML elements are element nodes. * ...
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Web Beacon
A web beaconAlso called web bug, tracking bug, tag, web tag, page tag, tracking pixel, pixel tag, 1×1 GIF, or clear GIF. is a technique used on web pages and email to unobtrusively (usually invisibly) allow checking that a user has accessed some content. Web beacons are typically used by third parties to monitor the activity of users at a website for the purpose of web analytics or page tagging. They can also be used for email tracking. When implemented using JavaScript, they may be called JavaScript tags. Using such beacons, companies and organizations can track the online behaviour of web users. At first, the companies doing such tracking were mainly advertisers or web analytics companies; later social media sites also started to use such tracking techniques, for instance through the use of buttons that act as tracking beacons. In 2017, W3C published a candidate specification for an interface that web developers can use to create web beacons. Overview A web beacon is a ...
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Mobile Application
A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on desktop computers, and web applications which run in mobile web browsers rather than directly on the mobile device. Apps were originally intended for productivity assistance such as email, calendar, and contact databases, but the public demand for apps caused rapid expansion into other areas such as mobile games, factory automation, GPS and location-based services, order-tracking, and ticket purchases, so that there are now millions of apps available. Many apps require Internet access. Apps are generally downloaded from app stores, which are a type of digital distribution platforms. The term "app", short for " application", has since become very popular; in 2010, it was listed as "Word of the Year" by the American Dialect Society. Apps are ...
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