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Call Center Industry In Bangladesh
The call center industry in Bangladesh was worth around $12 million in 2013, of which 50 percent was accounted for by the country's domestic market. In 2013, national mobile operators Airtel and Citycell outsourced their call centers to local companies. Bangladesh Telecommunication Regulatory Commission The Bangladesh Telecommunication Regulatory Commission (BTRC) ( bn, বাংলাদেশ টেলিযোগাযোগ নিয়ন্ত্রণ কমিশন) is an independent commission founded under the Bangladesh Telecommunic ... (BTRC) eased the licensing process for call centers in 2013. A call center "village" was planned in 2009. , around 70 call centers were in operation in Bangladesh. Bangladesh exports its call center services to countries including the United States, Canada and the United Kingdom. The Bangladesh Association of Call Center & Outsourcing (BACCO) was formed in connection with the industry. References Telephony Industry in Bangla ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Airtel Bangladesh
Airtel ( bn, এয়ারটেল) is a Bangladeshi telecommunications company. It was managed by Bharti Airtel Bangladesh until 2016, when Bharti Airtel Bangladesh merged its operations into Robi Axiata Ltd. Following the merger, Airtel Bangladesh remained as a product brand of Robi Axiata. Since then, Robi Axiata is the brand licensing holder for Airtel in Bangladesh. History In December 2005, Warid Telecom International LLC, an Abu Dhabi based consortium, paid US$50 million to obtain a GSM license from the Bangladesh Telecommunication Regulatory Commission (BTRC). In doing so, Warid Telecom became the sixth mobile phone operator in Bangladesh. Takeover by Bharti Airtel In 2010, Warid Telecom sold a majority 70% stake in the company to India's Bharti Airtel for US$300 million. Bharti's proposal also included an initial $300-million investment in Warid for creating new shares in the company. The BTRC approved the deal on 4 Jan 2010. Bharti Airtel Limited took control ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Citycell
Pacific Bangladesh Telecom Limited, doing business as Citycell ( bn, সিটিসেল), was the oldest mobile operator of Bangladesh. It was 1st mobile operator company in Bangladesh and pioneer telecommunications network companies in South Asia along with Etisalat of Sri Lanka and Paktel of Pakistan. It was the only mobile operator in the country using CDMA and EVDO technology. Citycell's total mobile subscriber base was 0.142 million as of August 2016. Citycell was owned by SingTel (44.54%), Pacific Motors (37.95%) and Far East Telecom (17.51%). It was the smallest mobile operator of Bangladesh in terms of subscribers. It was shut down due to failure of paying dues as ordered by the BTRC in 2016. History In 1989 Bangladesh Telecom Limited (BTL) was awarded a license to operate cellular, paging, and other wireless communication networks. Then in 1990 Hutchison Bangladesh Telecom Limited (HBTL) was incorporated in Bangladesh as a joint venture between BTL and Hutchison ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Bangladesh Telecommunication Regulatory Commission
The Bangladesh Telecommunication Regulatory Commission (BTRC) ( bn, বাংলাদেশ টেলিযোগাযোগ নিয়ন্ত্রণ কমিশন) is an independent commission founded under the Bangladesh Telecommunication Act, 2001 (Act # 18 of 2001). The BTRC is responsible for regulating all matters related to telecommunications (wire, cellular, satellite and cable) of Bangladesh. The chairman of the commission has the status of a judge of the Bangladesh High Court. Shyam Sunder Sikder is the chairman of the commission. History In 1979, the Bangladesh Telegraph and Telephone Board was created through the Bangladesh Telegraph and Telephone Board ordinance. The ordinance was revised in 1995. The BTRC started operating from 31 January 2002 with a vision of facilitating affordable telecommunication services and increasing the teledensity to at least 10 telephones per 100 inhabitants by 2010. The ordinance was updated with the passage of Telecommuni ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Bangladesh Association Of Call Center & Outsourcing
