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Quality Policy
In quality management system, a quality policy is a document developed by management to express the directive of the top management with respect to quality. Quality policy management is a strategic item. Section 5.2 of the ISO 9001:2015 standard requires a written, well-defined quality policy that is communicated and understood within an organization. Section 5.2 also sets out some of the requirements for quality policies.''ISO 9001:2000: a practical quality manual explained'' by Kevin R. Grimes 2002 page 23 See also * ISO 9000 * Quality circle A quality circle or quality control circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. It consists of minimum three and maximum twelve members in number. Normally ... * Total quality management References {{business-term-stub Quality management ...
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Quality Management System
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle. In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality are increasingly tied to these factors. ...
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Harold Kerzner
Harold Kerzner (born ca 1940) is an American engineer, management consultant, Emeritus Professor of Systems Management at Baldwin Wallace University, and Sr. Executive Director for Project Management at the International Institute for Learning, known for his work in the field of project management. Education Kerzner received an MS and PhD at the University of Illinois and an MBA at Utah State University. Career Kerzner started as an engineer at the Thiokol Corporation, where he worked in program management and project engineering. Later he started his academic career at the University of Illinois teaching engineering, and afterwards at Utah State University teaching business administration. In the early 1980s, he became Professor of Systems Management at Baldwin-Wallace College, now Baldwin Wallace University. In 1998, Kerzner received the Distinguished Service Award for his contributions to project management from the Utah State University, and the University of Illinois gr ...
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2015
File:2015 Events Collage new.png, From top left, clockwise: Civil service in remembrance of November 2015 Paris attacks; Germanwings Flight 9525 was purposely crashed into the French Alps; the rubble of residences in Kathmandu following the April 2015 Nepal earthquake; World Leaders pose for a picture during the 2015 Paris Agreement; an airstrike in Sana'a during the Saudi Arabian–led intervention in Yemen; Refugees of the Syrian civil war come ashore in Greece; FIFA president Sepp Blatter is forced to resign in disgrace in the wake of the 2015 FIFA corruption case; New Horizons makes a flyby and takes the first images of Pluto., 300x300px, thumb rect 0 0 200 200 November 2015 Paris attacks rect 200 0 400 200 Germanwings Flight 9525 rect 400 0 600 200 April 2015 Nepal earthquake rect 0 200 300 400 New Horizons rect 300 200 600 400 Paris Agreement rect 0 400 200 600 2015 FIFA corruption case rect 200 400 400 600 Refugees of the Syrian civil war rect 400 400 600 600 Saudi ...
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ISO 9000
The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 9000 deals with the fundamentals of QMS, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. ISO 9002 is a model for quality assurance in production and installation. ISO 9003 for quality assurance in final inspection and test. ISO 9004 gives guidance on achieving sustained organizational success. Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today. However, the ISO certification process has b ...
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Quality Circle
A quality circle or quality control circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. It consists of minimum three and maximum twelve members in number. Normally small in size, the group is usually led by a supervisor or manager and presents its solutions to management; where possible, workers implement the solutions themselves in order to improve the performance of the organization and motivate employees. Quality circles were at their most popular during the 1980s, but continue to exist in the form of Kaizen groups and similar worker participation schemes. Typical topics for the attention of quality circles are improving occupational safety and health, improving product design, and improvement in the workplace and manufacturing processes. The term ''quality circles'' was most accessibly defined by Professor Kaoru Ishikawa in his 1985 handbook, "What is Total Quality Control? The Japanese Way" an ...
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