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Mean Time To Recovery
Mean time to recovery (MTTR) is the average time that a device will take to recover from any failure. Examples of such devices range from self-resetting fuses (where the MTTR would be very short, probably seconds), to whole systems which have to be repaired or replaced. The MTTR would usually be part of a maintenance contract, where the user would pay more for a system MTTR of which was 24 hours, than for one of, say, 7 days. This does not mean the supplier is guaranteeing to have the system up and running again within 24 hours (or 7 days) of being notified of the failure. It does mean the average repair time will tend towards 24 hours (or 7 days). A more useful maintenance contract measure is the maximum time to recovery which can be easily measured and the supplier held accountably. Note that some suppliers will interpret MTTR to mean 'mean time to respond' and others will take it to mean 'mean time to replace/repair/recover/resolve'. The former indicates that the supplier wi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Arithmetic Mean
In mathematics and statistics, the arithmetic mean ( ), arithmetic average, or just the ''mean'' or ''average'' is the sum of a collection of numbers divided by the count of numbers in the collection. The collection is often a set of results from an experiment, an observational study, or a Survey (statistics), survey. The term "arithmetic mean" is preferred in some contexts in mathematics and statistics because it helps to distinguish it from other types of means, such as geometric mean, geometric and harmonic mean, harmonic. Arithmetic means are also frequently used in economics, anthropology, history, and almost every other academic field to some extent. For example, per capita income is the arithmetic average of the income of a nation's Human population, population. While the arithmetic mean is often used to report central tendency, central tendencies, it is not a robust statistic: it is greatly influenced by outliers (Value (mathematics), values much larger or smaller than ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Redundant Array Of Independent Disks
RAID (; redundant array of inexpensive disks or redundant array of independent disks) is a data storage virtualization technology that combines multiple physical data storage components into one or more logical units for the purposes of data redundancy, performance improvement, or both. This is in contrast to the previous concept of highly reliable mainframe disk drives known as ''single large expensive disk'' (''SLED''). Data is distributed across the drives in one of several ways, referred to as RAID levels, depending on the required level of redundancy and performance. The different schemes, or data distribution layouts, are named by the word "RAID" followed by a number, for example RAID 0 or RAID 1. Each scheme, or RAID level, provides a different balance among the key goals: reliability, availability, performance, and capacity. RAID levels greater than RAID 0 provide protection against unrecoverable sector read errors, as well as against failures of whole ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Mean Time To Repair
Mean time to repair (MTTR) is a basic measure of the maintainability of repairable items. It represents the average time required to repair a failed component or device. Expressed mathematically, it is the total corrective maintenance time for failures divided by the total number of corrective maintenance actions for failures during a given period of time. It generally does not include lead time for parts not readily available or other Administrative or Logistic Downtime (ALDT). In fault-tolerant design, MTTR is usually considered to also include the time the fault is latent (the time from when the failure occurs until it is detected). If a latent fault goes undetected until an independent failure occurs, the system may not be able to recover. MTTR is often part of a maintenance contract, where a system whose MTTR is 24 hours is generally more valuable than for one of 7 days if mean time between failures is equal, because its Operational Availability is higher. However, in t ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Mean Down Time
In organizational management, mean down time (MDT) is the average time that a system is non-operational. This includes all downtime associated with repair, corrective and preventive maintenance, self-imposed downtime, and any logistics or administrative delays. Description The inclusion of delay times distinguishes mean down time from mean time to repair (MTTR), which includes only downtime specifically attributable to repairs. Mean Down Time key factors: # SYSTEM FAILURE ## ''Identification & Recovery Time.'' First, the fact that the system is down must be identified, and maintainers notified & brought to action ## ''Fault detection and isolation.'' The problem must be identified and the faulty part identified. ## ''Parts Procurement.'' Replacement parts needed (if any) must be obtained ## ''System Repair.'' Faulty parts must be replaced or repaired. # SCHEDULED DOWNTIME ## ''Preventive Maintenance.'' Preventive maintenance checks are often intrusive and require the system ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Service-level Agreement
A service-level agreement (SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. The most common component of an SLA is that the services should be provided to the customer as agreed upon in the contract. As an example, Internet service providers and telcos will commonly include service level agreements within the terms of their contracts with customers to define the level(s) of service being sold in plain language terms. In this case, the SLA will typically have a technical definition of '' mean time between failures'' (MTBF), '' mean time to repair'' or '' mean time to recovery'' (MTTR); identifying which party is responsible for reporting faults or paying fees; responsibility for various data rates; throughput; jitter; or similar measurable details. Overview A service-level agreement is an agreement between two or ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Disaster Recovery
IT disaster recovery (also, simply disaster recovery (DR)) is the process of maintaining or reestablishing vital infrastructure and systems following a natural or human-induced disaster, such as a storm or battle. DR employs policies, tools, and procedures with a focus on IT systems supporting critical business functions. This involves keeping all essential aspects of a business functioning despite significant disruptive events; it can therefore be considered a subset of business continuity (BC). DR assumes that the primary site is not immediately recoverable and restores data and services to a secondary site. IT service continuity IT service continuity (ITSC) is a subset of BCP, which relies on the metrics (frequently used as key risk indicators) of recovery point/time objectives. It encompasses IT disaster recovery planning and the wider IT resilience planning. It also incorporates IT infrastructure and services related to communications, such as telephony and data comm ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Failure
Failure is the social concept of not meeting a desirable or intended objective, and is usually viewed as the opposite of success. The criteria for failure depends on context, and may be relative to a particular observer or belief system. One person might consider a failure what another person considers a success, particularly in cases of direct competition or a zero-sum game. Similarly, the degree of success or failure in a situation may be differently viewed by distinct observers or participants, such that a situation that one considers to be a failure, another might consider to be a success, a qualified success or a neutral situation. It may also be difficult or impossible to ascertain whether a situation meets criteria for failure or success due to ambiguous or ill-defined definition of those criteria. Finding useful and effective criteria or heuristics to judge the success or failure of a situation may itself be a significant task. Sociology Cultural historian Scot ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Reliability Engineering
Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, OR will operate in a defined environment without failure. Reliability is closely related to availability, which is typically described as the ability of a component or system to function at a specified moment or interval of time. The ''reliability function'' is theoretically defined as the probability of success. In practice, it is calculated using different techniques, and its value ranges between 0 and 1, where 0 indicates no probability of success while 1 indicates definite success. This probability is estimated from detailed (physics of failure) analysis, previous data sets, or through reliability testing and reliability modeling. Availability, testability, maintainability, and maintenance ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Free On-line Dictionary Of Computing
The Free On-line Dictionary of Computing (FOLDOC) is an online, searchable, encyclopedic dictionary of computing subjects. History FOLDOC was founded in 1985 by Denis Howe and was hosted by Imperial College London. In May 2015, the site was updated to state that it was "no longer supported by Imperial College Department of Computing". Howe has served as the editor-in-chief since the dictionary's inception, with visitors to the website able to make suggestions for additions or corrections to articles. Open sourcing The dictionary incorporates the text of other free resources, such as the Jargon File, as well as covering many other computing-related topics. Due to its availability under the GNU Free Documentation License, a copyleft license, it has in turn been incorporated in whole or part into other free content projects, such as Wikipedia. Recognition * This site's brief 2001 review by a Ziff Davis Ziff Davis, Inc. is an American digital media and internet company. F ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