Bangladesh (}, ), officially the People's Republic of Bangladesh, is a country in South Asia. It is the eighth-most populous country in the world, with a population exceeding 165 million people in an area of . Bangladesh is among the most densely populated countries in the world, and shares land borders with India to the west, north, and east, and Myanmar to the southeast; to the south it has a coastline along the Bay of Bengal. It is narrowly separated from Bhutan and Nepal by the Siliguri Corridor; and from China by the Indian state of Sikkim in the north. Dhaka, the capital and largest city, is the nation's political, financial and cultural centre. Chittagong, the second-largest city, is the busiest port on the Bay of Bengal. The official language is Bengali, one of the easternmost branches of the Indo-European language family. Bangladesh forms the sovereign part of the historic and ethnolinguistic region of Bengal, which was divided during the Partition of India in 19 ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Telephony
Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone. Telephony is commonly referred to as the construction or operation of telephones and telephonic systems and as a system of telecommunications in which telephonic equipment is employed in the transmission of speech or other sound between points, with or without the use of wires. The term is also used frequently to refer to computer hardware, software, and computer network systems, that perform functions traditionally performed by telephone equipment. In this context the technology is specifically referred to as Internet telephony, or voice over Internet Protocol (VoIP). Overview The first telephones were connected directly in pairs. Each user had a separate telephone wired ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Industry In Bangladesh
The economy of Bangladesh is a major economy of South Asia and a developing market economy. — — —Siddiqi, Dina M. “Miracle Worker or Womanmachine? Tracking (Trans)National Realities in Bangladeshi Factories.” Economic and Political Weekly, vol. 35, no. 21/22, Economic and Political Weekly, 2000, pp. L11–17, . —Paksha Paul, B. (2010), "Does corruption foster growth in Bangladesh?", International Journal of Development Issues, Vol. 9 No. 3, pp. 246-262. —Chowdhury, M.S. (2007), "Overcoming entrepreneurship development constraints: the case of Bangladesh", Journal of Enterprising Communities: People and Places in the Global Economy, Vol. 1 No. 3, pp. 240-251. —Bashar, Omar K. M. R., and Habibullah Khan. “Liberalisation and Growth in Bangladesh: An Empirical Investigation.” The Bangladesh Development Studies, vol. 32, no. 1, Bangladesh Institute of Development Studies, 2009, pp. 61–76, . —Ahamed, Md Mostak. “Market Structure and Performance of Banglade ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Outsourcing
Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and assets from one firm to another. The term ''outsourcing'', which came from the phrase ''outside resourcing'', originated no later than 1981. The concept, which ''The Economist'' says has "made its presence felt since the time of the Second World War", often involves the contracting of a business process (e.g., payroll processing, claims processing), operational, and/or non-core functions, such as manufacturing, facility management, call center/call center support. The practice of handing over control of public services to private enterprises (privatization), even if conducted on a limited, short-term basis, may also be described as outsourcing. Outsourcing includes both foreign and domestic contracting, and sometimes includes offshoring ( ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
E-commerce In Bangladesh
E-commerce in Bangladesh refers to the electronic commerce sector of Bangladesh business. History In 2009 Bangladesh Bank approved online payment and in 2013 the bank approved the use of debit and credit card for online payment. The eCommerce Association of Bangladesh is the trade body for eCommerce in Bangladesh. According to the association, there are 8,000 eCommerce pages in Facebook alone. The growth of the industry has been inhibited by low usage of credit and debit cards, and the unavailability of PayPal. In 2016 the government of Bangladesh opened eCommerce sites for every district in the country. The same year, FBCCI recommended removal of tax on eCommerce. Volume There are a number of free classified websites and online shopping marketplaces in Bangladesh. According to ''Prothom Alo'' in 2014, about 1.5 to 2 million people shopped online every year, and the market was growing by 15% to 20%. According to MetrixLab, in 2014, internet users in Bangladesh had 1 billion used ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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