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Richard B. Chase
Richard B. Chase is Professor Emeritus of Operations Management Marshall School of Business, University of Southern California Ph.D., MBA, B.S., UCLA. Chase specializes in service operations management, which involves applying concepts from OM, organizational theory, and services marketing to the design of service processes. He devised the customer contact theory for service organization. Academic work Chase is known for the Production & Operations Management series book on ''Operations and Supply Chain'' with the 13th edition being co-authored with R. Jacobs. With versions in seven different languages, it is one of the world's most widely used texts on the topic. Chase's two most cited articles, "Where Does the Customer Fit in a Service Operation?" and "The Service Factory". have appeared in the ''Harvard Business Review''. Chase has served on the faculties of the Harvard Business School, University of Arizona, UCLA, IMD in Switzerland Decision Sciences Institute, and POMS ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Marshall School Of Business
The USC Marshall School of Business is the business school of the University of Southern California. It is accredited by the Association to Advance Collegiate Schools of Business. In 1997 the school was renamed following a $35 million donation from alumnus Gordon S. Marshall.As of May 13, 2010. History The Marshall School began as the College of Commerce and Business Administration in 1920. The Graduate School of Business Administration was established in 1960. The Entrepreneurship Program, the first of its kind in the United States, was established in 1972 and is internationally recognized. It has now been renamed The Lloyd Greif Center for Entrepreneurial Studies. The Pacific RIM Education (PRIME) program was implemented in 1997 as the first ever MBA course of its kind to require all first year full-time MBA students to participate in an international experience. The Leventhal School of Accounting was formed within the school on February 7, 1979. All of its classes are offer ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Services Marketing
Services marketing is a specialized branch of marketing which emerged as a separate field of study in the early 1980s, following the recognition that the unique characteristics of services required different strategies compared with the marketing of physical goods. Services marketing typically refers to both business to consumer (B2C) and business-to-business (B2B) services, and includes marketing of services such as telecommunications services, financial services, all types of hospitality, tourism leisure and entertainment services, car rental services, health care services and professional services and trade services. Service marketers often use an expanded marketing mix which consists of the seven Ps: product, price, place, promotion, people, physical evidence and process. A contemporary approach, known as ''service-dominant logic'', argues that the demarcation between products and services that persisted throughout the 20th century was artificial and has obscured that everyon ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Harvard Business Review
''Harvard Business Review'' (''HBR'') is a general management magazine published by Harvard Business Publishing, a wholly owned subsidiary of Harvard University. ''HBR'' is published six times a year and is headquartered in Brighton, Massachusetts. ''HBR'' covers a wide range of topics that are relevant to various industries, management functions, and geographic locations. These include leadership, negotiation, strategy, operations, marketing, and finance. ''Harvard Business Review'' has published articles by Clayton Christensen, Peter F. Drucker, Michael E. Porter, Rosabeth Moss Kanter, John Hagel III, Thomas H. Davenport, Gary Hamel, C. K. Prahalad, Vijay Govindarajan, Robert S. Kaplan, Rita Gunther McGrath and others. Several management concepts and business terms were first given prominence in ''HBR''. ''Harvard Business Review''s worldwide English-language circulation is 250,000. HBR licenses its content for publication in thirteen languages besides English. Ba ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Harvard Business School
Harvard Business School (HBS) is the graduate business school of Harvard University, a private research university in Boston, Massachusetts. It is consistently ranked among the top business schools in the world and offers a large full-time MBA program, management-related doctoral programs, and many executive education programs. It owns Harvard Business Publishing, which publishes business books, leadership articles, case studies, and the monthly ''Harvard Business Review''. It is also home to the Baker Library/Bloomberg Center. History The school was established in 1908. Initially established by the humanities faculty, it received independent status in 1910, and became a separate administrative unit in 1913. The first dean was historian Edwin Francis Gay (1867–1946). Yogev (2001) explains the original concept: :This school of business and public administration was originally conceived as a school for diplomacy and government service on the model of the French '' Ecole des S ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
University Of Arizona
