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Yesware
Yesware is a sales productivity platform designed as an ease-of-use assistant for businesses. The company was founded by Matthew Bellows, Rajat Bhargava, and Cashman Andrus. The company has over 800,000 users, including companies like Acquia, Groupon, Zendesk and Square. Company history Yesware was founded in 2010 by Matthew Bellows, Rajat Bhargava and Cashman Andrus. Bellows was a salesman by trade, and thought that the solutions at the time were tedious and inefficient in sales, and that the process of copying information into customer relationship management (CRM) systems was tedious and often poorly done. Because of these ideas, Yesware was created in an effort to assist salespeople with common sales tasks, and to extract relevant information for reporting purposes. In September 2011, Yesware released its beta version and raised a seed round of $1 million led by Google Ventures and the Foundry Group. Two months after launch, in November 2011, the company had 2,000 registe ...
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Plug-in (computing)
In computing, a plug-in (or plugin, add-in, addin, add-on, or addon) is a software component that adds a specific feature to an existing computer program. When a program supports plug-ins, it enables customization. A theme or skin is a preset package containing additional or changed graphical appearance details, achieved by the use of a graphical user interface (GUI) that can be applied to specific software and websites to suit the purpose, topic, or tastes of different users to customize the look and feel of a piece of computer software or an operating system front-end GUI (and window managers). Purpose and examples Applications may support plug-ins to: * enable third-party developers to extend an application * support easily adding new features * reduce the size of an application by not loading unused features * separate source code from an application because of incompatible software licenses. Types of applications and why they use plug-ins: * Digital audio workstation ...
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Acquia
Acquia is a software-as-a-service company co-founded by Dries Buytaert and Jay Batson to provide enterprise products, services, and technical support for the open-source web content management platform Drupal. Overview The company is venture capital backed, having received $173.5 million in eight rounds. The most recent Series G round of funding raised $55 million in September 2015, led by Centerview Capital. Other investors include Amazon, New Enterprise Associates, Investor Grown Capital, and North Bridge Venture Partners. In February 2015 Acquia announced it had surpassed $100 million in revenue for 2014, up 46 percent from 2013. In 2013, Acquia was named the Fastest Growing Private Technology Company in North America by Deloitte and remained in the Deloitte's Fastest 500 the next year. On August 21, 2012, Acquia was named #8 on the Inc. 500 list for 2012, the #1 software company and #8 company in Boston. On August 22, 2013, Inc. (magazine) 500 fastest growing private compan ...
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Groupon
Groupon is an American global e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods and services in 13 countries. Based in Chicago, Groupon was launched there in November 2008, launching soon after in Boston, New York City and Toronto. By October 2010, Groupon was available in 150 cities in North America and 100 cities in Europe, Asia and South America, and had 35 million registered users. By the end of March 2015, Groupon served more than 500 cities worldwide, nearly 48.1 million active customers and featured more than 425,000 active deals globally in 48 countries."Groupon Q1 2015 Public Fact Sheet." Groupon. Retrieved June 1, 2015. http://investor.groupon.com/index.cfm . The idea for Groupon was created by former CEO and Pittsburgh native Andrew Mason. The idea gained the attention of his former employer, Eric Lefkofsky, who provided $1 million in seed money to develop the idea. In April 2010, the company was valued at $1.35 bi ...
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Zendesk
Zendesk is an American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014. On November 22, 2022, Zendesk announced that it had been acquired by a group of investors led by Hellman & Friedman and Permira for approximately $10.2 billion. History Origins and funding Zendesk was founded in Copenhagen, Denmark in 2007 by three friends: Morten Primdahl, Alexander Aghassipour, and Mikkel Svane. The founders started developing the Zendesk software in Svane's loft. Initially, Zendesk was funded by the cofounders with each doing consulting jobs to support their families. Within a couple months of the Zendesk software-as-a-service product being released in the fall of 2007, it had about 1,000 trial customers. Initially, interes ...
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Square (financial Services Company)
Block, Inc. (formerly Square, Inc.) is an American multinational technology conglomerate founded in 2009 by Jack Dorsey and Jim McKelvey and launched its first platform in 2010. It has been traded as a public company on the New York Stock Exchange since November 2015 with the ticker symbol SQ. From its founding to December 10, 2021, the company was named Square, Inc. The company's namesake product for small businesses is still titled "Square". Square is a payments platform aimed at small and medium businesses that allows them to accept credit card payments and use smartphone or tablet computers as payment registers for a point-of-sale system. Block has a number of other businesses. Cash App is a mobile app that allows monetary transfers both among users and between users and businesses. Afterpay is a buy-now-pay-later service. Weebly is a web hosting service. Tidal is a subscription-based music, podcast and video streaming service that offers audio and music videos. History ...
