Loop Maintenance Operations System
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Loop Maintenance Operations System
The Loop Maintenance Operations System (LMOS) is a telephone company trouble ticketing system to coordinate repairs of local loops (telephone lines). When a problem is reported by a subscriber dialing the designated number (often (1)+611), it is filed and relayed through the Cross Front End, which is a link from the CRSAB (Centralized Repair Service Answering Bureau) to the LMOS network. The trouble report is then sent to the Front End via the Datakit network, where a Basic Output Report is requested (usually by a lineman). The BOR provides line information including past trouble history and MLT (Mechanized Loop Testing) tests. As LMOS is responsible for trouble reports, analysis, and similar related functions, MLT does the actual testing of customer loops. MLT hardware is located in the Repair Service Bureau. Test trunks connect MLT hardware to the telephone exchanges or wire centers, which in turn connect with the subscriber loops. The LMOS database is a proprietary file syste ...
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Trouble Ticketing
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed by individuals as part of a time management or personal productivity regimen. These systems often encompass resource allocation, time accounting, priority management, and oversight workflow in addition to implementing a centralized issue registry. Background In the institutional setting, issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. A support ticket should include vital information for the account involved and the issue encountered. An issue tracking system often also contains a ...
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Local Loop
In telephony, the local loop (also referred to as the local tail, subscriber line, or in the aggregate as the last mile) is the physical link or circuit that connects from the demarcation point of the customer premises to the edge of the common carrier or telecommunications service provider's network. At the edge of the carrier access network in a traditional public telephone network, the local loop terminates in a circuit switch housed in an incumbent local exchange carrier or telephone exchange. Infrastructure Traditionally, the local loop was an electrical circuit in the form of a single pair of conductors from the telephone on the customer's premises to the local telephone exchange. Single-wire earth return lines had been used in some countries until the introduction of electric tramways from the 1900s made them unusable. Historically the first section was often an aerial open-wire line, with several conductors attached to porcelain insulators on cross-arms on "telegra ...
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Datakit
Datakit is a virtual circuit switch which was developed by Sandy Fraser at Bell Labs for both local-area and wide-area networks, and in widespread deployment by the Regional Bell Operating Companies (RBOCs). Datakit uses a cell relay protocol similar to Asynchronous Transfer Mode. Datakit is a connection-oriented switch, with all packets for a particular call traveling through the network over the same virtual circuit. Datakit networks are still in widespread use by the major telephone companies in the United States. Interfaces to these networks include TCP/IP and UDP, X.25, asynchronous protocols and several synchronous protocols, such as SDLC, HDLC, Bisync and others. These networks support host to terminal traffic and vice versa, host-to-host traffic, file transfers, remote login, remote printing, and remote command execution. At the physical layer, it can operate over multiple media, from slow speed EIA-232 to 500Mbit fiber optic links including 10/100 Megabit ethernet links. ...
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Lineman (technician)
A lineworker (lineman (American English), linesman (British English), powerline technician (PLT), or powerline worker) constructs and maintains the electric transmission and distribution facilities that deliver electrical energy to industrial, commercial, and residential establishments. A lineworker installs, services, and emergency repairs electrical lines in the case of lightning, wind, ice storm, or ground disruptions. Whereas lineworkers generally work at outdoor installations, those who install and maintain electrical wiring inside buildings are electricians. History The occupation had begun in 1844 when the first telegraph wires were strung between Washington, D.C. and Baltimore carrying the famous message of Samuel Morse, "What hath God wrought?" The first telegraph station was built in Chicago in 1848, by 1861 a web of lines spanned the United States and in 1868 the first permanent telegraph cable was successfully laid across the Atlantic Ocean. Telegraph lines could be ...
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Telephone Exchange
A telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital systems to establish telephone calls between subscribers. In historical perspective, telecommunication terms have been used with different semantics over time. The term ''telephone exchange'' is often used synonymously with ''central office'', a Bell System term. Often, a ''central office'' is defined as a building used to house the inside plant equipment of potentially several telephone exchanges, each serving a certain geographical area. Such an area has also been referred to as the exchange or exchange area. In North America, a central office location may also be identified as a ''wire center'', designating a facility to which a telephone is connected and obtains dial tone. For business and billing purposes, telecommunication carriers defi ...
