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Kayako Sono
Kayako is a customer service software company based in London, United Kingdom. Kayako builds customer service and help desk software which businesses use to talk to and support their customers. Kayako was founded in 2001 in Jalandhar, India and has since relocated its headquarters in London, United Kingdom. In addition to its London location, the company has offices in Gurgaon, India, and Singapore. The company now serves 50,000 customers in over 100 countries, including Peugeot, De Beers, NASA, and the American Motorcyclist Association. Kayako was cited as a direct competitor in Zendesk's (another help desk software company listed on the New York Stock Exchange) S-1 IPO filing with the Securities Exchange Commission. History Kayako was established in 2001 by Varun Shoor, who formed the company and its first office in his hometown of Jalandhar, India after dropping out of college. Shoor learned to program when he was 13 years old, and started work on Kayako at ...
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London
London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a major settlement for two millennia. The City of London, its ancient core and financial centre, was founded by the Romans as '' Londinium'' and retains its medieval boundaries.See also: Independent city § National capitals The City of Westminster, to the west of the City of London, has for centuries hosted the national government and parliament. Since the 19th century, the name "London" has also referred to the metropolis around this core, historically split between the counties of Middlesex, Essex, Surrey, Kent, and Hertfordshire, which largely comprises Greater London, governed by the Greater London Authority.The Greater London Authority consists of the Mayor of London and the London Assembly. The London Mayor is distinguished fr ...
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Securities Exchange Commission
The U.S. Securities and Exchange Commission (SEC) is an independent agency of the United States federal government, created in the aftermath of the Wall Street Crash of 1929. The primary purpose of the SEC is to enforce the law against market manipulation. In addition to the Securities Exchange Act of 1934, which created it, the SEC enforces the Securities Act of 1933, the Trust Indenture Act of 1939, the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Sarbanes–Oxley Act of 2002, and other statutes. The SEC was created by Section 4 of the Securities Exchange Act of 1934 (now codified as and commonly referred to as the Exchange Act or the 1934 Act). Overview The SEC has a three-part mission: to protect investors; maintain fair, orderly, and efficient markets; and facilitate capital formation. To achieve its mandate, the SEC enforces the statutory requirement that public companies and other regulated companies submit quarterly and annual reports ...
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Customer Relationship Management Software Companies
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration. Etymology and terminology Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires. Customers are generally said to be the purchasers of goods and services, while clients are those who receive personalized advice and solutions. Although such distinctions have no contemporary semantic weight, agencies such as law firms, film studios, and health care providers tend to prefer ''client'', while grocery stores, banks, and restaurants tend to prefer ''customer'' instead. Clients The term client is derived from Latin ''clients'' or ''care'' meaning "to incl ...
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Business Software Companies
Business is the practice of making one's living or making money by producing or buying and selling products (such as goods and services). It is also "any activity or enterprise entered into for profit." Having a business name does not separate the business entity from the owner, which means that the owner of the business is responsible and liable for debts incurred by the business. If the business acquires debts, the creditors can go after the owner's personal possessions. A business structure does not allow for corporate tax rates. The proprietor is personally taxed on all income from the business. The term is also often used colloquially (but not by lawyers or by public officials) to refer to a company, such as a corporation or cooperative. Corporations, in contrast with sole proprietors and partnerships, are a separate legal entity and provide limited liability for their owners/members, as well as being subject to corporate tax rates. A corporation is more complicated and ...
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Help Desk
A help desk is a department or person that provides assistance and information usually for electronic or computer problems. In the mid-1990s, research by Iain Middleton of Robert Gordon University studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but also from the help desk's unique position of communicating daily with numerous customers or employees. Information gained in areas such as technical problems, user preferences, and satisfaction can be valuable for the planning and development work of other information technology units. Large help desks have a person or team responsible for managing the incoming requests, called "issues"; they are commonly called queue managers or queue supervisors. The queue manager is responsible for the issue queues, which can be set up in various ways depending on the help desk size or structure. Typically, large help desks have several teams that are experienced i ...
