Business Decision Mapping
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Business Decision Mapping
{{InfoMaps Business decision mapping (BDM) is a technique for making decisions, particularly for the kind of decisions that often need to be made in business. It involves using diagrams to help articulate and work through the decision problem, from initial recognition of the need through to communication of the decision and the thinking behind it. BDM is designed for use in making deliberative decisions—those made based on canvassing and weighing up the arguments. It is also qualitative—although numbers may be involved, the main considerations are qualitatively specified and there is no calculation-based route to the right decision. In these two key elements, BDM is similar to the natural or typical way of making decisions. However, it differs from typical, informal decision making by providing a structured, semi-formal framework, and using visual language, taking advantage of our ability to grasp and make sense of information faster and more easily when it is graphically pre ...
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Decision-making
In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the Cognition, cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be either Rationality, rational or irrational. The decision-making process is a reasoning process based on assumptions of value (ethics and social sciences), values, preferences and beliefs of the decision-maker. Every decision-making process produces a final choice, which may or may not prompt action. Research about decision-making is also published under the label problem solving, particularly in European psychological research. Overview Decision-making can be regarded as a Problem solving, problem-solving activity yielding a solution deemed to be optimal, or at least satisfactory. It is therefore a process which can be more or less Rationality, rational or Irrationality, irrational and can be based on explicit knowledge, explicit or tacit ...
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Business
Business is the practice of making one's living or making money by producing or Trade, buying and selling Product (business), products (such as goods and Service (economics), services). It is also "any activity or enterprise entered into for profit." Having a business name does not separate the business entity from the owner, which means that the owner of the business is responsible and liable for debts incurred by the business. If the business acquires debts, the creditors can go after the owner's personal possessions. A business structure does not allow for corporate tax rates. The proprietor is personally taxed on all income from the business. The term is also often used colloquially (but not by lawyers or by public officials) to refer to a company, such as a corporation or cooperative. Corporations, in contrast with Sole proprietorship, sole proprietors and partnerships, are a separate legal entity and provide limited liability for their owners/members, as well as being su ...
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Decision Problem
In computability theory and computational complexity theory, a decision problem is a computational problem that can be posed as a yes–no question of the input values. An example of a decision problem is deciding by means of an algorithm whether a given natural number is prime. Another is the problem "given two numbers ''x'' and ''y'', does ''x'' evenly divide ''y''?". The answer is either 'yes' or 'no' depending upon the values of ''x'' and ''y''. A method for solving a decision problem, given in the form of an algorithm, is called a decision procedure for that problem. A decision procedure for the decision problem "given two numbers ''x'' and ''y'', does ''x'' evenly divide ''y''?" would give the steps for determining whether ''x'' evenly divides ''y''. One such algorithm is long division. If the remainder is zero the answer is 'yes', otherwise it is 'no'. A decision problem which can be solved by an algorithm is called ''decidable''. Decision problems typically appear in mat ...
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Arguments
An argument is a statement or group of statements called premises intended to determine the degree of truth or acceptability of another statement called conclusion. Arguments can be studied from three main perspectives: the logical, the dialectical and the rhetorical perspective. In logic, an argument is usually expressed not in natural language but in a symbolic formal language, and it can be defined as any group of propositions of which one is claimed to follow from the others through deductively valid inferences that preserve truth from the premises to the conclusion. This logical perspective on argument is relevant for scientific fields such as mathematics and computer science. Logic is the study of the forms of reasoning in arguments and the development of standards and criteria to evaluate arguments. Deductive arguments can be valid, and the valid ones can be sound: in a valid argument, premisses necessitate the conclusion, even if one or more of the premises is false an ...
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Decision Making
In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be either rational or irrational. The decision-making process is a reasoning process based on assumptions of values, preferences and beliefs of the decision-maker. Every decision-making process produces a final choice, which may or may not prompt action. Research about decision-making is also published under the label problem solving, particularly in European psychological research. Overview Decision-making can be regarded as a problem-solving activity yielding a solution deemed to be optimal, or at least satisfactory. It is therefore a process which can be more or less rational or irrational and can be based on explicit or tacit knowledge and beliefs. Tacit knowledge is often used to fill the gaps in complex decision-making processes. Usually, both o ...
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Argument Mapping
An argument map or argument diagram is a visual representation of the structure of an argument. An argument map typically includes the key components of the argument, traditionally called the '' conclusion'' and the ''premises'', also called ''contention'' and ''reasons''. Argument maps can also show co-premises, objections, counterarguments, rebuttals, and lemmas. There are different styles of argument map but they are often functionally equivalent and represent an argument's individual claims and the relationships between them. Argument maps are commonly used in the context of teaching and applying critical thinking. The purpose of mapping is to uncover the logical structure of arguments, identify unstated assumptions, evaluate the support an argument offers for a conclusion, and aid understanding of debates. Argument maps are often designed to support deliberation of issues, ideas and arguments in wicked problems. An argument map is not to be confused with a concept map o ...