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Operations Support System
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support management functions such as network inventory, service provisioning, network configuration and fault management. Together with business support systems (BSS), they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS. The acronym OSS is also used in a singular form to refer to all the Operations Support Systems viewed as a whole system. Different subdivisions of OSS have been proposed by the TM Forum, industrial research labs, or OSS vendors. In general, an OSS covers at least the following five functions: * Network management systems *Service delivery * Service fulfillment, inclu ...
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UNIX
Unix (; trademarked as UNIX) is a family of multitasking, multiuser computer operating systems that derive from the original AT&T Unix, whose development started in 1969 at the Bell Labs research center by Ken Thompson, Dennis Ritchie, and others. Initially intended for use inside the Bell System, AT&T licensed Unix to outside parties in the late 1970s, leading to a variety of both academic and commercial Unix variants from vendors including University of California, Berkeley (Berkeley Software Distribution, BSD), Microsoft (Xenix), Sun Microsystems (SunOS/Solaris (operating system), Solaris), Hewlett-Packard, HP/Hewlett Packard Enterprise, HPE (HP-UX), and IBM (IBM AIX, AIX). In the early 1990s, AT&T sold its rights in Unix to Novell, which then sold the UNIX trademark to The Open Group, an industry consortium founded in 1996. The Open Group allows the use of the mark for certified operating systems that comply with the Single UNIX Specification (SUS). Unix systems are chara ...
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Digital Equipment Corporation
Digital Equipment Corporation (DEC ), using the trademark Digital, was a major American company in the computer industry from the 1960s to the 1990s. The company was co-founded by Ken Olsen and Harlan Anderson in 1957. Olsen was president until forced to resign in 1992, after the company had gone into precipitous decline. The company produced many different product lines over its history. It is best known for the work in the minicomputer market starting in the mid-1960s. The company produced a series of machines known as the PDP line, with the PDP-8 and PDP-11 being among the most successful minis in history. Their success was only surpassed by another DEC product, the late-1970s VAX "supermini" systems that were designed to replace the PDP-11. Although a number of competitors had successfully competed with Digital through the 1970s, the VAX cemented the company's place as a leading vendor in the computer space. As microcomputers improved in the late 1980s, especially wit ...
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VAX-11/780
The VAX-11 is a discontinued family of 32-bit superminicomputers, running the Virtual Address eXtension (VAX) instruction set architecture (ISA), developed and manufactured by Digital Equipment Corporation (DEC). Development began in 1976. In addition to being powerful machines in their own right, they also offer the additional ability to run user mode PDP-11 code (thus the -11 in VAX-11), offering an upward compatible path for existing customers. The first machine in the series, the VAX-11/780, was announced in October 1977. Its former competitors in the minicomputer space, like Data General and Hewlett-Packard, were unable to successfully respond to the introduction and rapid update of the VAX design. DEC followed the VAX-11/780 with the lower-cost 11/750, and the even lower cost 11/730 and 11/725 models in 1982. More powerful models, initially known as the VAX-11/790 and VAX-11/795, were instead rebranded as the VAX 8600 series. The VAX-11 line was discontinued in 1988, havin ...
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HP-UX
HP-UX (from "Hewlett Packard Unix") is Hewlett Packard Enterprise's proprietary implementation of the Unix operating system, based on Unix System V (initially System III) and first released in 1984. Current versions support HPE Integrity Servers, based on Intel's Itanium architecture. Earlier versions of HP-UX supported the HP Integral PC and HP 9000 Series 200, 300, and 400 computer systems based on the Motorola 68000 series of processors, the HP 9000 Series 500 computers based on HP's proprietary FOCUS architecture, and later HP 9000 Series models based on HP's PA-RISC instruction set architecture. HP-UX was the first Unix to offer access control lists for file access permissions as an alternative to the standard Unix permissions system. HP-UX was also among the first Unix systems to include a built-in logical volume manager. HP has had a long partnership with Veritas Software, and uses VxFS as the primary file system. It is one of four commercial operating systems that ...
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Operations Support Systems
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support management functions such as network inventory, service provisioning, network configuration and fault management. Together with business support systems (BSS), they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS. The acronym OSS is also used in a singular form to refer to all the Operations Support Systems viewed as a whole system. Different subdivisions of OSS have been proposed by the TM Forum, industrial research labs, or OSS vendors. In general, an OSS covers at least the following five functions: * Network management systems *Service delivery * Service fulfillment, inclu ...
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