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National Secretaries Association
The International Association of Administrative Professionals (IAAP) is a non-profit, professional networking and educational organization. It was formed in Kansas City, Missouri in 1942 as the National Secretaries Association. The name of the organization was changed in 1982 to Professional Secretaries International, and in 1998 to its current name. IAAP's core purpose is to provide education, certification, and leadership development to administrative professionals. In 1951, IAAP administered the first Certified Professional Secretary (CPS) exam. Today, the certification program administers the Certification Certified Administrative Professional (CAP) exam. After successfully attaining the CAP credential, admins become eligible for IAAP's specialty certificate courses.Speciality certificate courses
IAAP. Currently, IAAP offers Tec ...
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Professional Association
A professional association (also called a professional body, professional organization, or professional society) usually seeks to advocacy, further a particular profession, the interests of individuals and organisations engaged in that profession, and the public interest. In the United States, such an association is typically a nonprofit organization, nonprofit business league for tax purposes. Roles The roles of professional associations have been variously defined: "A group, of people in a learned occupation who are entrusted with maintaining control or oversight of the legitimate practice of the occupation;" also a body acting "to safeguard the public interest;" organizations which "represent the interest of the professional practitioners," and so "act to maintain their own privileged and powerful position as a controlling body." Professional associations are ill defined although often have commonality in purpose and activities. In the UK, the Science Council defines a profess ...
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Kansas City, Missouri
Kansas City (abbreviated KC or KCMO) is the largest city in Missouri by population and area. As of the 2020 census, the city had a population of 508,090 in 2020, making it the 36th most-populous city in the United States. It is the central city of the Kansas City metropolitan area, which straddles the Missouri–Kansas state line and has a population of 2,392,035. Most of the city lies within Jackson County, with portions spilling into Clay, Cass, and Platte counties. Kansas City was founded in the 1830s as a port on the Missouri River at its confluence with the Kansas River coming in from the west. On June 1, 1850, the town of Kansas was incorporated; shortly after came the establishment of the Kansas Territory. Confusion between the two ensued, and the name Kansas City was assigned to distinguish them soon after. Sitting on Missouri's western boundary with Kansas, with Downtown near the confluence of the Kansas and Missouri Rivers, the city encompasses about , making ...
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Dictaphone
Dictaphone was an American company founded by Alexander Graham Bell that produced dictation machines. It is now a division of Nuance Communications, based in Burlington, Massachusetts. Although the name "Dictaphone" is a trademark, it has become genericized as a means to refer to any dictation machine. History The Volta Laboratory was established by Alexander Graham Bell in Washington, D.C. in 1881. When the Laboratory's sound recording inventions were sufficiently developed with the assistance of Charles Sumner Tainter and others, Bell and his associates created the Volta Graphophone Company, which later merged with the American Graphophone Company, which itself later evolved into Columbia Records. The name "Dictaphone" was trademarked by the Columbia Graphophone Company in 1907, which soon became the leading manufacturer of such devices. This perpetuated the use of wax cylinders for voice recording, which had otherwise been eclipsed by disc-based technology. Dictaphone ...
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Secretary's Day
Administrative Professionals Day (also known as Secretaries Day or Admin Day) is a day observed yearly in a small number of countries. It is not a public holiday in any of them. In some countries, it falls within Administrative Professionals Week (the last full week of April in the United States). The day recognizes the work of secretaries, administrative assistants, executive assistants, personal assistants, receptionists, client services representatives, and other administrative support professionals. Typically, administrative professionals are given cards, flowers, chocolates, and lunches. Observance by country * In the United States, Canada, Hong Kong, and Malaysia, it is celebrated annually on the Wednesday of the last full week of April. * In New Zealand, it is usually celebrated on the Wednesday of the last full week of April, unless that falls on the ANZAC day public holiday when APD is celebrated the week earlier. * In Belgium, France and the Netherlands, it is celebrated ...
