Hennen's American Public Library Ratings
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Hennen's American Public Library Ratings
There are several national systems for assessing, evaluating, or otherwise rating the quality of public libraries. United States Basic library statistics (not rankings) were initially maintained by the National Center for Educational Statistics; that body continues to collect data for academic libraries, but administration of the Public Libraries Survey and the State Library Agencies Survey was transferred to the Institute of Museum and Library Services (IMLS) in October 2007. IMLS continues to conduct public library surveys as well as distribute historical data from surveys back to 1988. HAPLR and subsequent debate The system that would become Hennen's American Public Library Ratings (HAPLR) was first published in the January 1999 issue of ''American Libraries'' prepared by Thomas J. Hennen Jr., Director of Waukesha County Federated Library System in Wisconsin. Libraries were ranked on 15 measures with comparisons in broad population categories. HAPLR was updated annually throu ...
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Evaluation
Evaluation is a systematic determination and assessment of a subject's merit, worth and significance, using criteria governed by a set of standards. It can assist an organization, program, design, project or any other intervention or initiative to assess any aim, realisable concept/proposal, or any alternative, to help in decision-making; or to ascertain the degree of achievement or value in regard to the aim and objectives and results of any such action that has been completed. The primary purpose of evaluation, in addition to gaining insight into prior or existing initiatives, is to enable reflection and assist in the identification of future change. Evaluation is often used to characterize and appraise subjects of interest in a wide range of human enterprises, including the arts, criminal justice, foundations, non-profit organizations, government, health care, and other human services. It is long term and done at the end of a period of time. Definition Evaluation is the st ...
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Public Library
A public library is a library that is accessible by the general public and is usually funded from public sources, such as taxes. It is operated by librarians and library paraprofessionals, who are also Civil service, civil servants. There are five fundamental characteristics shared by public libraries: they are generally supported by taxes (usually local, though any level of government can and may contribute); they are governed by a board to serve the public interest; they are open to all, and every community member can access the collection; they are entirely voluntary, no one is ever forced to use the services provided and they provide library and information services services without charge. Public libraries exist in many countries across the world and are often considered an essential part of having an educated and literate population. Public libraries are distinct from research library, research libraries, school library, school libraries, academic library, academic librar ...
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National Center For Educational Statistics
The National Center for Education Statistics (NCES) is the part of the United States Department of Education's Institute of Education Sciences (IES) that collects, analyzes, and publishes statistics on education and public school district finance information in the United States. It also conducts international comparisons of education statistics and provides leadership in developing and promoting the use of standardized terminology and definitions for the collection of those statistics. NCES is a principal agency of the U.S. Federal Statistical System. History The functions of NCES have existed in some form since 1867, when Congress passed legislation providing "That there shall be established at the City of Washington, a department of education, for the purpose of collecting such statistics and facts as shall show the condition and progress of education in the several States and Territories, and of diffusing such information respecting the organization and management of schoo ...
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Academic Library
An academic library is a library that is attached to a higher education institution and serves two complementary purposes: to support the curriculum and the research of the university faculty and students. It is unknown how many academic libraries there are worldwide. An academic and research portal maintained by UNESCO links to 3,785 libraries. According to the National Center for Education Statistics, there are an estimated 3,700 academic libraries in the United States. In the past, the material for class readings, intended to supplement lectures as prescribed by the instructor, has been called reserves. In the period before electronic resources became available, the reserves were supplied as actual books or as photocopies of appropriate journal articles. Modern academic libraries generally also provide access to electronic resources. Academic libraries must determine a focus for collection development since comprehensive collections are not feasible. Librarians do this by ide ...
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Institute Of Museum And Library Services
The Institute of Museum and Library Services (IMLS) is an independent agency of the United States federal government established in 1996. It is the main source of federal support for libraries and museums within the United States, having the mission to "create strong libraries and museums that connect people with information and ideas." In fiscal year 2015, IMLS had a budget of $228 million. It is a sub-agency of the National Foundation on the Arts and the Humanities, along with the National Endowment for the Arts, the National Endowment for the Humanities, and the Federal Council on the Arts and the Humanities. In addition to its other responsibilities, the IMLS annually awards the National Medal for Museum and Library Service, given for community service by libraries and museums. IMLS is located at 955 L'Enfant Plaza North, SW, Suite 4000, Washington, D.C. 20024-2135. History and Purpose IMLS was established by the Museum and Library Services Act (MLSA) on September 30, 1996 ...
