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Business Process Validation
Business Process Validation (BPV) is the act of verifying that a set of end-to-end business processes function as intended. If there are problems in one or more business applications that support a business process, or in the integration or configuration of those systems, then the consequences of disruption to the business can be serious. A company might be unable to take orders or ship product – which can directly impact company revenue, reputation, and customer satisfaction Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number .... It can also drive additional expenses, as defects in production are much more expensive to fix than if identified earlier. For this reason, a key aim of Business Process Validation is to identify defects early, before new enterprise software is deployed in p ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Process
A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos. Overview A business process begins with a mission objective (an external event) and ends with achievement of the ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Company Revenue
In accounting, revenue is the total amount of income generated by the sale of goods and services related to the primary operations of a business. Commercial revenue may also be referred to as sales or as turnover. Some companies receive revenue from interest, royalties, or other fees. This definition is based on IAS 18. "Revenue" may refer to income in general, or it may refer to the amount, in a monetary unit, earned during a period of time, as in "Last year, company X had revenue of $42 million". Profits or net income generally imply total revenue minus total expenses in a given period. In accounting, revenue is a subsection of the equity section of the balance statement, since it increases equity. It is often referred to as the "top line" due to its position at the very top of the income statement. This is to be contrasted with the "bottom line" which denotes net income (gross revenues minus total expenses). In general usage, revenue is the total amount of income by the sale ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Satisfaction
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified Contentment, satisfaction goals".. Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of improving the balance between customer Attitude (psychology), attitudes before and after the consumption process. Expectation confirmation theory, Expectancy disconfirmation theory is the most widely accepted theoretical framework for explaining customer satisfaction. However, other frameworks, such as equity theory, attribution theory, Contrast theory of meaning, contrast theory, assimilation theory, and various others, are also used to ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Enterprise Software
Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than its individual users. Enterprise software is an integral part of a computer-based information system, handling a number of business operations, for example to enhance business and management reporting tasks, or support production operations and back office functions. Enterprise systems must process information at a relatively high speed. Services provided by enterprise software are typically business-oriented tools. As companies and other organizations have similar departments and systems, enterprise software is often available as a suite of customizable programs. Function-specific enterprise software uses include database management, customer relationship management, supply chain management and business process management. Definitions and industry The term ''enterprise software'' is used in industry, and business research public ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Process Validation
Process validation is the analysis of data gathered throughout the design and manufacturing of a product in order to confirm that the process can reliably output products of a determined standard. Regulatory authorities like EMA and FDA have published guidelines relating to process validation. The purpose of process validation is to ensure varied inputs lead to consistent and high quality outputs. Process validation is an ongoing process that must be frequently adapted as manufacturing feedback is gathered. End-to-end validation of production processes is essential in determining product quality because quality cannot always be determined by finished-product inspection. Process validation can be broken down into 3 steps: process design (Stage 1a, Stage 1b), process qualification (Stage 2a, Stage 2b), and continued process verification (Stage 3a, Stage 3b). Stage 1: Process Design In this stage, data from the development phase are gathered and analyzed to define the commercial manufac ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Process Preservation
Business Process Preservation (BPP) helps businesses save their important work steps (processes) digitally. This way, the processes can still be accessed and used far into the future. BPP figures out which steps are worth saving and how to do it in the most cost-effective way. They also create tools to capture these steps clearly, including the computer programs and equipment needed. Motivation Business Process Preservation (BPP) becomes necessary for various reasons across different industries. In heavily regulated fields like pharmaceuticals and aircraft manufacturing, BPP ensures clear documentation of processes for audits, replication, or troubleshooting. Long-standing companies utilize BPP to manage their services through changes in technology. Organizations that rely on external services for risk management Risk management is the identification, evaluation, and prioritization of risks, followed by the minimization, monitoring, and control of the impact or probability o ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Software Testing
Software testing is the act of checking whether software satisfies expectations. Software testing can provide objective, independent information about the Quality (business), quality of software and the risk of its failure to a User (computing), user or sponsor. Software testing can determine the Correctness (computer science), correctness of software for specific Scenario (computing), scenarios but cannot determine correctness for all scenarios. It cannot find all software bug, bugs. Based on the criteria for measuring correctness from an test oracle, oracle, software testing employs principles and mechanisms that might recognize a problem. Examples of oracles include specifications, Design by Contract, contracts, comparable products, past versions of the same product, inferences about intended or expected purpose, user or customer expectations, relevant standards, and applicable laws. Software testing is often dynamic in nature; running the software to verify actual output ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Formal Methods
In computer science, formal methods are mathematics, mathematically rigorous techniques for the formal specification, specification, development, Program analysis, analysis, and formal verification, verification of software and computer hardware, hardware systems. The use of formal methods for software and hardware design is motivated by the expectation that, as in other engineering disciplines, performing appropriate mathematical analysis can contribute to the reliability and robustness of a design. Formal methods employ a variety of theoretical computer science fundamentals, including logic in computer science, logic calculi, formal languages, automata theory, control theory, program semantics, type systems, and type theory. Uses Formal methods can be applied at various points through the software development process, development process. Specification Formal methods may be used to give a formal description of the system to be developed, at whatever level of detail desired. F ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Software Quality
In the context of software engineering, software quality refers to two related but distinct notions: * Software's functional quality reflects how well it complies with or conforms to a given design, based on functional requirements or specifications. That attribute can also be described as the fitness for the purpose of a piece of software or how it compares to competitors in the marketplace as a worthwhile product. It is the degree to which the correct software was produced. * Software structural quality refers to how it meets non-functional requirements that support the delivery of the functional requirements, such as robustness or maintainability. It has a lot more to do with the degree to which the software works as needed. Many aspects of structural quality can be evaluated only statically through the analysis of the software's inner structure, its source code (see Software metrics), at the unit level, and at the system level (sometimes referred to as end-to-end testin ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Enterprise Modelling
Enterprise modelling is the abstract representation, description and definition of the structure, processes, information and resources of an identifiable business, government body, or other large organization. It deals with the process of understanding an organization and improving its performance through creation and analysis of enterprise models. This includes the modelling of the relevant business domain (usually relatively stable), business processes (usually more volatile), and uses of information technology within the business domain and its processes. Overview Enterprise modelling is the process of building models of whole or part of an enterprise with process models, data models, resource models and/or new ontologies etc. It is based on knowledge about the enterprise, previous models and/or reference models as well as domain ontologies using model representation languages. F.B. Vernadat (1997)Enterprise Modelling Languages ICEIMT'97 Enterprise Integration - Internation ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
