|
Outsourcing In The Philippines
Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services Financial services are the Service (economics), economic services provided by the finance industry, which encompasses a broad range of businesses that manage money, including credit unions, banks, credit-card companies, insurance companies, acco ..., online business-to-customer support, and online business-to-business support. The call center industry is one of the fastest growing in the country. The Philippines is also considered a location of choice due to its less expensive operational and labor costs, and a constant stream of college-educated graduates entering the already mostly young workforce. The Filipino people also generally show proficiency in American English, American-style English as well as s ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Teletech Call Cent BACOLOD
TTEC Holdings, Inc. (formerly named "TeleTech"), is an American customer experience technology and services company headquartered in Englewood, Colorado. History Founding and early developments (1982-1996) The company was founded in 1982 by Kenneth D. Tuchman under the name TeleTech Holdings, Inc.TeleTech"SEC Filing" "TeleTech", 2003-0409 In 1986, the company moved to Sherman Oaks, California. By 1995, it had added call centers in other states. In 1996 it completed its Initial public offering, IPO. International growth and recent development (since 1997) After the completion of its IPO global operations begin. In 1998, the company expands to Scotland, Canada, Argentina and Brazil. Three years later the expansion continues, centers were opened in the Philippines. In 2006, TeleTech acquired Direct Alliance. In 2010, TeleTech acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group. The same year, the company expands into the Middle East. Four ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
