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Business Transaction Management
Business transaction management (BTM), also known as business transaction monitoring, application transaction profiling or user defined transaction profiling, is the practice of managing information technology (IT) from a business transaction perspective. It provides a tool for tracking the flow of transactions across IT infrastructure, in addition to detection, alerting, and correction of unexpected changes in business or technical conditions. BTM provides visibility into the flow of transactions across infrastructure tiers, including a dynamic mapping of the application topology. Using BTM, application support teams are able to search for transactions based on message context and content – for instance, time of arrival or message type – providing a way to isolate causes for common issues such as application exceptions, stalled transactions, and lower-level issues such as incorrect data values. The ultimate goal of BTM is to improve service quality for users conducting busin ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of Data (computing), data . and information. IT forms part of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a Computer, computer system — including all Computer hardware, hardware, software, and peripheral equipment — operated by a limited group of IT users. Although humans have been storing, retrieving, manipulating, and communicating information since the earliest writing systems were developed, the term ''information technology'' in its modern sense first appeared in a 1958 article published in the ''Harvard Business Review''; authors Harold Leavitt, Harold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)." Their ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
IT Infrastructure
Information technology infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also various software and network components. According to the ITIL Foundation Course Glossary, IT Infrastructure can also be termed as “All of the hardware, software, networks, facilities, etc., that are required to develop, test, deliver, monitor, control or support IT services. The term IT infrastructure includes all of the Information Technology but not the associated People, Processes and documentation.” Overview In IT Infrastructure, the above technological components contribute to and drive business functions. Leaders and managers within the IT field are responsible for ensuring that both the physical hardware and software networks and resources are working optimally. IT infrastructure can be looked at as the foundation of an organizati ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Multitier Architecture
In software engineering, multitier architecture (often referred to as ''n''-tier architecture) is a client–server architecture in which presentation, application processing and data management functions are physically separated. The most widespread use of multitier architecture is the three-tier architecture. ''N''-tier application architecture provides a model by which developers can create flexible and reusable applications. By segregating an application into tiers, developers acquire the option of modifying or adding a specific tier, instead of reworking the entire application. A three-tier architecture is typically composed of a ''presentation'' tier, a ''logic'' tier, and a ''data'' tier. While the concepts of layer and tier are often used interchangeably, one fairly common point of view is that there is indeed a difference. This view holds that a ''layer'' is a logical structuring mechanism for the conceptual elements that make up the software solution, while a ''tier'' ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Service-oriented Architecture
In software engineering, service-oriented architecture (SOA) is an architectural style that focuses on discrete services instead of a monolithic design. By consequence, it is also applied in the field of software design where services are provided to the other components by application components, through a communication protocol over a network. A service is a discrete unit of functionality that can be accessed remotely and acted upon and updated independently, such as retrieving a credit card statement online. SOA is also intended to be independent of vendors, products and technologies. Service orientation is a way of thinking in terms of services and service-based development and the outcomes of services. A service has four properties according to one of many definitions of SOA: # It logically represents a repeatable business activity with a specified outcome. # It is self-contained. # It is a black box for its consumers, meaning the consumer does not have to be aware of the s ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Service Level Agreement
A service-level agreement (SLA) is a commitment between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. The most common component of an SLA is that the services should be provided to the customer as agreed upon in the contract. As an example, Internet service providers and telcos will commonly include service level agreements within the terms of their contracts with customers to define the level(s) of service being sold in plain language terms. In this case, the SLA will typically have a technical definition of ''mean time between failures'' (MTBF), ''mean time to repair'' or '' mean time to recovery'' (MTTR); identifying which party is responsible for reporting faults or paying fees; responsibility for various data rates; throughput; jitter; or similar measurable details. Overview A service-level agreement is an agreement between two or m ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Application Performance Management
In the fields of information technology and systems management, application performance management (APM) is the monitoring and management of the performance and availability of software applications. APM strives to detect and diagnose complex application performance problems to maintain an expected level of service. APM is "the translation of IT metrics into business meaning ( .e.value)." Measuring application performance Two sets of performance metrics are closely monitored. The first set of performance metrics defines the performance experienced by end-users of the application. One example of performance is average response times under peak load. The components of the set include load and response times: :* The load is the volume of transactions processed by the application, e.g., transactions per second, requests per second, pages per second. Without being loaded by computer-based demands (e.g. searches, calculations, transmissions), most applications are fast enough, whi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
System Administration
A system administrator, or sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet the needs of the users, without exceeding a set budget when doing so. To meet these needs, a system administrator may acquire, install, or upgrade computer components and software; provide routine automation; maintain security policies; troubleshoot; train or supervise staff; or offer technical support for projects. Related fields Many organizations staff offer jobs related to system administration. In a larger company, these may all be separate positions within a computer support or Information Services (IS) department. In a smaller group they may be shared by a few sysadmins, or even a single person. * A database administrator (DBA) main ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
