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FastPass
FastPass, FastPass+, and MaxPass were virtual queue systems created by the Walt Disney Company to speed up customer access to certain attractions and amenities at the Disney resorts and theme parks. First introduced in late 1999 as a virtual queue, the systems all allowed guests to avoid long lines at the attractions on which the system was installed, freeing them to partake in other attractions during their wait. There was generally no extra fee for the service. The original FastPass system was still featured except Walt Disney World, which used FastPass+, along with both Shanghai Disneyland and Disneyland Paris, which replaced the FastPass system with a pay-for-use system called Disney Premier Access. The system continued to use a virtual queue where guests are given a paper ticket with a designated time, instructing them when they would arrive at the head of the queue. However, each park had slight variations on the FastPass concept. On August 18, 2021, it was announced th ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Fastpass+ Logo Clean
FastPass, FastPass+, and MaxPass were virtual queue systems created by the Walt Disney Company to speed up customer access to certain attractions and amenities at the Disney resorts and theme parks. First introduced in late 1999 as a virtual queue, the systems all allowed guests to avoid long lines at the attractions on which the system was installed, freeing them to partake in other attractions during their wait. There was generally no extra fee for the service. The original FastPass system was still featured except Walt Disney World, which used FastPass+, along with both Shanghai Disneyland and Disneyland Paris, which replaced the FastPass system with a pay-for-use system called Disney Premier Access. The system continued to use a virtual queue where guests are given a paper ticket with a designated time, instructing them when they would arrive at the head of the queue. However, each park had slight variations on the FastPass concept. On August 18, 2021, it was announced th ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
MyMagic+
MyMagic+ is a suite of technologies first implemented at the Walt Disney World Resort that enable a number of services and enhancements to guests of the resort. Influenced by wearable computing and the concept of the Internet of Things, the system is primarily designed to consolidate various functions, such as payments, hotel room access, ticketing, FastPass, into a digital architecture consisting primarily of radio systems, RFID-enabled wristbands known as MagicBands, and features accessible via online services and mobile apps. Development Conceptualization Development of the MyMagic+ system began in 2008 at the request of Walt Disney World president Meg Crofton, who requested the development of a system to address the various "pain points" that visitors had encountered throughout the company's properties and had affected their likelihood to return to the resorts, and other "barriers to getting into the experience faster". A former Disney executive stated that in regard ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Virtual Queue
Virtual queue is a concept used in inbound call centers. Call centers use an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center. ACDs hold queued calls in First In, First Out order until agents become available. From the caller’s perspective, without virtual queuing they have only two choices: wait until an agent resource becomes available, or abandon (hang up) and try again later. From the call center’s perspective, a long queue results in many abandoned calls, repeat attempts, and customer dissatisfaction. Virtual queue systems allow customers to receive callbacks instead of waiting in an ACD queue. This solution is analogous to the “fast lane” option (e.g. Disney's FastPass) used at amusement parks, which often have long queues to ride the various coasters and attractions. A computerized system allows park visitors to secure their place in a “virtual queue” rather than waiting in a physical queue. In the brick- ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Walt Disney World
The Walt Disney World Resort, also called Walt Disney World or Disney World, is an entertainment resort complex in Bay Lake and Lake Buena Vista, Florida, United States, near the cities of Orlando and Kissimmee. Opened on October 1, 1971, the resort is operated by Disney Parks, Experiences and Products, a division of The Walt Disney Company. The property covers nearly , of which half has been used. The resort comprises four theme parks (Magic Kingdom, Epcot, Disney's Hollywood Studios, and Disney's Animal Kingdom), two water parks (Disney's Blizzard Beach and Disney's Typhoon Lagoon), 31 themed resort hotels, nine non-Disney hotels, several golf courses, a camping resort, and other entertainment venues, including the outdoor shopping center Disney Springs. On October 1, 2021, Walt Disney World started their celebration of its 50-year anniversary which will last for 18 consecutive months ending on March 31, 2023. Designed to supplement Disneyland in Anaheim, California, which ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Disney Parks, Experiences And Products
Disney Parks, Experiences and Products, Inc., formerly Walt Disney Parks and Resorts Worldwide, Inc. and informally known as Disney Parks, is one of The Walt Disney Company's five major business segments and a subsidiary. It was founded on April 1, 1971, exactly six months before the opening of Magic Kingdom at Walt Disney World Resort in Bay Lake, Florida, just outside of Orlando. Originally, the company was known as Walt Disney Outdoor Recreation Division and later as Walt Disney Attractions. The most recent chairman of Walt Disney Parks and Resorts was Bob Chapek, formerly president of Disney Consumer Products. Chapek was promoted to CEO of The Walt Disney Company on February 25, 2020. On May 18, 2020, Josh D'Amaro was appointed as chairman of the division, succeeding Chapek. In 2018, the company's theme parks hosted over 157.3 million guests, making Disney Parks the world's most visited theme park company worldwide, with United Kingdom-based Merlin Entertainments comin ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Walt Disney Parks And Resorts
