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User Analysis
In systems design, user analysis is the means by which scientists, engineers and technical writers determine the characteristics of users which will influence the development of software systems or other technological products. During the process, developers in technical fields gather information about users of their products through interviews, focus groups and other forms of qualitative research. This is typically performed by forming use cases based upon the actual work flow tasks which the users will perform while using a given piece of technology. Such analyses are vital to the composition of software documentation. Though very distinct, user analysis is related to task analysis. Approach When developing new technology or software, identifying the potential users of a system and their attributes is necessary in order to ensure that said technology or software will be more user friendly. During this development, the user analysis is the basic research phase which takes place b ...
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Systems Design
Systems design interfaces, and data for an electronic control system to satisfy specified requirements. System design could be seen as the application of system theory to product development. There is some overlap with the disciplines of system analysis, system architecture and system engineering. Overview If the broader topic of product development "blends the perspective of marketing, design, and manufacturing into a single approach to product development," then design is the act of taking the marketing information and creating the design of the product to be manufactured. Systems design is therefore the process of defining and developing systems to satisfy specified requirements of the user. The basic study of system design is the understanding of component parts and their subsequent interaction with one another. Physical design The physical design relates to the actual input and output processes of the system. This is explained in terms of how data is input into a system, ...
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Task Analysis
Task analysis is the analysis of how a task is accomplished, including a detailed description of both manual and mental activities, task and element durations, task frequency, task allocation, task complexity, environmental conditions, necessary clothing and equipment, and any other unique factors involved in or required for one or more people to perform a given task. Information from a task analysis can then be used for many purposes, such as personnel selection and training, tool or equipment design, procedure design (e.g., design of checklists, or decision support systems) and automation. Though distinct, task analysis is related to user analysis. Safety Critical Task Analysis Safety Critical Task Analysis (SCTA) focuses on how tasks that are critical to major accident risk are performed. SCTA is a crucial assessment designed to predict and understand the role that human error plays in major accidents. This is a type or workshop conducted to support Major Accident Hazard ( ...
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Virtual Community
A virtual community is a social network of individuals who connect through specific social media, potentially crossing geographical and political boundaries in order to pursue mutual interests or goals. Some of the most pervasive virtual communities are online communities operating under social networking services. Howard Rheingold discussed virtual communities in his book, '' The Virtual Community'', published in 1993. The book's discussion ranges from Rheingold's adventures on The WELL, computer-mediated communication, social groups and information science. Technologies cited include Usenet, MUDs (Multi-User Dungeon) and their derivatives MUSHes and MOOs, Internet Relay Chat (IRC), chat rooms and electronic mailing lists. Rheingold also points out the potential benefits for personal psychological well-being, as well as for society at large, of belonging to a virtual community. At the same time, it showed that job engagement positively influences virtual communities of ...
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Transfer Of Learning
Transfer of learning occurs when people apply information, strategies, and skills they have learned to a new situation or context. Transfer is not a discrete activity, but is rather an integral part of the learning process. Researchers attempt to identify when and how transfer occurs and to offer strategies to improve transfer. Overview The ''formal discipline'' (or ''mental discipline'') approach to learning believed that specific mental faculties could be strengthened by particular courses of training and that these strengthened faculties transferred to other situations, based on faculty psychology which viewed the mind as a collection of separate modules or faculties assigned to various mental tasks. This approach resulted in school curricula that required students to study subjects such as mathematics and Latin in order to strengthen reasoning and memory faculties. Disputing formal discipline, Edward Thorndike and Robert S. Woodworth in 1901 postulated that the transfer of l ...
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Journal Of Business And Technical Communication
The ''Journal of Business and Technical Communication'' is a quarterly peer-reviewed academic journal that focuses on communication best practices, problems, and trends in business and academic venues. The journal was established in 1987 and is published by SAGE Publishing. The editor-in-chief is Jo Mackiewicz (Iowa State University) Article types include research articles, commentaries, book and software reviews, and comments and responses. Abstracting and indexing The journal is abstracted and indexed in Scopus, EBSCO databases, ERIC, ProQuest databases, and the Social Sciences Citation Index. According to the ''Journal Citation Reports'', its 2018 impact factor The impact factor (IF) or journal impact factor (JIF) of an academic journal is a scientometric index calculated by Clarivate that reflects the yearly mean number of citations of articles published in the last two years in a given journal, as ... is 0.900, ranking it 77th out of 88 journals in the category "Communi ...