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Customer Relationship Management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviors, from the perspective of the company. According to Gartner, the global CRM market ...
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Beta Version
A software release life cycle is the sum of the stages of development and maturity for a piece of computer software ranging from its initial development to its eventual release, and including updated versions of the released version to help improve the software or fix software bugs still present in the software. There are several models for such a life cycle. A common method is that suggested by Microsoft, which divides software development into five phases: Pre-alpha, Alpha, Beta, Release candidate, and Stable. Pre-alpha refers to all activities performed during the software project before formal testing. The alpha phase generally begins when the software is feature complete but likely to contain several known or unknown bugs. The beta phase generally begins when the software is deemed feature complete, yet likely to contain several known or unknown bugs. Software in the production phase will generally have many more bugs in it than completed software, as well as speed/performan ...
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Seed Round
Seed money, sometimes known as seed funding or seed capital, is a form of securities offering in which an investor invests capital in a startup company in exchange for an equity stake or convertible note stake in the company. The term ''seed'' suggests that this is a very early investment, meant to support the business until it can generate cash of its own (see cash flow), or until it is ready for further investments. Seed money options include friends and family funding, seed venture capital funds, angel funding, and crowdfunding. Usage Traditionally, companies that have yet to meet listing requirements or qualify for bank loans, recognize VC as providers of financial support and value added services. Seed money can be used to pay for preliminary operations such as market research and product development. Investors can be the founders themselves, using savings and loans. They can be family members and friends of the founders. Investors can also be outside angel investors, ventu ...
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Google Ventures
GV is a venture capital investment arm of Alphabet Inc., founded by Bill Maris, that provides Seed investment, seed, Venture capital financing, venture, and Growth investing, growth stage funding to technology companies. Founded as Google Ventures in 2009, the firm has operated independently of Google, Alphabet's search and advertising behemoth, since 2015. GV seeks to invest in startup company, startup companies in a variety of fields ranging from the dot-com company, Internet, software industry, software, and hardware to life science, healthcare, artificial intelligence, transportation, cyber security and agriculture. History The group was founded on March 31, 2009, with a $100 million capital commitment, by Bill Maris who also became GV's first CEO. In 2012, that commitment was raised to $300 million annually, and the fund has $2 billion under management. In 2014, the group announced $125 million to invest in promising European startups. By 2014, it had invested in companies ...
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Word Of Mouth
Word of mouth, or ''viva voce'', is the passing of information from person to person using oral communication, which could be as simple as telling someone the time of day. Storytelling is a common form of word-of-mouth communication where one person tells others a story about a real event or something made up. Oral tradition is cultural material and traditions transmitted by word of mouth through successive generations. Storytelling and oral tradition are forms of word of mouth that play important roles in folklore and mythology. Another example of oral communication is oral history—the recording, preservation and interpretation of historical information, based on the personal experiences and opinions of the speaker. Oral history preservation is the field that deals with the care and upkeep of oral history materials collected by word of mouth, whatever format they may be in. Storytelling Storytelling often involves improvisation or embellishment. Stories or narratives have been ...
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Series A Round
A series A round (also known as series A financing or series A investment) is the name typically given to a company's first significant round of venture capital financing. The name refers to the class of preferred stock sold to investors in exchange for their investment. It is usually the first series of stock after the common stock and common stock options issued to company founders, employees, friends and family and angel investors. Series A rounds are traditionally a critical stage in the funding of new companies. Series A investors typically purchase 10% to 30% of the company. The capital raised during a series A is usually intended to capitalize the company for 6 months to 2 years as it develops its products, performs initial marketing and branding, hires its initial employees, and otherwise undertakes early stage business operations. It may be followed by more rounds ( Series B, Series C, etc). Sources of capital Because there are no public exchanges listing their securi ...
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Salesforce
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development. Founded by former Oracle executive Marc Benioff, Salesforce quickly grew into one of the largest companies in the world, making its IPO in 2004. Salesforce's continued growth makes it into the first cloud computing company to reach US$1billion in annual revenue by fiscal year 2009, and the world's largest enterprise software firm by 2022. Today, Salesforce is one of the largest technology companies in the world, and as of September 19, 2022, is the 61st largest company in the world by market cap with a value of nearly US$153 billion. Salesforce ranked 136th on the most recent edition of the ''Fortune'' 500, making US$26.5billion in 2022. Since 2020, Salesforce has also been a component of the Dow ...
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