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Reasoning
Reason is the capacity of consciously applying logic by drawing conclusions from new or existing information, with the aim of seeking the truth. It is closely associated with such characteristically human activities as philosophy, science, language, mathematics, and art, and is normally considered to be a distinguishing ability possessed by humans. Reason is sometimes referred to as rationality. Reasoning is associated with the acts of thinking and cognition, and involves the use of one's intellect. The field of logic studies the ways in which humans can use formal reasoning to produce logically valid arguments. Reasoning may be subdivided into forms of logical reasoning, such as: deductive reasoning, inductive reasoning, and abductive reasoning. Aristotle drew a distinction between logical discursive reasoning (reason proper), and intuitive reasoning, in which the reasoning process through intuition—however valid—may tend toward the personal and the subjectively opaq ...
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Critical Thinking
Critical thinking is the analysis of available facts, evidence, observations, and arguments to form a judgement. The subject is complex; several different definitions exist, which generally include the rational, skeptical, and unbiased analysis or evaluation of factual evidence. Critical thinking is self-directed, self-disciplined, self- monitored, and self- corrective thinking. It presupposes assent to rigorous standards of excellence and mindful command of their use. It entails effective communication and problem-solving abilities as well as a commitment to overcome native egocentrism and sociocentrism. History The earliest records of critical thinking are the teachings of Socrates recorded by Plato. These included a part in Plato's early dialogues, where Socrates engages with one or more interlocutors on the issue of ethics such as question whether it was right for Socrates to escape from prison. The philosopher considered and reflected on this question and came to the conc ...
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Tim Van Gelder
Tim van Gelder is the co-founder of Austhink Software, an Australian software development company, and the Managing Director of Austhink Consulting. He was born in Australia, and was educated at the University of Melbourne (BA, 1984). He went on to receive his PhD from the University of Pittsburgh (1989). He has held academic positions at Indiana University and the Australian National University before returning to Melbourne as an Australian Research Council QEII Research Fellow. In 1998, he transitioned to part-time academic work allowing him to pursue private training and consulting, and in 2005 began working full-time at Austhink Software. In 2009 he transitioned to Managing Director of Austhink Consulting. He co-leads The SWARM Project at the University of Melbourne. Research Van Gelder's research has had three main phases, corresponding to his PhD research on distributed representation, his subsequent research on dynamics & cognition, and his current phase, research int ...
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Dialogue Mapping
The issue-based information system (IBIS) is an argumentation-based approach to clarifying wicked problems—complex, ill-defined problems that involve multiple stakeholders. Diagrammatic visualization using IBIS notation is often called issue mapping. IBIS was invented by Werner Kunz and Horst Rittel in the 1960s. According to Kunz and Rittel, "Issue-Based Information Systems (IBIS) are meant to support coordination and planning of political decision processes. IBIS guides the identification, structuring, and settling of issues raised by problem-solving groups, and provides information pertinent to the discourse." Subsequently, the understanding of planning and design as a process of argumentation (of the designer with himself or with others) has led to the use of IBIS in design rationale, Originally presented to the ACADIA '88 Conference, Association for Computer Aided Design in Architecture, University of Michigan, October 1988. where IBIS notation is one of a number of ...
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Horst Rittel
Horst Wilhelm Johannes Rittel (14 July 1930 – 9 July 1990) was a design theorist and university professor. He is best known for popularizing the concept of ''wicked problem'', but his influence on design theory and practice was much wider. His field of work is the science of design, or, as it also known, the area of design theories and methods (DTM), with the understanding that activities like planning, engineering, and policy making are included as particular forms of design. In response to the perceived failures of early attempts at systematic design, he introduced the concept of "second generation design methods" and a planning/design method known as issue-based information system (IBIS) for handling wicked problems. Early career Rittel was born in Berlin. From 1958 to 1963, he was Professor of Design Methodology at the Ulm School of Design in Germany (Hochschule für Gestaltung—HfG Ulm).Lindinger, H., (1991), ''Ulm Design: The Morality of Objects'', Cambridge: The MIT ...
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Wicked Problems
In planning and policy, a wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. It refers to an idea or problem that cannot be fixed, where there is no single solution to the problem; and "wicked" denotes resistance to resolution, rather than evil. Another definition is "a problem whose social complexity means that it has no determinable stopping point". Moreover, because of complex interdependencies, the effort to solve one aspect of a wicked problem may reveal or create other problems. Due to their complexity, wicked problems are often characterized by organized irresponsibility. The phrase was originally used in social planning. Its modern sense was introduced in 1967 by C. West Churchman in a guest editorial Churchman wrote in the journal ''Management Science'', either repeating his own coinage or responding to a previous use of the term by Horst Rittel—the ...
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