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Technical Communicator
Technical communication is used to convey scientific, engineering, or other technical information. Individuals in a variety of contexts and with varied professional credentials engage in technical communication. Some individuals are designated as technical communicators or technical writers. These individuals use a set of methods to research, document, and present technical processes or products. Technical communicators may put the information they capture into paper documents, web pages, computer-based training, digitally stored text, audio, video, and other media. The Society for Technical Communication defines the field as any form of communication that focuses on technical or specialized topics, communicates specifically by using technology, or provides instructions on how to do something.What is Technical Communicatio ...
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Tacit Knowledge
Tacit knowledge or implicit knowledge—as opposed to formal, codified or explicit knowledge—is knowledge that is difficult to express or extract, and thus more difficult to transfer to others by means of writing it down or verbalizing it. This can include personal wisdom, experience, insight, and intuition. For example, knowing that London is in the United Kingdom is a piece of ''explicit'' knowledge; it can be written down, transmitted, and understood by a recipient. In contrast, the ability to speak a language, ride a bicycle, knead dough, play a musical instrument, or design and use complex equipment requires all sorts of knowledge which is not always known ''explicitly'', even by expert practitioners, and which is difficult or impossible to explicitly transfer to other people. Overview Origin The term tacit knowing is attributed to Michael Polanyi's ''Personal Knowledge'' (1958). In his later work, ''The Tacit Dimension'' (1966), Polanyi made the assertion that "we c ...
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Pearson Education
Pearson Education is a British-owned education publishing and assessment service to schools and corporations, as well for students directly. Pearson owns educational media brands including Addison–Wesley, Peachpit, Prentice Hall, eCollege, Longman, Scott Foresman, and others. Pearson is part of Pearson plc, which formerly owned the ''Financial Times''. It claims to have been formed in 1840, with the current incarnation of the company created when Pearson plc purchased the education division of Simon & Schuster (including Prentice Hall and Allyn & Bacon) from Viacom and merged it with its own education division, Addison-Wesley Longman, to form Pearson Education. Pearson Education was rebranded to Pearson in 2011 and split into an International and a North American division. Although Pearson generates approximately 60 percent of its sales in North America, it operates in more than 70 countries. Pearson International is headquartered in London, and maintains offices acros ...
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Allyn & Bacon
Allyn & Bacon, founded in 1868, is a higher education textbook publisher in the areas of education, humanities and social sciences. It is an imprint (trade name), imprint of Pearson Education, the world's largest education publishing and technology company which is part of Pearson PLC. Allyn & Bacon was an independent company until it was purchased by Esquire, Inc., the former publishers of Esquire (magazine), the magazine of the same name, in 1981. Esquire, Inc. was sold to Gulf+Western in 1983, and Allyn & Bacon became part of Simon & Schuster's education division. Pearson plc, Pearson purchased the education and reference divisions of Simon & Schuster in 1998. In 2007 Allyn & Bacon merged with Merrill, also a Pearson PLC, Pearson company. As a result of the merge, the company's website changed from ablongman.com to pearsonhighered.com. External links Pearsonhighered.comAllynbaconmerrill.com
Book publishing companies based in Massachusetts Companies based in Boston Pears ...
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Technical Documentation
Technical documentation is a generic term for the classes of information created to describe (in technical language) the use, functionality or architecture of a product, system or service. Classes of technical documentation Classes of technical documentation may include: * patents * specifications of item or of components/materials * data sheets of item or of components/materials * test methods * manufacturing standards * system requirements * system architecture * system design documents and data including those necessary for the system development, testing, manufacturing, operation and maintenance Standardizing technical documentation Historically, most classes of technical documentation lacked universal conformity (standards) for format, content and structure. Standards are being developed to redress this through bodies such as the International Organization for Standardization(ISO), which has published standards relating to rules for preparation of user guides, manuals, pr ...
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Software Documentation
Software documentation is written text or illustration that accompanies computer software or is embedded in the source code. The documentation either explains how the software operates or how to use it, and may mean different things to people in different roles. Documentation is an important part of software engineering. Types of documentation include: * Requirements – Statements that identify attributes, capabilities, characteristics, or qualities of a system. This is the foundation for what will be or has been implemented. * Architecture/Design – Overview of software. Includes relations to an environment and construction principles to be used in design of software components. * Technical – Documentation of code, algorithms, interfaces, and APIs. * End user – Manuals for the end-user, system administrators and support staff. * Marketing – How to market the product and analysis of the market demand. Requirements documentation Requirements documentation is the des ...
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