Employee Satisfaction
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Employee Satisfaction
Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentedness with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. Job satisfaction can be measured in cognitive (evaluative), affective (or emotional), and behavioral components.Hulin, C. L., & Judge, T. A. (2003). Job attitUdes. In W. C. Borman, D. R. ligen, & R. J. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 255-276). Hoboken, NJ: Wiley. Researchers have also noted that job satisfaction measures vary in the extent to which they measure feelings about the job (affective job satisfaction). or cognitions about the job (cognitive job satisfaction). One of the most widely used definitions in organizational research is that of Edwin A. Locke (1976), who defines job satisfaction as "a pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences" (p.&n ...
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Post Office Works To Keep Customers Happy DVIDS107587
Post or POST commonly refers to: *Mail, the postal system, especially in Commonwealth of Nations countries **An Post, the Irish national postal service **Canada Post, Canadian postal service **Deutsche Post, German postal service **Iraqi Post, Iraqi postal service **Russian Post, Russian postal service **Hotel post, a service formerly offered by remote Swiss hotels for the carriage of mail to the nearest official post office **United States Postal Service or USPS **Parcel post, a postal service for mail that is heavier than ordinary letters *Post, a job or occupation Post, POST, or posting may also refer to: Architecture and structures *Lamppost, a raised source of light on the edge of a road *Post (structural), timber framing *Post and lintel, a building system * Steel fence post *Trading post *Utility pole or utility post Military *Military base, an assigned station or a guard post **Outpost (military), a military outpost **Guardpost, or guardhouse Geography *Post, Iran, a vil ...
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Emotions In The Workplace
Emotions are mental states brought on by neurophysiological changes, variously associated with thoughts, feelings, behavioral responses, and a degree of pleasure or displeasure. There is currently no scientific consensus on a definition. Emotions are often intertwined with mood, temperament, personality, disposition, or creativity. Research on emotion has increased over the past two decades with many fields contributing including psychology, medicine, history, sociology of emotions, and computer science. The numerous theories that attempt to explain the origin, function and other aspects of emotions have fostered more intense research on this topic. Current areas of research in the concept of emotion include the development of materials that stimulate and elicit emotion. In addition, PET scans and fMRI scans help study the affective picture processes in the brain. From a mechanistic perspective, emotions can be defined as "a positive or negative experience that is assoc ...
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Job Performance
Job performance assesses whether a person performs a job well. Job performance, studied academically as part of industrial and organizational psychology, also forms a part of human resources management. Performance is an important criterion for organizational outcomes and success. John P. Campbell describes job performance as an individual-level variable, or something a single person does. This differentiates it from more encompassing constructs such as organizational performance or national performance, which are higher-level variables. Features There are several key features to Campbell's conceptualization of job performance which help clarify what job performance means. Outcomes First, Campbell defines performance as behavior, which is something done by an employee. This concept differentiates performance from outcomes. Outcomes result partially from an individual's performance, but they are also the result of other influences. In other words, there are more factors that de ...
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Phenomenology (psychology)
Phenomenology within psychology, or phenomenological psychology, is the psychological study of subjective experience. It is an approach to psychological subject matter that attempts to explain experiences from the point of view of the subject via the analysis of their written or spoken word. The approach has its roots in the phenomenological philosophical work of Edmund Husserl. Giorgi, Amedeo. (1970). ''Psychology as a Human Science.'' New York : Harper & Row. History of phenomenology Early phenomenologists such as Husserl, Jean-Paul Sartre, and Maurice Merleau-Ponty conducted philosophical investigations of consciousness in the early 20th century. Their critiques of psychologism and positivism later influenced at least two main fields of contemporary psychology: the phenomenological psychological approach of the Duquesne School (the descriptive phenomenological method in psychology), including Amedeo Giorgi Giorgi, Amedeo. (2009). ''The Descriptive Phenomenological Method ...
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Psychological Well-being
The Six-factor Model of Psychological Well-being is a theory developed by Carol Ryff which determines six factors which contribute to an individual's psychological well-being, contentment, and happiness.Seifert, T. A. (2005). The Ryff scales of psychological well-being. Assessment Notes Psychological well-being consists of self-acceptance, positive relationships with others, autonomy, environmental mastery, a feeling of purpose and meaning in life, and personal growth and development. Psychological well-being is attained by achieving a state of balance affected by both challenging and rewarding life events. Measurement The Ryff Scale of Measurement is a psychometric inventory consisting of two forms (either 54 or 84 items) in which respondents rate statements on a scale of 1 to 6, where 1 indicates strong disagreement and 6 indicates strong agreement. Ryff's model is not based on merely feeling happy, but is based on Aristotle's Nicomachean Ethics, "where the goal of life isn't ...
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Type A Personality
Type A and Type B personality hypothesis describes two contrasting personality types. In this hypothesis, personalities that are more competitive, highly organized, ambitious, impatient, highly aware of time management, or aggressive are labeled Type A, while more relaxed, "receptive", less "neurotic" and "frantic" personalities are labeled Type B. The two cardiologists, Meyer Friedman and Ray Rosenman, who developed this theory came to believe that Type A personalities had a greater chance of developing coronary heart disease. Following the results of further studies and considerable controversy about the role of the tobacco industry funding of early research in this area, some reject, either partially or completely, the link between Type A personality and coronary disease. Nevertheless, this research had a significant effect on the development of the health psychology field, in which psychologists look at how an individual's mental state affects physical health. History Type ...
