Service Assurance
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Service Assurance
Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience. The practice of service assurance enables CSPs to identify faults in the network and resolve these issues in a timely manner so as to minimize service downtime. The practice also includes policies and processes to proactively pinpoint, diagnose and resolve service quality degradations or device malfunctions before subscribers are impacted. Areas covered Service assurance encompasses the following: * Fault and event management * Performance management * Probe monitoring * Quality of service (QoS) management * Network and service testing * Network traffic management * Customer experience management * Service level agreement (SLA) monitoring * Trouble ticket management Adoption There are many drivers for service assurance adoptio ...
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Telecommunications
Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice, but with a similar scale of expediency; thus, slow systems (such as postal mail) are excluded from the field. The transmission media in telecommunication have evolved through numerous stages of technology, from beacons and other visual signals (such as smoke signals, semaphore telegraphs, signal flags, and optical heliographs), to electrical cable and electromagnetic radiation, including light. Such transmission paths are often divided into communication channels, which afford the advantages of multiplexing multiple concurrent communication sessions. ''Telecommunication'' is often used in its plural form. Other examples of pre-modern long-distance communication included audio messages, such as coded drumb ...
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MYCOM OSI
The is a line of personal computers developed for the Japanese market by NEC. The PC-8001 model was also sold in the United States and Canada as the PC-8001A. Original models of the NEC PC-8001B (or sometimes the NEC PC-8000) were also sold in some European countries like in the UK, France, Spain, Italy and the Netherlands and in Australia and New Zealand as well. PC-8001 The first member of the PC-8000 series, the PC-8001 was first introduced on May 9, 1979, and went on sale in September 1979 for ¥168,000. Its design combines the keyboard and the mainboard into a single unit. At a time when most microcomputers were sold as "semi-kits" requiring end user assembly, the fully assembled PC-8001 was a rarity in the market. Peripherals included a printer, a cassette tape storage unit, and a CRT interface. Although it is often believed to be the first domestically produced personal computer for the Japanese market, it was preceded by both the Hitachi and the Sharp . The PC-80 ...
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Hewlett-Packard
The Hewlett-Packard Company, commonly shortened to Hewlett-Packard ( ) or HP, was an American multinational information technology company headquartered in Palo Alto, California. HP developed and provided a wide variety of hardware components, as well as software and related services to consumers, small and medium-sized businesses ( SMBs), and large enterprises, including customers in the government, health, and education sectors. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and David Packard in 1939, and initially produced a line of electronic test and measurement equipment. The HP Garage at 367 Addison Avenue is now designated an official California Historical Landmark, and is marked with a plaque calling it the "Birthplace of 'Silicon Valley'". The company won its first big contract in 1938 to provide test and measurement instruments for Walt Disney's production of the animated film ''Fantasia'', which allowed Hewlett and Packard to formally esta ...
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Cisco
Cisco Systems, Inc., commonly known as Cisco, is an American-based multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products. Cisco specializes in specific tech markets, such as the Internet of Things (IoT), domain security, videoconferencing, and energy management with leading products including Webex, OpenDNS, Jabber, Duo Security, and Jasper. Cisco is one of the largest technology companies in the world ranking 74 on the Fortune 100 with over $51 billion in revenue and nearly 80,000 employees. Cisco Systems was founded in December 1984 by Leonard Bosack and Sandy Lerner, two Stanford University computer scientists who had been instrumental in connecting computers at Stanford. They pioneered the concept of a local area network (LAN) being used to connect distant compute ...
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Agilent
Agilent Technologies, Inc. is an American life sciences company that provides instruments, software, services, and consumables for the entire laboratory workflow. Its global headquarters is located in Santa Clara, California. Agilent was established in 1999 as a spin-off from Hewlett-Packard. The resulting IPO of Agilent stock was the largest in the history of Silicon Valley at the time. Agilent focuses its products and services on six markets: food, environmental and forensics, pharmaceutical, diagnostics, chemicals and advanced materials, and research. From 1999 to 2014, the company also produced test and measurement equipment for electronics; that division was spun off to form Keysight. Products and services Agilent serves analytical laboratories and the clinical and routine diagnostics markets with a full suite of technology platforms. These include: automation, bioreagents, FISH probes, gas and liquid chromatography, immunohistochemistry, informatics, mass spectrometry, ...
