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List Of Embedded CRM Systems
Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: * functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution * deep process integration and seamless data flows from marketing, sales and service to invoicing but less feature rich than best-of-breed marketing, sales and service software *shared master data for customers, contacts, partners, products and prices *same user interface and application server on the same database for all users See also *Customer-relationship management Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a r ... References {{reflist Customer relationship m ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer-relationship Management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviors, from the perspective of the company. According to Gartner, the global CRM market ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
IFS AB
IFS AB (Industrial and Financial Systems) is a multinational enterprise software company headquartered in Linköping, Sweden. The company develops and delivers enterprise software for customers worldwide who manufacture and distribute goods, maintain assets, and manage service-focused operations. IFS has over 5,000 employees that support thousands of customers worldwide from a network of local offices and a growing ecosystem of partners. History Early years (1983–1996) IFS was founded in 1983 in Sweden and launched its first software product ''IFS Maintenance'' in 1985. Five years later the complete product suite known as IFS Applications was launched. In the next several years saw IFS expanding its presence in the Scandinavian region with the establishment of offices in Norway, Finland, Denmark and then expanding outside Scandinavia into Poland. 1993, saw IFS introduced its first graphical user interface and expanded to Malaysia. In 1995, it expanded to North America. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
SAP S/4HANA
SAP S/4HANA is an enterprise resource planning software for large enterprises developed by SAP SE. It is the successor to SAP R/3 and SAP ERP and is optimized for SAP's in-memory database SAP HANA. Purpose SAP S/4HANA is an Enterprise Resource Planning (ERP) software package meant to cover all day-to-day processes of an enterprise (for example, order-to-cash, procure-to-pay, plan-to-product, and request-to-service) and core capabilities. It integrates functions from lines of businesses as well as industry solutions, and also re-integrates portions of SAP Business Suite products such as SAP SRM, SAP CRM and SAP SCM. As SAP Business Suite 4 only runs on the SAP HANA database it is packaged as one product: SAP S/4HANA. SAP's classical R3, ERP and ECC based business suite and related products were designed to run on several database platforms, including those from Oracle, Microsoft and IBM. History The SAP HANA platform has been available since 2010, and SAP applications like ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
SAP HANA
SAP HANA (HochleistungsANalyseAnwendung or High-performance ANalytic Application) is an in-memory, column-oriented, relational database management system developed and marketed by SAP SE. Its primary function as the software running a database server is to store and retrieve data as requested by the applications. In addition, it performs advanced analytics (predictive analytics, spatial data processing, text analytics, text search, streaming analytics, graph data processing) and includes extract, transform, load (ETL) capabilities as well as an application server. History During the early development of SAP HANA, a number of technologies were developed or acquired by SAP SE. These included TREX search engine ( in-memory column-oriented search engine), P*TIME (in-memory online transaction processing (OLTP) Platform acquired by SAP in 2005), and MaxDB with its in-memory liveCache engine. The first major demonstration of the platform was in 2008: teams from SAP SE, the Hasso ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
SAP SE
Sap is a fluid transported in xylem cells (vessel elements or tracheids) or phloem sieve tube elements of a plant. These cells transport water and nutrients throughout the plant. Sap is distinct from latex, resin, or cell sap; it is a separate substance, separately produced, and with different components and functions. Insect honeydew is called sap, particularly when it falls from trees, but is only the remains of eaten sap and other plant parts. Types of sap Saps may be broadly divided into two types: xylem sap and phloem sap. Xylem sap Xylem sap (pronounced ) consists primarily of a watery solution of hormones, mineral elements and other nutrients. Transport of sap in xylem is characterized by movement from the roots toward the leaves. Over the past century, there has been some controversy regarding the mechanism of xylem sap transport; today, most plant scientists agree that the cohesion-tension theory best explains this process, but multiforce theories that h ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
SAP Business ByDesign
SAP Business ByDesign (ByD) is a cloud enterprise resource planning software (Cloud ERP) that is sold and operated as software as a service by SAP SE. It is designed for small and medium-sized enterprises. The software is designed to provide business processes across application areas from financials to human resources with embedded business analytics, mobility, e-learning, and support. SAP Business ByDesign is built on the principles of a service oriented architecture (SOA). Integration between business capabilities is accomplished via messages. The underlying technology stack is a multi-tenancy enabled SAP NetWeaver stack, leveraging SAP's in-memory HANA database. SAP Business ByDesign is used by almost 10.000 companies in more than 140 countries and supports 41 languages (13 standard and 28 partner translated, including simplified Chinese, Japanese, Korean, Polish, Hebrew). It is localized for 65 countries (standard localizations, pre-localizations and partner localizations). I ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Cloud Computing
Cloud computing is the on-demand availability of computer system resources, especially data storage ( cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed over multiple locations, each of which is a data center. Cloud computing relies on sharing of resources to achieve coherence and typically uses a "pay as you go" model, which can help in reducing capital expenses but may also lead to unexpected operating expenses for users. Value proposition Advocates of public and hybrid clouds claim that cloud computing allows companies to avoid or minimize up-front IT infrastructure costs. Proponents also claim that cloud computing allows enterprises to get their applications up and running faster, with improved manageability and less maintenance, and that it enables IT teams to more rapidly adjust resources to meet fluctuating and unpredictable demand, providing burst computing capability: high computing p ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Oracle Corporation
Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization. The company sells database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software. History Larry Ellison co-founded Oracle Corporation in 1977 with Bob Miner and Ed Oates under the name Software Development Laboratories (SDL). Ellison took inspiration from the 1970 paper written by Edgar F. Codd on relational database management systems ( RDBMS) named "A Relational Model of Data for Large Shared Data Banks." He heard about the ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft Dynamics NAV
Microsoft Dynamics 365 Business Central is an enterprise resource planning (ERP) system from Microsoft, part of the Microsoft Dynamics 365 product family. The product is designed to assist with finance, manufacturing, customer relationship management, supply chains, analytics and electronic commerce operations of small to medium businesses (SMB). Online & On-Premises Deployment The Dynamics 365 Business Central system comes in both an online hosted (SaaS) version and an on-premises version for manual deployment and administration. Some features, such as integration with other online Microsoft services, aren't available in the on-premises version and are only available in the online edition. Localization As an international ERP system, Business Central is available with 24 official localizations to work with the local features and requirements of various countries. There are an additional 47 localizations provided by local partners. The system is compliant with variou ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft
Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washington, United States. Its best-known software products are the Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft ranked No. 21 in the 2020 Fortune 500 rankings of the largest United States corporations by total revenue; it was the world's largest software maker by revenue as of 2019. It is one of the Big Five American information technology companies, alongside Alphabet, Amazon, Apple, and Meta. Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for the Altair 8800. It rose to do ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft Dynamics 365
Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business applications announced by Microsoft in July 2016 and released on November 1, 2016. Feature applications Microsoft Dynamics 365 contains 12 applications: ''Microsoft website'' * Dynamics 365 SalesSales Leaders, Sales Operations *Dynamics 365 Customer ServiceCustomer Service Leaders, Customer Service Operations *Dynamics 365 Field ServiceField Service Leaders, Field Service Operations *Dynamics 365 Human ResourceAttract, Onboard, Core HR * [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
