Self-service Kiosk
An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, or education. By 2010, the largest bill pay kiosk network is AT&T for the phone customers which allows customers to pay their phone bills. Verizon and Sprint have similar units for their customers. Early interactive kiosks sometimes resembled telephone booths, but have been embraced by retail, foodservice, and hospitality to improve customer service and streamline operations. Interactive kiosks are typically placed in the high foot traffic settings such as shops, hotel lobbies, or airports. The integration of technology allows kiosks to perform a wide range of functions, evolving into self-service kiosks. For example, kiosks may enable users to order from a shop's catalog when items are not in stock, check out a library book, look up information about products, issue a hotel key card, enter a ...
[...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]