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American Libraries
''American Libraries'' is the flagship magazine of the American Library Association (ALA). About ''American Libraries'' was first published in 1970 as a continuation of the long-running ''ALA Bulletin,'' which had served as the Association’s official publication since 1907. It is published six times yearly in print, plus a digital-only July/August issue and occasional digital supplements, such as the annual ''State of America’s Libraries'' report. The magazine is sent to approximately 58,000 individuals and organizations worldwide. ALA members receive ''American Libraries'' as a benefit of membership. Content is available online to the public at americanlibrariesmagazine.org. The magazine publishes several annual features, including the "Library Design Showcase,”"which highlights new and innovative library architecture and design projects; "Emerging Leaders," a spotlight on the ALA's professional development program for new librarians; and library technology expert Marsha ...
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Waukesha County Federated Library System
The Bridges Library System is a consortium of 24 public libraries in Waukesha County, Wisconsin and Jefferson County, Wisconsin. The Bridges Library System is one of 16 public library systems in Wisconsin. The system was established under Wisconsin Statute 43.15 by action of the Waukesha County Board of Supervisors in January 1981 as the Waukesha County Federated Library System. The system transitioned to a two-county system on January 1, 2016, when Jefferson County joined and the name was changed to Bridges Library System. An eleven-member board governs the System. Mission Statement ''Improving member libraries through leadership, collaboration, and support''. Member Libraries The Bridges Library System serves the following libraries: Waukesha County * Big Bend * Brookfield *Butler * Delafield *Alice Baker Memorial Library (Eagle) * Elm Grove * Hartland *Menomonee Falls *Town Hall Library ( North Lake/ Merton) *Mukwonago * Muskego * New Berlin *Oconomowoc *Pauline Haass Pub ...
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Librarianship
Library science (often termed library studies, bibliothecography, and library economy) is an interdisciplinary or multidisciplinary field that applies the practices, perspectives, and tools of management, information technology, education, and other areas to libraries; the collection, organization, preservation, and dissemination of information resources; and the political economy of information. Martin Schrettinger, a Bavarian librarian, coined the discipline within his work (1808–1828) ''Versuch eines vollständigen Lehrbuchs der Bibliothek-Wissenschaft oder Anleitung zur vollkommenen Geschäftsführung eines Bibliothekars''. Rather than classifying information based on nature-oriented elements, as was previously done in his Bavarian library, Schrettinger organized books in alphabetical order. The first American school for library science was founded by Melvil Dewey at Columbia University in 1887. Historically, library science has also included archival science. This incl ...
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Customer Satisfaction
Customer satisfaction (often abbreviated as CSAT) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals."Farris, Paul W.; Neil T. Bendle; Phillip E. Pfeifer; David J. Reibstein (2010). ''Marketing Metrics: The Definitive Guide to Measuring Marketing Performance.'' Upper Saddle River, New Jersey: Pearson Education, Inc. . Customers play an important role and are essential in keeping a product or service relevant; it is, therefore, in the best interest of the business to ensure customer satisfaction and build customer loyalty. The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and measures that appear in ''Marketing Metrics'' as part of its ongoing ...
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Return On Investment
Return on investment (ROI) or return on costs (ROC) is a ratio between net income (over a period) and investment (costs resulting from an investment of some resources at a point in time). A high ROI means the investment's gains compare favourably to its cost. As a performance measure, ROI is used to evaluate the efficiency of an investment or to compare the efficiencies of several different investments.Return On Investment – ROI
, Investopedia as accessed 8 January 2013
In economic terms, it is one way of relating profits to capital invested.


Purpose

In business, the pur ...
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Library Journal
''Library Journal'' is an American trade publication for librarians. It was founded in 1876 by Melvil Dewey. It reports news about the library world, emphasizing public libraries, and offers feature articles about aspects of professional practice. It also reviews library-related materials and equipment. Each year since 2008, the Journal has assessed public libraries and awarded stars in their Star Libraries program. Its "Library Journal Book Review" does pre-publication reviews of several hundred popular and academic books each month. ''Library Journal'' has the highest circulation of any librarianship journal, according to Ulrich's—approximately 100,000. ''Library Journal's'' original publisher was Frederick Leypoldt, whose company became R. R. Bowker. Reed International (later merged into Reed Elsevier) purchased Bowker in 1985; they published ''Library Journal'' until 2010, when it was sold to Media Source Inc., owner of the Junior Library Guild and ''The Horn Book Ma ...
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International Federation Of Library Associations And Institutions
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of people who rely on libraries and information professionals. An independent, non-governmental, not-for-profit organization, IFLA was founded in Scotland in 1927 and maintains headquarters at the National Library of the Netherlands in The Hague. IFLA sponsors the annual IFLA World Library and Information Congress, promoting universal and equitable access to information, ideas, and works of imagination for social, educational, cultural, democratic, and economic empowerment. IFLA also produces several publications, including IFLA Journal. IFLA closely partners with UNESCO, resulting in several jointly produced manifestos. IFLA is also a founding member of Blue Shield, which works to protect the world's cultural heritage when threatened by wars and natural disaster. History IFLA was founded in Edinburgh, Scotland, on 30 September 1927, when li ...
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