|
Enterprise IT Management
Enterprise IT management (EITM) is a strategy which details how organizations can transform the management of IT to maximize business value. As a strategy for increasing the business relevance of the IT function, EITM considers the need for IT organizations to start operating as a service-based business. That is, ensuring investments are prioritized according to business strategy and that operational efficiencies can be more quickly realized and costs reduced when IT processes are integrated and automated. Enterprise IT management was developed in response to a growing need by IT organizations to gain more value from investments made in IT capabilities, infrastructure and resources. With the vast majority of the IT budget allocated to operational overheads and IT organized along technical functions, EITM proposes a set of capabilities that enable IT to better govern, manage and secure the IT services delivered to the business. It is closely associated with Lean IT, whose focus is ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
IT Infrastructure
Information technology infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also various software and network components. According to the ITIL Foundation Course Glossary, IT Infrastructure can also be termed as “All of the hardware, software, networks, facilities, etc., that are required to develop, test, deliver, monitor, control or support IT services. The term IT infrastructure includes all of the Information Technology but not the associated People, Processes and documentation.” Overview In IT Infrastructure, the above technological components contribute to and drive business functions. Leaders and managers within the IT field are responsible for ensuring that both the physical hardware and software networks and resources are working optimally. IT infrastructure can be looked at as the foundation of an organizatio ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Lean IT
Lean IT is the extension of lean manufacturing and lean services principles to the development and management of information technology (IT) products and services. Its central concern, applied in the context of IT, is the elimination of waste, where ''waste'' is work that adds no value to a product or service. Although lean principles are generally well established and have broad applicability, their extension from manufacturing to IT is only just emerging. Lean IT poses significant challenges for practitioners while raising the promise of no less significant benefits. And whereas Lean IT initiatives can be limited in scope and deliver results quickly, implementing Lean IT is a continuing and long-term process that may take years before lean principles become intrinsic to an organization's culture. Extension to IT As lean manufacturing has become more widely implemented, the extension of lean principles is beginning to spread to IT (and other service industries).Hanna, Julia. Brin ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
CMDB
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. This database acts as a data warehouse for the organization and also stores information regarding the relationships among its assets. The CMDB provides a means of understanding the organization's critical assets and their relationships, such as information systems, upstream sources or dependencies of assets, and the downstream targets of assets. Purpose and benefits The CMDB is a fundamental component of ITIL framework's Configuration Management process. CMDBs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets. A CMDB helps an organization understand the relationship between the compon ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
IT Governance
Information technology (IT) governance is a subset discipline of corporate governance, focused on information technology (IT) and its performance and risk management. The interest in IT governance is due to the ongoing need within organizations to focus value creation efforts on an organization's strategic objectives and to better manage the performance of those responsible for creating this value in the best interest of all stakeholders. It has evolved from The Principles of Scientific Management, Total Quality Management and ISO 9001 Quality management system. Historically, board-level executives deferred key IT decisions to the company's IT management and business leaders. Short-term goals of those responsible for managing IT can be in conflict with the best interests of other stakeholders unless proper oversight is established. IT governance systematically involves everyone: board members, executive management, staff, customers, communities, investors and regulators. A ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Service Management
Data center management is the collection of tasks performed by those responsible for managing ongoing operation of a data center This includes ''Business service management'' and planning for the future. Historically, ''data center management'' was seen as something performed by employees, with the help of tools collectively called #Data Center Infrastructure Management, Data Center Infrastructure Management (DCIM) tools. Both for in-house operation and outsourcing, Service-level agreements must be managed to ensure data-availability. Competition Data center management is a growing major topic for a growing list of large companies who both compete and cooperate, including: Dell, Google, HP, IBM, Intel and Yahoo. Hardware/software vendors who are willing to live with coopetition are working on projects such as "The Distributed Management Task Force" (DMTF) with a goal of learning to "more effectively manage mixed Linux, Windows and cloud environments." With the ''DMTF'' a decade ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