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Receptionist
A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title ''receptionist'' is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls. The term ''front desk'' is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called ''front desk clerks''. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks. Responsibilities The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, dir ...
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Office Manager
Office management is a profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or other organization, in order to sustain and improve efficiency and productivity. Office management is thus a part of the overall administration of business and since the elements of management are forecasting and planning, organizing, command, control and coordination, the office is a part of the total management function. Office management is the technique of planning, organizing, coordinating and controlling office activities with a view to achieve business objectives and is concerned with efficient and effective performance of the office work. The success of a business depends upon the efficiency of its office. The volume of paper work in offices has increased manifold in these days due to industrialization, population explosion, government control and application of various tax and labour laws to any business enterprise. Efficiency a ...
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Executive Assistant
A secretary, administrative professional, administrative assistant, executive assistant, administrative officer, administrative support specialist, clerk, military assistant, management assistant, office secretary, or personal assistant is a white-collar worker person whose work consists of supporting management, including executives, using a variety of project management, communication, or organizational skills within the area of administration. There is a diverse array of work experiences attainable within the administrative support field, ranging between internship, entry-level, associate, junior, mid-senior, and senior level pay bands with positions in nearly every industry. However, this role should not be confused with the role of an executive secretary, cabinet secretary such as cabinet members who hold the title of "secretary," or company secretary, all which differ from an administrative assistant. The functions of a personal assistant may be entirely carried out to a ...
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Administrative Coordinator
Administration may refer to: Management of organizations * Management, the act of directing people towards accomplishing a goal ** Administrative Assistant, traditionally known as a Secretary, or also known as an administrative officer, administrative support specialist, or management assistant is a person whose work consists of supporting management, including executives, using a variety of project management, communication, or organizational skills, while in some cases, in addition, may require specialized knowledge acquired through higher education. ** Administration (government), management in or of government *** Administrative division ** Academic administration, a branch of an academic institution responsible for the maintenance and supervision of the institution ** Arts administration, a field that concerns business operations around an art organization ** Business administration, the performance or management of business operations *** Bachelor of Business Administration ...
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Management Assistant
A secretary, administrative professional, administrative assistant, executive assistant, administrative officer, administrative support specialist, clerk, military assistant, management assistant, office secretary, or personal assistant is a white-collar worker person whose work consists of supporting management, including executives, using a variety of project management, communication, or organizational skills within the area of administration. There is a diverse array of work experiences attainable within the administrative support field, ranging between internship, entry-level, associate, junior, mid-senior, and senior level pay bands with positions in nearly every industry. However, this role should not be confused with the role of an executive secretary, cabinet secretary such as cabinet members who hold the title of "secretary," or company secretary, all which differ from an administrative assistant. The functions of a personal assistant may be entirely carried out to ...
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Administrative Assistant
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties. Job duties Admin assistants perform clerical duties in nearly every industry. Some administrative assistants, like those in the legal industry, may be more specialized than others. Most administrative assistant duties revolve around managing and distributing information within an office. This generally includes answering phones, taking memos and maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers. Bookkeeping Admin assistants in some offices may be charged with monitoring and recording expenditures. Duties may range from creating spreadsheets to reporting expenses to ...
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Office And Administrative Support Occupations
An office is a space where an organization's employees perform administrative work in order to support and realize objects and goals of the organization. The word "office" may also denote a position within an organization with specific duties attached to it (see officer, office-holder, official); the latter is in fact an earlier usage, office as place originally referring to the location of one's duty. When used as an adjective, the term "office" may refer to business-related tasks. In law, a company or organization has offices in any place where it has an official presence, even if that presence consists of (for example) a storage silo rather than an establishment with desk-and-chair. An office is also an architectural and design phenomenon: ranging from a small office such as a bench in the corner of a small business of extremely small size (see small office/home office), through entire floors of buildings, up to and including massive buildings dedicated entirely to one ...
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