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Radcom Ltd
RADCOM is a provider of quality monitoring and service assurance software for telecommunications carriers, founded in 1991. RADCOM's U.S. headquarters is in Paramus, New Jersey and its international headquarters is in Tel Aviv, Israel. RADCOM is a member of the RAD Group of companies. The company is traded on the Nasdaq exchange. Products RADCOM provides service assurance and customer experience management for telecom operators and communications service providers. RADCOM provides software for telecommunications carriers to carry out customer experience monitoring and to manage their networks and services. RADCOM offers software for network function virtualization (NFV). In August 2020, RADCOM announced support for 5G networks. History RADCOM started as an internal project within the RAD Group in 1985 and incorporated in 1991. The company received initial funding from Star Venture, Evergreen and Pitango Venture Capital funds. In September 1997, the company had an initial ...
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Tektronix
Tektronix, Inc., historically widely known as Tek, is an American company best known for manufacturing test and measurement devices such as oscilloscopes, logic analyzers, and video and mobile test protocol equipment. Originally an independent company, it is now a subsidiary of Fortive, a spinoff from Danaher Corporation. Several charities are, or were, associated with Tektronix, including the Tektronix Foundation and the M.J. Murdock Charitable Trust in Vancouver, Washington. History 1946–1954 The company traces its roots to the electronics revolution that immediately followed World War II. It was founded in December 1945 as Tekrad. The name was similar to that of a California company, Techrad, so in 1946, the four partners, Howard Vollum, Jack Murdock and Miles Tippery, who had both served in the Coast Guard, and accountant Glenn McDowell, formed Tektronix, Inc. Each contributed an initial $2,600 for equal shares. Howard Vollum had graduated in 1936 from Reed Coll ...
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Telcordia
iconectiv is a supplier of network planning and network management services to telecommunications providers. Known as Bellcore after its establishment in the United States in 1983 as part of the break-up of the Bell System, the company's name changed to Telcordia Technologies after a change of ownership in 1996. The business was acquired by Ericsson in 2012, then restructured and rebranded as iconectiv in 2013. A major architect of the United States telecommunications system, the company pioneered many services, including caller ID, call waiting, mobile number portability and toll-free telephone number (800) service. It also pioneered the prepaid charging system and the Intelligent Network. Headquartered in Bridgewater, New Jersey (U.S.), iconectiv provides network and operations management, numbering, registry and fraud prevention services for the global telecommunications industry. It provides numbering services in more than a dozen countries, including serving as the Local ...
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CA Technologies
CA Technologies, formerly known as CA, Inc. and Computer Associates International, Inc., is an American multinational corporation headquartered in New York City. It is primarily known for its business-to-business (B2B) software with a product portfolio focused on Agile software development, DevOps, and computer security software spanning across a wide range of environments such as a mainframe, distributed computing, cloud computing, and mobile devices. The company markets nearly 200 software products. Some of the best-known are ACF2 (security), TopSecret (security), Datacom (database), Easytrieve (report generator), IDMS (database), InterTest (debugging), Librarian, Panvalet (source code library management), and TLMS (tape library management). Through 2018, CA Technologies maintained offices in more than 40 countries and employed approximately 11,300 people. CA holds more than 1,500 patents worldwide, and has more than 900 patent applications pending. It was headquartered on Lo ...
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JumpSoft
JumpSoft Inc is an American software company that provides application performance management (APM) software. JumpSoft is a committee member for several industry web services standards including web services interoperability and cloud application management for platforms. In 2012 JumpSoft co-proposed a new industry web services standard for managing cloud applications on PaaS environments called CAMP. Open Standards Development Cloud Application Management for Platforms (CAMP) CAMP is an open web services standard under development as an API for managing public and private cloud applications. In 2012 JumpSoft co-proposed CAMP through the Organization for the Advancement of Structured Information Standards (OASIS). CAMP leveraged similarities between commercial and open-source PaaS products to attempt a simple API that is language-, framework-, and platform-agnostic as an alternative to closed APIs from cloud services vendors. Using CAMP, companies can migrate their cloud applicati ...
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Empirix
Empirix Inc. is a privately held company which designs and manufactures service assurance testing and monitoring equipment for IP-based communications networks such as Voice-over-Internet-Protocol (VoIP), IP Multimedia Subsystem (IMS)-based, next generation network and 4G wireless networks. Empirix offers enterprise and carrier grade products as well as quality assurance products for network equipment manufacturers. Empirix is headquartered in Billerica, MA. On April 21st, 2021Empirix has been acquired by Infovista a Network automation softwareInfovista which is majority owned by Apax Partners, says the deal “brings together a team of over 1,000 professionals serving over 1,700 customers across more than 150 countries, including 23 of the top 30 CSPs globally.” Company history Empirix's Hammer test technology was originally developed at Hammer Technologies, Inc. Hammer Technologies was founded by Steve Gladstone and John Kuenzig in late 1991. Hammer was originally called Tra ...
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