Business Communication
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Business Communication
Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats. The way that people communicate and operate within a business is very vital to how successful the company will be in the business world. Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer. This internal and external communication can happen through verbal or non-verbal communication methods. Often these internal and external forms of communication come with barriers, which can prevent the receiver from understanding the information sent by the sender. Overview/History The word communication has been derived from the Latin word communis which implies common. Thus comm ...
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Communication
Communication (from la, communicare, meaning "to share" or "to be in relation with") is usually defined as the transmission of information. The term may also refer to the message communicated through such transmissions or the field of inquiry studying them. There are many disagreements about its precise definition. John Peters argues that the difficulty of defining communication emerges from the fact that communication is both a universal phenomenon and a specific discipline of institutional academic study. One definitional strategy involves limiting what can be included in the category of communication (for example, requiring a "conscious intent" to persuade). By this logic, one possible definition of communication is the act of developing meaning among entities or groups through the use of sufficiently mutually understood signs, symbols, and semiotic conventions. An important distinction is between verbal communication, which happens through the use of a language, and ...
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Interpersonal Communication
Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals. Interpersonal communication research addresses at least six categories of inquiry: 1) how humans adjust and adapt their verbal communication and nonverbal communication during face-to-face communication; 2) how messages are produced; 3) how uncertainty influences behavior and information-management strategies; 4) deceptive communication; 5) relational dialectics; and 6) social interactions that are mediated by technology. A large number of scholars have described their work as research into interpersonal communication. There is considerable variety in how this area of study is conceptually and operationally defined.Knapp & Daly, 2011) Researchers in interpersonal communication come from many different research paradigms and theoretical tra ...
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Internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a ''internetworking, network of networks'' that consists of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and optical networking technologies. The Internet carries a vast range of information resources and services, such as the inter-linked hypertext documents and Web application, applications of the World Wide Web (WWW), email, electronic mail, internet telephony, telephony, and file sharing. The origins of the Internet date back to the development of packet switching and research commissioned by the United States Department of Defense in the 1960s to enable time-sharing of computers. The primary precursor network, the ARPANET, initially served as a backbone for interconnection of regional academic and mi ...
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Nonverbal Communication
Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and body language. It includes the use of social cues, kinesics, distance (proxemics) and physical environments/appearance, of voice ( paralanguage) and of touch ( haptics). A signal has three different parts to it, including the basic signal, what the signal is trying to convey, and how it is interpreted. These signals that are transmitted to the receiver depend highly on the knowledge and empathy that this individual has. It can also include the use of time ( chronemics) and eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate (oculesics). The study of nonverbal communication started in 1872 with the publication of '' The Expression of the Emotions in Man and Animals'' by Charles Darwin. Darwin began to study nonverbal comm ...
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Verbal Communication
Linguistics is the scientific study of human language. It is called a scientific study because it entails a comprehensive, systematic, objective, and precise analysis of all aspects of language, particularly its nature and structure. Linguistics is concerned with both the cognitive and social aspects of language. It is considered a scientific field as well as an academic discipline; it has been classified as a social science, natural science, cognitive science,Thagard, PaulCognitive Science, The Stanford Encyclopedia of Philosophy (Fall 2008 Edition), Edward N. Zalta (ed.). or part of the humanities. Traditional areas of linguistic analysis correspond to phenomena found in human linguistic systems, such as syntax (rules governing the structure of sentences); semantics (meaning); morphology (structure of words); phonetics (speech sounds and equivalent gestures in sign languages); phonology (the abstract sound system of a particular language); and pragmatics (how social co ...
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Direct-to-consumer
Direct-to-consumer (DTC) or business-to-consumer (B2C) is the business model of selling products directly to customers and thereby bypassing any third-party retailers, wholesalers, or any other middlemen. Direct-to-consumer sales are usually transacted online, but direct-to-consumer brands may also operate physical retail spaces as a complement to their main e-commerce platform in a clicks-and-mortar business model. History Direct-to-consumer became immensely popular during the dot-com bubble of the late 1990s when it was mainly used to refer to online retailers who sold products and services to consumers through the Internet.Business-to-Consumer (Direct-to-consumer)
May 20, 2019
This business model originated before modern

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Suggestion Box
The suggestion box is used for collecting slips of paper with input from customers and patrons of a particular organization. Suggestion boxes may also exist internally, within an organization, such as means for garnering employee opinion. History Daniel W. Voorhees, a U.S Senator from Indiana first introduced the suggestion box in 1890. Voorhees referred to this box as "The Petition Box". Just like the suggestion box this provided a space for American's to offer their feedback. The photo on the left depicts the suggestion box used during World War II in the 1940s. The federal government encouraged factory workers to leave suggestions on how to increase efficiency and productivity. Throughout the years variations of this method included paper feedback forms which can be sent via postal mail, such as the "We value your input" or "How was the service today?" cards found in some restaurants; solicitations to provide comments over the telephone, such as a voluntary survey at the end o ...
