Level Of Service
Level of service may refer to: * Levels of service in asset management * Level of service (transportation) in transportation and traffic * Something agreed on in a Service-level agreement A service-level agreement (SLA) is a commitment between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. T ...

Levels Of Service
Levels of service (LOS) is a term in asset management referring to the quality of a given service. Defining and measuring levels of service is a key activity in developing infrastructure asset management plans. Levels of service may be tied to physical performance of assets or be defined via customer expectation and satisfaction. The latter is more service-centric rather than asset-centric. For instance, when measuring the LOS of a road, it could be measured by a physical performance indicator such as Pavement Condition Index (PCI) or by a measure related to customer satisfaction such as the number of complaints per month about that certain road section. Or in the case of traffic level of service, it could be measured by the geometry of road or by travel time of the vehicles, which reflects the quality of traffic flow. So, levels of service can have multiple facets: customer satisfaction, environmental requirements and legal requirements. Technical and strategic levels of serv ...
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Level Of Service (transportation)
Level of service (LOS) is a qualitative measure used to relate the quality of motor vehicle traffic service. LOS is used to analyze roadways and intersections by categorizing traffic flow and assigning quality levels of traffic based on performance measure like vehicle speed, density, congestion, etc. In a more general sense, levels of service can apply to all services in asset management domain. Level-of-Service in the United States of America The following section pertains to only North American highway LOS standards as in the Highway Capacity Manual (HCM) and AASHTO Geometric Design of Highways and Streets ("Green Book"), using letters A through F, with A being the best and F being the worst, similar to academic grading. A: free flow. Traffic flows at or above the posted speed limit and motorists have complete mobility between lanes. The average spacing between vehicles is about 550 ft(167m) or 27 car lengths. Motorists have a high level of physical and psychological com ...
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