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Enterprise Output Management
Enterprise output management (EOM) is an information technology practice that deals with the organization, formatting, management and distribution of data that is created by enterprise applications like banking information systems, insurance information systems, ERP (enterprise resource planning systems), CRM (customer relationship management), retail systems and many others. In 2006, Gartner research estimated the market of EOM solutions at $441 million with 5% growth rate between 2006 and 2010. Gartner defined Distributed output management as middleware that drives the output process and supports the automated creation and delivery of business process and ''ad hoc'' documents. Middleware is software that is bridging between different software applications in terms of data formats, languages, communication protocols, etc. See also * Enterprise content management *Enterprise information management Enterprise information management (EIM) is a business discipline specializing in ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users. Although humans have been storing, retrieving, manipulating, and communicating information since the earliest writing systems were developed, the term ''information technology'' in its modern sense first appeared in a 1958 article published in the ''Harvard Business Review''; authors Harold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)." Their definition consists of three categories: techniques for pro ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Enterprise Software
Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a (computer-based) information system; a collection of such software is called an enterprise system. These systems handle a number of operations in an organization to enhance the business and management reporting tasks. The systems must process the information at a relatively high speed and can be deployed across a variety of networks. Services provided by enterprise software are typically business-oriented tools. As enterprises have similar departments and systems in common, enterprise software is often available as a suite of customizable programs. Generally, the complexity of these tools requires specialist capabilities and specific knowledge. Enterprise com ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Enterprise Resource Planning
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of Business management tools, business management software—typically a suite of integrated application software, applications—that an organization can use to collect, store, manage and interpret data from many business sector, business activities. ERP systems can be local based or Cloud computing, cloud-based. Cloud-based applications have grown in recent years due to information being readily available from any location with Internet access. Traditional On-premises software, on-premise ERP systems are now considered Legacy system, legacy technology. ERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. ERP systems track business resources—cash, raw materials, production capacity—and t ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Relationship Management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviors, from the perspective of the company. According to Gartner, the global CRM market ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Gartner
Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms. In 2018, the company reported that its client base consisted of over 12,000 organizations in over 100 countries. As of 2022, Gartner has over 15,000 employees located in over 100 offices worldwide. It is a member of the S&P 500. History Gideon Gartner founded Gartner, Inc in 1979. Originally private, the company launched publicly as Gartner Group in 1986 before Saatchi & Saatchi acquired it in 1988. In 1990, Gartner Group was acquired by some of its executives, including Gartner himself, with funding from Bain Capital and Dun & Bradstreet. The company went public again in 1993. In 2000, the name was simplified from ''Gartner Group'' to Gartn ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Middleware
Middleware is a type of computer software that provides services to software applications beyond those available from the operating system. It can be described as "software glue". Middleware makes it easier for software developers to implement communication and input/output, so they can focus on the specific purpose of their application. It gained popularity in the 1980s as a solution to the problem of how to link newer applications to older legacy systems, although the term had been in use since 1968. In distributed applications The term is most commonly used for software that enables communication and management of data in distributed applications. An IETF workshop in 2000 defined middleware as "those services found above the transport (i.e. over TCP/IP) layer set of services but below the application environment" (i.e. below application-level APIs). In this more specific sense ''middleware'' can be described as the dash ("-") in '' client-server'', or the ''-to-'' in ''peer ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Enterprise Content Management
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one (or more) methods for importing content to bring manage new items, and several presentation methods to make items available for use. Although ECM content may be protected by digital rights management (DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created. Definitions * Late 2005: The technology was used to capture, manage, store, preserve, and deliver content and documents related to organizational processes * Early 2006: ECM tools and strategies allowed the management of an organization's unstructured information, wherever that information exists. * Ear ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Enterprise Information Management
Enterprise information management (EIM) is a business discipline specializing in providing solutions for optimal use of information within organizations, for instance to support decision-making processes or day-to-day operations that require the availability of knowledge. EIM It aims to overcome traditional/legacy IT-related barriers to managing information at an enterprise level. ThInternational Organization for Standardization(ISO) recognises information management as a separate function to information technology (IT/ICT). Enterprise Information Management practices are guided by thsuite of ISO Standardsthat are managed bISO Technical Committee 46(ISO/TC 46). EIM combines enterprise content management (ECM), business process management (BPM), customer experience management Customer experience (CX) is a totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purch ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
