|
Runbook
In a computer system or network, a runbook is a compilation of routine procedures and operations that the system administrator or operator carries out. System administrators in IT departments and NOCs use runbooks as a reference. Runbooks can be in either electronic or in physical book form. Typically, a runbook contains procedures to begin, stop, supervise, and debug the system. It may also describe procedures for handling special requests and contingencies. An effective runbook allows other operators, with prerequisite expertise, to effectively manage and troubleshoot a system. Through runbook automation, these processes can be carried out using software tools in a predetermined manner. In addition to automating IT specific processes, the results of the runbook can be presented on-screen back to the user or Service Desk engineer. Multiple runbooks can be linked together using a Decision Tree to provide users with interactive troubleshooting and guided procedures. Runboo ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Automation Workflow Map
Automation describes a wide range of technologies that reduce human intervention in processes, mainly by predetermining decision criteria, subprocess relationships, and related actions, as well as embodying those predeterminations in machines. Automation has been achieved by various means including mechanical, hydraulic, pneumatic, electrical, electronic devices, and computers, usually in combination. Complicated systems, such as modern factories, airplanes, and ships typically use combinations of all of these techniques. The benefit of automation includes labor savings, reducing waste, savings in electricity costs, savings in material costs, and improvements to quality, accuracy, and precision. Automation includes the use of various equipment and control systems such as machinery, processes in factories, boilers, and heat-treating ovens, switching on telephone networks, steering, stabilization of ships, aircraft and other applications and vehicles with reduced human interve ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
