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Heuristic Evaluation
A heuristic evaluation is a usability inspection method for computer software that helps to identify usability problems in the user interface design. It specifically involves evaluators examining the interface and judging its compliance with recognized usability principles (the "heuristics"). These evaluation methods are now widely taught and practiced in the new media sector, where user interfaces are often designed in a short space of time on a budget that may restrict the amount of money available to provide for other types of interface testing. Introduction The main goal of heuristic evaluations is to identify any problems associated with the design of user interfaces. Usability consultants Rolf Molich and Jakob Nielsen developed this method on the basis of several years of experience in teaching and consulting about usability engineering. Heuristic evaluations are one of the most informal methodsNielsen, J., and Molich, R. (1990). Heuristic evaluation of user interface ...
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Usability Inspection
Usability inspection is the name for a set of methods where an evaluator inspects a user interface. This is in contrast to usability testing where the usability of the interface is evaluated by testing it on real users. Usability inspections can generally be used early in the development process by evaluating prototypes or specifications A specification often refers to a set of documented requirements to be satisfied by a material, design, product, or service. A specification is often a type of technical standard. There are different types of technical or engineering specificati ... for the system that can't be tested on users. Usability inspection methods are generally considered to be less costly to implement than testing on users. Usability inspection methods include: * Cognitive walkthrough (task-specific) * Pluralistic walkthrough * Heuristic evaluation (general), or (domain or culture-specific) * Action Analysis * Guideline scoring or testing See also * Heuristic ...
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Bias
Bias is a disproportionate weight ''in favor of'' or ''against'' an idea or thing, usually in a way that is inaccurate, closed-minded, prejudicial, or unfair. Biases can be innate or learned. People may develop biases for or against an individual, a group, or a belief. In science and engineering, a bias is a systematic error. Statistical bias results from an unfair sampling of a population, or from an estimation process that does not give accurate results on average. Etymology The word appears to derive from Old Provençal into Old French ''biais'', "sideways, askance, against the grain". Whence comes French ''biais'', "a slant, a slope, an oblique". It seems to have entered English via the game of bowls">English (language)">English via the game of bowls, where it referred to balls made with a greater weight on one side. Which expanded to the figurative use, "a one-sided tendency of the mind", and, at first especially in law, "undue propensity or prejudice". or ballast, ...
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Cognitive Bias
A cognitive bias is a systematic pattern of deviation from norm (philosophy), norm or rationality in judgment. Individuals create their own "subjective reality" from their perception of the input. An individual's construction of reality, not the Objectivity (philosophy), objective input, may dictate their behavior in the world. Thus, cognitive biases may sometimes lead to perceptual distortion, inaccurate judgment, illogical interpretation, and irrationality. While cognitive biases may initially appear to be negative, some are adaptive. They may lead to more effective actions in a given context. Furthermore, allowing cognitive biases enables faster decisions which can be desirable when timeliness is more valuable than accuracy, as illustrated in Heuristic (psychology), heuristics. Other cognitive biases are a "by-product" of human processing limitations, resulting from a lack of appropriate mental mechanisms (bounded rationality), the impact of an individual's constitution and bi ...
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Progressive Disclosure
Progressive disclosure is an interaction design pattern used to make applications easier to learn and less error-prone. It does so by deferring some advanced or rarely-used features to a secondary screen and designing workflows where information is revealed when it becomes relevant to the current task. A classic example of this pattern is the print dialog in macOS macOS, previously OS X and originally Mac OS X, is a Unix, Unix-based operating system developed and marketed by Apple Inc., Apple since 2001. It is the current operating system for Apple's Mac (computer), Mac computers. With .... While printing a page, the print dialog shows only a small subset of choices. If the user wants more advanced options, they can click the "Show Details" button to reveal these features in a secondary screen. In the physical world, progressive disclosure is used by modern theme park designers. Long waiting lines for rides can scare away visitors, so only a small segment o ...
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Usability Inspection
Usability inspection is the name for a set of methods where an evaluator inspects a user interface. This is in contrast to usability testing where the usability of the interface is evaluated by testing it on real users. Usability inspections can generally be used early in the development process by evaluating prototypes or specifications A specification often refers to a set of documented requirements to be satisfied by a material, design, product, or service. A specification is often a type of technical standard. There are different types of technical or engineering specificati ... for the system that can't be tested on users. Usability inspection methods are generally considered to be less costly to implement than testing on users. Usability inspection methods include: * Cognitive walkthrough (task-specific) * Pluralistic walkthrough * Heuristic evaluation (general), or (domain or culture-specific) * Action Analysis * Guideline scoring or testing See also * Heuristic ...
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Modality (human–computer Interaction)
In the context of human–computer interaction, a modality is the classification of a single independent channel of input/output between a computer and a human. Such channels may differ based on sensory nature (e.g., visual vs. auditory), or other significant differences in processing (e.g., text vs. image). A system is designated unimodal if it has only one modality implemented, and multimodal if it has more than one. When multiple modalities are available for some tasks or aspects of a task, the system is said to have overlapping modalities. If multiple modalities are available for a task, the system is said to have redundant modalities. Multiple modalities can be used in combination to provide complementary methods that may be redundant but convey information more effectively. Modalities can be generally defined in two forms: computer-human and human-computer modalities. Computer–human modalities Computers utilize a wide range of technologies to communicate and send informati ...