Disney Parks, Experiences and Products, Inc., formerly Walt Disney Parks and Resorts Worldwide, Inc. and informally known as Disney Parks, is one of The Walt Disney Company's five major business segments and a subsidiary. It was founded on April 1, 1971, exactly six months before the opening of Magic Kingdom at Walt Disney World Resort in Bay Lake, Florida, just outside of Orlando. Originally, the company was known as Walt Disney Outdoor Recreation Division and later as Walt Disney Attractions. The most recent chairman of Walt Disney Parks and Resorts was Bob Chapek, formerly president of Disney Consumer Products. Chapek was promoted to CEO of The Walt Disney Company on February 25, 2020. On May 18, 2020, Josh D'Amaro was appointed as chairman of the division, succeeding Chapek. In 2018, the company's theme parks hosted over 157.3 million guests, making Disney Parks the world's most visited theme park company worldwide, with United Kingdom-based Merlin Entertainments coming in ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Universal Express Pass
Universal Express Pass is a priority status boarding system used at various Universal Parks & Resorts: Universal Orlando (which encompasses Universal Studios Florida and Universal's Islands of Adventure), Universal Studios Japan, Universal Studios Singapore, and Universal Studios Hollywood. Universal Express Pass – commonly referred to as Universal Express on park signage, and as Express Pass by team members and guests – admits users to a separate line for the attraction, which is given priority status when boarding. Universal Express Pass is not a virtual queuing service, where users receive a specific time to return to the priority line. Instead, guests who have purchased (or otherwise received) the pass may enter the "Universal Express" line for a considerably shortened queueing time. Depending on the park and the pass options chosen, the pass may be valid any time during the day, or during a specific timeslot for each ride, may be valid for some or all rides, an ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Fast Lane (Cedar Fair)
Fast Lane is an optional, pay-per-person line queue system offered on select rides at Cedar Fair amusement parks. The system provides shorter lines, and guests who want access must pay a fee in addition to general park admission. They are given a wristband for identification, and an unspecified, limited number are sold each day to control wait times. First piloted in 2011 at Kings Island, the system was rolled out to the rest of the Cedar Fair chain in 2012. An upgrade called Fast Lane Plus featuring additional rides is available at some parks. History On July 18, 2011, Kings Island announced the introduction of Fast Lane, a separate line queue featuring shorter wait times. The upcharge for access during its debut year was $50 per person, and the purchase did not include park admission. It was also only active from noon until 7:00PM originally, but the system was later expanded to all-day availability. Cedar Fair wanted to test the system before deploying to every location, and Ki ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Disneyland Resort Paris
Disneyland Paris is an entertainment resort in Chessy, France, east of Paris. It encompasses two theme parks, resort hotels, Disney Nature Resorts, a shopping, dining and entertainment complex, and a golf course. Disneyland Park is the original theme park of the complex, opening in 1992. A second theme park, Walt Disney Studios Park, opened in 2002. Disneyland Paris celebrated its 25th anniversary in 2017; by then 320 million people had visited, making it the most visited theme park in Europe. It is the second Disney park outside the United States, following the opening of the Tokyo Disney Resort in 1983, and the largest. Disneyland Paris is also the only Disney resort outside of the United States to be completely owned by The Walt Disney Company. It includes 7 hotels: Santa Fe, Hotel Cheyenne, Sequoia Lodge, Newport Bay Club, Hotel New York - the Art of Marvel, The Disneyland Hotel, and Davy Crockett Ranch; and one ride based as a hotel, The Twilight Zone Tower of Terror. Ow ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Disney Technology
The Walt Disney Company, commonly known as Disney (), is an American multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios complex in Burbank, California. Disney was originally founded on October 16, 1923, by brothers Walt and Roy O. Disney as the Disney Brothers Studio; it also operated under the names the Walt Disney Studio and Walt Disney Productions before changing its name to the Walt Disney Company in 1986. Early on, the company established itself as a leader in the animation industry, with the creation of the widely popular character Mickey Mouse, who is the company's mascot, and the start of animated films. After becoming a major success by the early 1940s, the company started to diversify into live-action films, television, and theme parks in the 1950s. Following Walt's death in 1966, the company's profits began to decline, especially in the animation division. Once Disney's shareholders voted in Michael Eisner as the hea ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Six Flags
Six Flags Entertainment Corporation is an American amusement park corporation, headquartered in Arlington, Texas. It has properties in Canada, Mexico, and the United States. Six Flags owns the most theme parks and waterparks combined of any amusement-park company and has the seventh highest attendance in the world. The company operates 27 properties throughout North America, including theme parks, amusement parks, water parks, and a family entertainment center. In 2019, Six Flags properties hosted 32.8 million guests. Six Flags was founded in the 1960s and derived its name from its first property, Six Flags Over Texas. The company maintains a corporate office in Midtown Manhattan, and headquarters in Arlington, Texas. On June 13, 2009, the corporation filed for Chapter 11 bankruptcy protection because of crippling debt, which it successfully exited after corporate restructuring on May 3, 2010. History Origin The name "Six Flags" originally referred to the flags of the si ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
E Ticket
An E ticket (officially an E coupon) was a type of admission ticket used at the Disneyland and Magic Kingdom theme parks before 1982, where it admitted the bearer to the newest, most advanced, or popular rides and attractions. It is now commonly used to describe a category of top tier and cutting edge theme park attractions. The term is especially common in describing Disney attractions of such a tier. Origin When Disneyland opened in 1955, visitors purchased an admission ticket to the park at the main gate booths and then purchased separate admission inside for each attraction. Less than three months after opening, Disney began selling "Value Books", each of which contained several of each coupon labeled "A" through "C", to supplement the pay-per-ride system. Attractions were then designated as "A", "B", or "C" attractions, and visitors needed to either purchase a specified coupon from a nearby booth or present the discount coupon book with the correct coupon attached. As deter ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