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Trilogy (company)
Trilogy is a software company based in Austin, Texas. It specializes in software products to Global 1000 companies, especially in the automotive, consumer electronics, and insurance agencies. It was founded by Stanford dropout Joe Liemandt. Trilogy has additional offices in Bangalore and Hangzhou. Its clients include Ford Motor Company, Daimler-Chrysler, Nissan, Goodyear, Prudential, Travelers Insurance, Gateway, and IBM. Trilogy was a 90's pioneer of two new categories of enterprise software: config-price-quote (CPQ) software, which allowed distributed sales forces to accurately quote and configure complex solutions such as mainframes, central office switches, airplanes, and automobiles; and sales compensation software, which allowed sales leaders and HR teams to move sales commissions from spreadsheets to a software database and workflow engine. Trilogy was featured in the October 1998 '' Rolling Stone'' article "Wooing the Geeks". Trilogy is notable for its Trilo ...
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Austin, Texas
Austin is the capital city of the U.S. state of Texas, as well as the county seat, seat and largest city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and Williamson County, Texas, Williamson counties. Incorporated on December 27, 1839, it is the List of United States cities by population, 11th-most-populous city in the United States, the List of cities in Texas by population, fourth-most-populous city in Texas, the List of capitals in the United States, second-most-populous state capital city, and the most populous state capital that is not also the most populous city in its state. It has been one of the fastest growing large cities in the United States since 2010. Downtown Austin and Downtown San Antonio are approximately apart, and both fall along the Interstate 35 corridor. Some observers believe that the two regions may some day form a new "metroplex" similar to Dallas–Fort Worth metroplex, Dallas and Fort Worth. Austin i ...
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ESW Capital
ESW can mean: * Engineers for a Sustainable World, a national not-for-profit based in Pittsburgh, Pennsylvania * Empire State Wrestling, an independent wrestling promotion that has operated in Western New York State since 2002 * Embedded software, computer software that plays an integral role in the electronics it is supplied with * Electroslag welding, a single pass welding process. * Every Single Word, a YouTube channel and Tumblr blog dealing with POC representation in media * Eswatini Eswatini ( ; ss, eSwatini ), officially the Kingdom of Eswatini and formerly named Swaziland ( ; officially renamed in 2018), is a landlocked country in Southern Africa. It is bordered by Mozambique to its northeast and South Africa to its no ...
(FIFA and IOC code: ESW), southern African country formerly known as Swaziland {{disambiguation ...
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Syrian Electronic Army
The Syrian Electronic Army (SEA; ar, الجيش السوري الإلكتروني) is a group of computer hackers which first surfaced online in 2011 to support the government of Syrian President Bashar al-Assad. Using spamming, website defacement, malware, phishing, and denial-of-service attacks, it has targeted terrorist organizations, political opposition groups, western news outlets, human rights groups and websites that are seemingly neutral to the Syrian conflict. It has also hacked government websites in the Middle East and Europe, as well as US defense contractors. the SEA has been "the first Arab country to have a public Internet Army hosted on its national networks to openly launch cyber attacks on its enemies". The precise nature of SEA's relationship with the Syrian government has changed over time and is unclear. Origins and historical context In the 1990s Syrian President Bashar al-Assad headed the Syrian Computer Society, which is connected to the SEA, accor ...
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Viber
Viber, or Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application owned by Japanese multinational company Rakuten, provided as freeware for the Google Android, iOS, Microsoft Windows, Apple macOS and Linux platforms. Users are registered and identified through a cellular telephone number, although the service is accessible on desktop platforms without needing mobile connectivity. In addition to instant messaging it allows users to exchange media such as images and video records, and also provides a paid international landline and mobile calling service called Viber Out. As of 2018, there are over a billion registered users on the network. The software was developed in 2010 by Cyprus-based Viber Media, which was bought by Rakuten in 2014. Since 2017, its corporate name has been Rakuten Viber. It is based in Cyprus with offices in London, Manila, Moscow, Paris, San Francisco, Singapore, and Tokyo. History Founding (2010) Vi ...
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Helion Venture Partners
Helion may refer to: * Helion (chemistry), helium nucleus *Helion (meteoroid) * Hélion de Villeneuve (c. 1270 – 1346), medieval knight * Jean Hélion (1904–1987), French painter * Helion Energy, an American company pursuing fusion power *Helion Lodge *Helion, character in John C. Wright's trilogy ''The Golden Age'' * Helion (publisher), a Polish publisher. *Helion (magister officiorum) Helion ( grc, Ἡλίων) was a ''magister officiorum'' under Theodosius II. He occupied the office since 414. In 422 he negotiated an end to the short war with Sassanid Persia. He was instrumental in establishing Valentinian III as emperor of th ... See also * Hellion (other) {{disambig, surname ...
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