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Point Of Contact
A point of contact (POC) or single point of contact (SPOC) is a person or a department serving as the coordinator or focal point of information concerning an activity or program. A POC is used in many cases where information is time-sensitive and accuracy is important. For examples, they are used in WHOIS databases. See also *Help desk *Touchpoint *Liaison officer *Caret Caret is the name used familiarly for the character , provided on most QWERTY keyboards by typing . The symbol has a variety of uses in programming and mathematics. The name "caret" arose from its visual similarity to the original proofreade ... References Human communication {{org-stub ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
WHOIS
WHOIS (pronounced as the phrase "who is") is a query and response protocol that is widely used for querying databases that store the registered users or assignees of an Internet resource, such as a domain name, an IP address block or an autonomous system, but is also used for a wider range of other information. The protocol stores and delivers database content in a human-readable format.RFC 3912, ''WHOIS Protocol Specification'', L. Daigle (September 2004) The current iteration of the WHOIS protocol was drafted by the Internet Society, and is documented in . Whois is also the name of the command-line utility on most UNIX systems used to make WHOIS protocol queries. In addition WHOIS has a sister protocol called ''Referral Whois'' ( RWhois). History Elizabeth Feinler and her team (who had created the Resource Directory for ARPANET) were responsible for creating the first WHOIS directory in the early 1970s. Feinler set up a server in Stanford's Network Information Center (NIC) w ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
American Registry For Internet Numbers
The American Registry for Internet Numbers (ARIN) is the regional Internet registry for Canada, the United States, and many Caribbean and North Atlantic islands. ARIN manages the distribution of Internet number resources, including IPv4 and IPv6 address space and AS numbers. ARIN opened for business on December 22, 1997 after incorporating on April 18, 1997. ARIN is a nonprofit corporation with headquarters in Chantilly, Virginia, United States. ARIN is one of five regional Internet registries in the world. Like the other regional Internet registries, ARIN: *Provides services related to the technical coordination and management of Internet number resources *Facilitates policy development by its members and stakeholders *Participates in the international Internet community *Is a nonprofit, community-based organization *Is governed by an executive board elected by its membership Services ARIN provides services related to the technical coordination and management of Internet num ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Help Desk
A help desk is a department or person that provides assistance and information usually for electronic or computer problems. In the mid-1990s, research by Iain Middleton of Robert Gordon University studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but also from the help desk's unique position of communicating daily with numerous customers or employees. Information gained in areas such as technical problems, user preferences, and satisfaction can be valuable for the planning and development work of other information technology units. Large help desks have a person or team responsible for managing the incoming requests, called "issues"; they are commonly called queue managers or queue supervisors. The queue manager is responsible for the issue queues, which can be set up in various ways depending on the help desk size or structure. Typically, large help desks have several teams that are experienced i ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Touchpoint
A touchpoint can be defined as any way consumers can interact with a business organization, whether it be person-to-person, through a website, an app or any form of communication (“Touchpoint Glossary”, n.d.). When consumers come in contact with these touchpoints it gives them the opportunity to compare their prior perceptions of the business and form an opinion (Stein, & Ramaseshan, 2016). Touchpoints in marketing communications are the varying ways that a brand interacts and displays information to prospective customers and current customers. Touchpoints allow customers to have experiences every time they “touch’ any part of the product, service, brand or organization, across multiple channels and various points in time (Pantano and Viassone, 2015 and Zomerdijk and Voss, 2010). Customers' opinions and perceptions are largely influenced by the contact that is made with these touchpoints, which can be positive or negative depending wholly on the individual person (Meyer ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Liaison Officer
A Liaison officer is a person who liaises between two or more organizations to communicate and coordinate their activities on a matter of mutual concern. Generally, liaison officers are used for achieving the best utilization of resources, or employment of services of one organization by another. Liaison officers often provide technical or subject matter expertise of their parent organization. Usually, an organization embeds or attaches a liaison officer into another organization to provide face-to-face coordination. Military Liaison Officers (MLO) In the military, liaison officers may coordinate activities to protect units from collateral damage. They also work to achieve mutual understanding or unity of effort Unity of effort is the state of harmonizing efforts among multiple organizations working towards a similar objective. This prevents organizations from working at cross purposes and it reduces duplication of effort. Multiple organizations can achiev ... among disparate g ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Caret
Caret is the name used familiarly for the character , provided on most QWERTY keyboards by typing . The symbol has a variety of uses in programming and mathematics. The name "caret" arose from its visual similarity to the original proofreader's caret, a mark used in proofreading to indicate where a punctuation mark, word, or phrase should be inserted into a document. The formal ASCII standard (X3.64.1977) calls it a "circumflex". History Typewriters On typewriters designed for languages that routinely use diacritics (accent marks), there are two possible ways to type these. Keys can be dedicated to precomposed characters (with the diacritic included) or alternatively a dead key mechanism can be provided. With the latter, a mark is made when a dead key is typed but, unlike normal keys, the paper carriage does not move on and thus the next letter to be typed is printed under the accent. The symbol was originally provided in typewriters and computer printers so that circumfl ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