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Upward Communication
Upward Communication is the process of information flowing from the lower levels of a hierarchy to the upper levels. This type of communication is becoming more popular in organizations as traditional forms of communication are becoming less popular. The more traditional organization types such as a hierarchy, places people into separate ranks. Upward communication helps employees to express their requirements, ideas, and feelings. For the top management, upward communication is an important source of informations for business decisions. It helps in alerting top management about the requirement of changes in an organisations. Upward contribution is the core contributor of business process reengineering in many organisations. Upward communication is widely used as part of whistleblowing policy in many large organisations. Under whistle blowing policy, each employee is permitted to directly communicate with top management about matters requiring examination on vigilance angle. He ...
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Micromanagement
In business management, micromanagement is a management style whereby a manager closely observes, controls, and/or reminds the work of their subordinates or employees. Micromanagement is generally considered to have a negative connotation, mainly because it shows a lack of freedom and trust in the workplace.Chambers, Harry (2004)''My Way or the Highway'' Berrett Koehler Publishers, San Francisco. Retrieved on 20 June 2008. Definition Merriam-Webster's Online Dictionary defines micromanagement as "manage entespecially with excessive control or attention on details". Dictionary.com defines micromanagement as "manage entor control with excessive attention to minor details". The online dictionary ''Encarta'' defined micromanagement as "atten ionto small details in management: control fa person or a situation by paying extreme attention to small details". Often, this excessive obsession with the most minute of details causes a direct management failure in the ability to focus on ...
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Memorandum
A memorandum ( : memoranda; abbr: memo; from the Latin ''memorandum'', "(that) which is to be remembered") is a written message that is typically used in a professional setting. Commonly abbreviated "memo," these messages are usually brief and are designed to be easily and quickly understood. Memos can thus communicate important information efficiently in order to make dynamic and effective changes. In law, a memorandum is a record of the terms of a transaction or contract, such as a policy memo, memorandum of understanding, memorandum of agreement, or memorandum of association. In business, a memo is typically used by firms for internal communication, while letters are typically for external communication. Other memorandum formats include briefing notes, reports, letters, and binders. They may be considered grey literature. Memorandum formatting may vary by office or institution. For example, if the intended recipient is a cabinet minister or a senior executive, the f ...
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Workplace Communication
Workplace communication is the process of exchanging information and ideas, both verbally and non-verbally between one person or group and another person or group within an organization. It includes e-mails, videoconferencing, text messages, notes, calls, etc. Effective communication is critical in getting the job done, as well as building a sense of trust and increasing productivity. Workers may have different cultures and backgrounds, and may expect different ways of working and understanding how things should be done within an organization's workplace culture. To strengthen employee cooperation and avoid missed deadlines or activity that could affect the company negatively, effective communication is crucial. Ineffective communication leads to communication gaps, which causes confusion, wastes time, and reduces productivity. Managers and lower-level employees must be able to interact clearly and effectively with each other through verbal communication and non-verbal communicati ...
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Staff Meeting (3)
Staff may refer to: Pole * Staff, a weapon used in stick-fighting ** Quarterstaff, a European pole weapon * Staff of office, a pole that indicates a position * Staff (railway signalling), a token authorizing a locomotive driver to use a particular stretch of single track * Level staff, also called levelling rod, a graduated rod for comparing heights * Fire staff, a staff of wood or metal and Kevlar, used for fire dancing and performance * Flagstaff, on which a flag is flown * Scout staff, a tall pole traditionally used by Boy Scouts, which has a number of uses in an emergency * Pilgrim's staff, a walking stick used by pilgrims during their pilgrimages Military * Staff (military), the organ of military command and planning * , a United States Navy minesweeper * Smart Target-Activated Fire and Forget (XM943 STAFF), an American-made experimental 120mm tank gun shell People * Staff (name), a list of people with either the surname or nickname Other uses * People in employment w ...
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