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Susan Weinschenk
Susan Weinschenk (born December 24, 1953) is an American behavioral psychologist who has been working in the field of design and user experience since 1985. She has published five books on user experience in computer systems A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ... and has spoken at many conferences She also is the founder of the Weinschenk Institute. Bibliography * Weinschenk, Susan. ''How To Get People To Do Stuff'' Berkeley, CA: New Riders, 2013. London : Pearson Education * Weinschenk, Susan. ''100 Things Every Designer Needs To Know About People'' Berkeley, CA: New Riders, 2011. London : Pearson Education * Weinschenk, Susan. ''Neuro Web Design: What Makes Them Click?'' Berkeley, CA: New Riders, 2009. * Weinschenk, Susan, and Dean T. Barker. ''Designing Effective ...
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Ben Shneiderman
Ben Shneiderman (born August 21, 1947) is an American computer scientist, a Distinguished University Professor in the University of Maryland Department of Computer Science, which is part of the University of Maryland College of Computer, Mathematical, and Natural Sciences at the University of Maryland, College Park, and the founding director (1983-2000) of the University of Maryland Human-Computer Interaction Lab. He conducted fundamental research in the field of human–computer interaction, developing new ideas, methods, and tools such as the direct manipulation interface, and his eight rules of design. Early life and education Born in New York, Shneiderman, attended the Bronx High School of Science, and received a BS in Mathematics and Physics from the City College of New York in 1968. He then went on to study at the State University of New York at Stony Brook, where he received an MS in Computer Science in 1972 and graduated with a PhD in 1973. Career Shneiderman star ...
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Progressive Disclosure
Progressive disclosure is an interaction design pattern used to make applications easier to learn and less error-prone. It does so by deferring some advanced or rarely-used features to a secondary screen and designing workflows where information is revealed when it becomes relevant to the current task. A classic example of this pattern is the print dialog in macOS macOS, previously OS X and originally Mac OS X, is a Unix, Unix-based operating system developed and marketed by Apple Inc., Apple since 2001. It is the current operating system for Apple's Mac (computer), Mac computers. With .... While printing a page, the print dialog shows only a small subset of choices. If the user wants more advanced options, they can click the "Show Details" button to reveal these features in a secondary screen. In the physical world, progressive disclosure is used by modern theme park designers. Long waiting lines for rides can scare away visitors, so only a small segment o ...
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Rolf Molich
Rolf is a male given name and a surname. It originates in the Germanic name ''Hrolf'', itself a contraction of ''Hrodwulf'' ( Rudolf), a conjunction of the stem words ''hrod'' ("renown") + ''wulf'' ("wolf"). The Old Norse cognate is ''Hrólfr''. An alternative but less common variation of ''Rolf'' in Norway is ''Rolv''. The oldest evidence of the use of the name Rolf in Sweden is an inscription from the 11th century on a runestone in Forsheda, Småland. The name also appears twice in the Orkneyinga sagas, where a scion of the jarls of Orkney, Gånge-Rolf, is said to be identical to the Viking Rollo who captured Normandy in 911. This Saga of the Norse begins with the abduction of Gói daughter by a certain Hrolf of Berg, (the Mountain). She is the daughter of Thorri, a Jotun of Gandvik, and sister of Gór and Nór. The latter is regarded as a first king and eponymous anchestor of Nórway. After a fierce duell (Holmgang) where none is able to overcome the other, Hrolf and Nór becom ...
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Confirmation Bias
Confirmation bias (also confirmatory bias, myside bias, or congeniality bias) is the tendency to search for, interpret, favor and recall information in a way that confirms or supports one's prior beliefs or Value (ethics and social sciences), values. People display this bias when they select information that supports their views, ignoring contrary information or when they interpret ambiguous evidence as supporting their existing attitudes. The effect is strongest for desired outcomes, for emotionally charged issues and for deeply entrenched beliefs. Biased search for information, biased interpretation of this information and biased memory recall, have been invoked to explain four specific effects: # ''attitude polarization'' (when a disagreement becomes more extreme even though the different parties are exposed to the same evidence) # ''belief perseverance'' (when beliefs persist after the evidence for them is shown to be false) # the ''irrational primacy effect'' (a greater relia ...
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Software Performance Testing
In software quality assurance, performance testing is in general a testing practice performed to determine how a system performs in terms of responsiveness and stability under a particular workload. It can also serve to investigate, measure, validate or verify other quality attributes of the system, such as scalability, reliability and resource usage. Performance testing, a subset of performance engineering, is a computer science practice which strives to build performance standards into the implementation, design and architecture of a system. Testing types Load testing Software load testing, Load testing is the simplest form of performance testing. A load test is usually conducted to understand the behavior of the system under a specific expected load. This load can be the expected concurrent number of users on the application software, application performing a specific number of Transaction processing, transactions within the set duration. This test will give out the respo ...
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