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Information Excellence
Information excellence is the ability of a person, as a talent, or an organization to use information in an optimal way to achieve their own competitive advantages. Looking at the supply of information as a customer-oriented process in terms of business performance,Leslie J. Porter, Steve J. Tanner, Assessing Business Excellence: A Guide to Business Excellence and Self-assessment, Routledge, 2004 excellence means the ability of an information provider (sometimes can be viewed as a broadcaster), the interests of its customer information to know best and their related requirements to satisfy optimally. From the perspective of the customer information, information excellence pursued the objective of enabling the customer to develop its information needs specifically and consistently under selection to satisfy any information provider. Motivation and background The economy of the information society of the 21st-century demands of the people in most industries increasingly complex int ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Data Quality
Data quality refers to the state of qualitative or quantitative pieces of information. There are many definitions of data quality, but data is generally considered high quality if it is "fit for tsintended uses in operations, decision making and planning". Moreover, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as the number of data sources increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. When this is the case, data governance is used to form agreed upon definitions and standards for data quality. In such cases, data cleansing, including standardization, may be required in order to ensure data quality. Definitions Defining data quality is difficult due to the ma ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Orientation
Marketing is the process of exploring, creating, and delivering value to meet the needs of a target market in terms of goods and services; potentially including selection of a target audience; selection of certain attributes or themes to emphasize in advertising; operation of advertising campaigns; attendance at trade shows and public events; design of products and packaging attractive to buyers; defining the terms of sale, such as price, discounts, warranty, and return policy; product placement in media or with people believed to influence the buying habits of others; agreements with retailers, wholesale distributors, or resellers; and attempts to create awareness of, loyalty to, and positive feelings about a brand. Marketing is typically done by the seller, typically a retailer or manufacturer. Sometimes tasks are contracted to a dedicated marketing firm or advertising agency. More rarely, a trade association or government agency (such as the Agricultural Marketing Service) ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
EFQM Excellence Model
EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 when the CEO/presidents of 67 European companies subscribed to the policy document and declared their commitments to EFQMs missions and values. EFQM works with over 50,000 organisations from across Europe and beyond, including organisations such as BMW, Robert Bosch, Aramco, Siemens and Huawei. History The Foundation was set up with members from many industries to develop the EFQM Excellence Model. The framework was intended to be used to support the assessment of organisations in the European Quality Award in 1992. On the 15th September 1988, 14 European business leaders met with the 8th President of the European Commission (1985-1995) Jacques Delors, and signed a "Letter of Intent" to form a European Foundation. The 14 CEOs were: Activities EFQM provides training services, award schemes by using their management framework, The EFQM Model. The ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Quality
Information quality (IQ) is the quality of the content of information systems. It is often pragmatically defined as: "The fitness for use of the information provided". IQ frameworks also provides a tangible approach to assess and measure DQ/IQ in a robust and rigorous manner. Conceptual problems Although this pragmatic definition is usable for most everyday purposes, specialists often use more complex models for information quality. Most information system practitioners use the term synonymously with data quality. However, as many academics make a distinction between data and information, some will the process to guarantee confidence that particular information meets some context specific quality requirements. It has been suggested, however, that higher the quality the greater will be the confidence in meeting more general, less specific contexts. Dimensions and metrics of information quality "Information quality" is a measure of the value which the information provides to th ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Literacy
The Association of College & Research Libraries defines information literacy as a "set of integrated abilities encompassing the reflective discovery of information, the understanding of how information is produced and valued and the use of information in creating new knowledge and participating ethically in communities of learning". The 1989 American Library Association (ALA) Presidential Committee on Information Literacy formally defined information literacy (IL) as attributes of an individual, stating that "to be information literate, a person must be able to recognize when information is needed and have the ability to locate, evaluate and use effectively the needed information". In 1990, academic Lori Arp published a paper asking, "Are information literacy instruction and bibliographic instruction the same?" Arp argued that neither term was particularly well defined by theoreticians or practitioners in the field. Further studies were needed to lessen the confusion and continue ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Overload
Information overload (also known as infobesity, infoxication, information anxiety, and information explosion) is the difficulty in understanding an issue and effectively making decisions when one has too much information (TMI) about that issue, and is generally associated with the excessive quantity of daily information. The term "information overload" was first used as early as 1962 by scholars in management and information studies, including in Bertram Gross' 1964 book, ''The Managing of Organizations,'' and was further popularized by Alvin Toffler in his bestselling 1970 book ''Future Shock.'' Speier et al. (1999) said that if input exceeds the processing capacity, information overload occurs, which is likely to reduce the quality of the decisions. In a newer definition, Roetzel (2019) focuses on time and resources aspects. He states that when a decision-maker is given many sets of information, such as complexity, amount, and contradiction, the quality of its decision is decre ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Needs
The term information need is often understood as an individual or group's desire to locate and obtain information to satisfy a conscious or unconscious need. Rarely mentioned in general literature about needs, it is a common term in information science. According to Hjørland (1997) it is closely related to the concept of relevance: If something is relevant for a person in relation to a given task, we might say that the person needs the information for that task. Information needs are related to, but distinct from information requirements. They are studied for: # The explanation of observed phenomena of information use or expressed need; # The prediction of instances of information uses; # The control and thereby improvement of the utilization of information manipulation of essential conditions. Background The concept of information needs was coined by an American information journalisRobert S. Taylorin his 1962 articl"The Process of Asking Questions"published in ''American Do ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