The University of Arizona (Arizona, U of A, UArizona, or UA) is a public land-grant research university in Tucson, Arizona. Founded in 1885 by the 13th Arizona Territorial Legislature, it was the first university in the Arizona Territory. The university is part of the Association of American Universities and the Universities Research Association. In the former, it is the only member from the state of Arizona. The university is classified among "R1: Doctoral Universities – Very High Research Activity". The University of Arizona is one of three universities governed by the Arizona Board of Regents. , the university enrolled 49,471 students in 19 separate colleges/schools, including the University of Arizona College of Medicine in Tucson and Phoenix and the James E. Rogers College of Law, and is affiliated with two academic medical centers ( Banner – University Medical Center Tucson and Banner – University Medical Center Phoenix). In 2021, University of Arizona acquired ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Decision Sciences Institute
The Decision Sciences Institute (DSI) is a professional association of university professors, graduate students, and practitioners whose interest lies in the application of quantitative research and qualitative research to the decision problems of individuals, organizations, and society. Many of the members of this academic organization are faculty members in business schools. The DSI currently is hosted in the C.T. Bauer College of Business at the University of Houston. Members of the Institute share their research findings at DSI's Annual Meeting (DSI's main academic conference), international DSI meetings, or regional conferences. The Decision Sciences Institute also publishes two journals and hosts annual award competitions for contributions to innovation education, the best case study, and best doctoral dissertation. In addition, the Institute offers job placement services, doctoral student and new faculty consortia, and a variety of professional development activities. Journa ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
American Marketing Association
The American Marketing Association (AMA) is a professional association for marketing professionals with 30,000 members as of 2012. It has 76 professional chapters and 250 collegiate chapters across the United States. The AMA was formed in from the merger of two predecessor organizations, the National Association of Marketing Teachers and the American Marketing Society. It also publishes a number of handbooks and research monographs. The AMA publishes the '' Journal of Marketing'', '' Journal of Marketing Research'', '' Journal of Public Policy and Marketing'', ''Journal of International Marketing'', and ''Marketing News''. It sponsors the collegiate honor society Alpha Mu Alpha. Organization The American Marketing Association has a board of directors that are elected annually by its members and a set of councils that are appointed. The headquarters is located in Chicago. History At a 1915 convention of the Associated Advertising Clubs of the World, a group of advertising teachers ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Anderson School Of Management (University Of New Mexico)
The Anderson School of Management (Anderson) is the business school of the University of New Mexico (UNM). Anderson was the first professional school of management established in the state of New Mexico. Anderson's current alumni base is over 24,000 graduates. History The school was founded as the ''College of Business Administration'' in 1947 under xxx. It has been accredited by the Association to Advance Collegiate Schools of Business (AACSB) since 1975. UNM was the third university to gain professional AACSB accreditation for both their bachelor's and master's degree programs management programs. In 1974, the school was named for Robert Orville Anderson, a New Mexico oilman and longtime CEO of the Atlantic Richfield Company (ARCO). The school was the first at a state college or university in New Mexico to be named in honor of a prominent citizen. The school has grown from 15 tenured or tenure-track faculty members when it was established to 50 tenured or tenure-track faculty ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Year Of Birth Missing (living People)
A year or annus is the orbital period of a planetary body, for example, the Earth, moving in its orbit around the Sun. Due to the Earth's axial tilt, the course of a year sees the passing of the seasons, marked by change in weather, the hours of daylight, and, consequently, vegetation and soil fertility. In temperate and subpolar regions around the planet, four seasons are generally recognized: spring, summer, autumn and winter. In tropical and subtropical regions, several geographical sectors do not present defined seasons; but in the seasonal tropics, the annual wet and dry seasons are recognized and tracked. A calendar year is an approximation of the number of days of the Earth's orbital period, as counted in a given calendar. The Gregorian calendar, or modern calendar, presents its calendar year to be either a common year of 365 days or a leap year of 366 days, as do the Julian calendars. For the Gregorian calendar, the average length of the calendar year (the ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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