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Trait Anger
Charles Donald Spielberger, Ph.D. (1927 – 11 June 2013) was a clinical community psychologist well-known for his development of the State-Trait Anxiety Inventory. In 1972, as incoming president of the Southeastern Psychological Association he appointed the organization's Task Force on the Status of Women, chaired by Ellen Kimmel. Spielberger was founding Editor (1973–76) of the American Journal of Community Psychology, official journal of Division 27 (Community Psychology) of the American Psychological Association. He was President of that Division in 1974-75. He won the Division's 1982 Award for Distinguished Contributions to Theory and Research in Community Psychology. He was president of the APA in 1991. Spielberger was formerly Chairman of the Psychology Department at the University of South Florida in Tampa, Florida and in 2012 belonged to a think tank there. In 1987 Spielberger was one of the key psychologists who supported the efforts of David Pilon and Scott Mesh in t ...
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Narcissism
Narcissism is a self-centered personality style characterized as having an excessive interest in one's physical appearance or image and an excessive preoccupation with one's own needs, often at the expense of others. Narcissism exists on a continuum that ranges from normal to abnormal personality expression. While there exists normal, healthy levels of narcissism in humans, there are also more extreme levels of narcissism, being seen particularly in people who are self-absorbed, or people who have a pathological mental illness like narcissistic personality disorder. It is one of the traits featured in the dark triad, along with Machiavellianism (psychology), Machiavellianism and subclinical psychopathy. History of thought The term "narcissism" comes from the Roman poet Ovid's ''Metamorphoses'', written in the year 8 AD. Book III of the poem tells the mythical story of a handsome young man, Narcissus (mythology), Narcissus, who spurns the advances of many potential lovers. ...
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Machiavellianism (psychology)
In the field of personality psychology, Machiavellianism is a personality trait centered on manipulativeness, callousness, and indifference to morality.Jones, D. N., & Paulhus, D. L. (2009). Machiavellianism. In M. R. Leary & R. H. Hoyle (Eds.), ''Handbook of individual differences in social behavior'' (pp. 93–108). New York: The Guilford Press. Though it has nothing to do with the historical figure or his political thought, the trait is named after the political theorist Niccolò Machiavelli, as psychologists Richard Christie and Florence Geis used edited and truncated statements inspired by his works to study variations in human behaviors. Their ''Mach IV'' test, a 20-question, Likert-scale personality survey, became the standard self-assessment tool and scale of the Machiavellianism construct. Those who score high on the scale (High Machs) are more likely to have a high level of deceitfulness and a cynical, unempathetic temperament. It is one of the dark triad traits, along ...
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Social Alienation
Social alienation is a person's feeling of disconnection from a group whether friends, family, or wider society to which the individual has an affinity. Such alienation has been described as "a condition in social relationships reflected by (1) a low degree of integration or common values and (2) a high degree of distance or isolation (3a) between individuals, or (3b) between an individual and a group of people in a community or work environment '' numeration added'". It is a sociological concept developed by several classical and contemporary theorists. The concept has many discipline-specific uses, and can refer both to a personal psychological state (subjectively) and to a type of social relationship (objectively). History The term ''alienation'' has been used over the ages with varied and sometimes contradictory meanings. In ancient history it could mean a metaphysical sense of achieving a higher state of contemplation, ecstasy or union—becoming alienated from a limited ...
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Extraversion
The traits of extraversion (also spelled extroversion Retrieved 2018-02-21.) and introversion are a central dimension in some human personality theories. The terms ''introversion'' and ''extraversion'' were introduced into psychology by Carl Jung,Jung, C. G. (1921) ''Psychologische Typen'', Rascher Verlag, Zurich – translation H.G. Baynes, 1923. although both the popular understanding and current psychological usage vary. Extraversion tends to be manifested in outgoing, talkative, energetic behavior, whereas introversion is manifested in more reflective and reserved behavior. Jung defined introversion as an "attitude-type characterised by orientation in life through subjective psychic contents", and extraversion as "an attitude-type characterised by concentration of interest on the external object". Extraversion and introversion are typically viewed as a single continuum, so to be higher in one necessitates being lower in the other. Jung provides a different perspective ...
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Positive Affectivity
Positive affectivity (PA) is a human characteristic that describes how much people experience positive affects (sensations, emotions, sentiments); and as a consequence how they interact with others and with their surroundings. People with high positive affectivity are typically enthusiastic, energetic, confident, active, and alert. Research has linked positive affectivity with an increase in longevity, better sleep, and a decrease in stress hormones. People with a high positive affectivity have healthier coping styles, more positive self-qualities, and are more goal oriented. Positive affectivity also promotes an open-minded attitude, sociability, and helpfulness. Those having low levels of positive affectivity (and high levels of ''negative'' affectivity) are characterized by sadness, lethargy, distress, and un-pleasurable engagement (see negative affectivity). Low levels of positive affect are correlated with social anxiety and depression, due to decreased levels of dopamine. ...
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