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Arvato Services
Arvato is a global services company headquartered in Gütersloh, Germany. Its services include customer support, information technology, logistics, and finance. The history of Arvato goes back to the printing and industry services division of Bertelsmann; the current name was introduced in 1999. Today, Arvato is one of eight divisions of Bertelsmann, the media, services and education group. In 2016, Arvato had about 68,463 employees and an overall turnover of 3.84 billion euros. History Early years of Arvato Bertelsmann was founded as a publishing house by Carl Bertelsmann in 1835. In the following decades, the company grew steadily. After the Second World War, it developed from a mid-sized business to a large enterprise. To meet the demand from the book club ''Lesering'' and the record club ''Schallplattenring'', Bertelsmann massively expanded its warehouse and shipping capacities in the mid-1950s. In 1959, the ''Kommissionshaus Buch und Ton'' was established to make the pr ...
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Service (business)
Business services are a recognisable subset of economic services, and share their characteristics. The essential difference is that businesses are concerned about the building of service systems in order to deliver value to their customers and to act in the roles of service provider and service consumer. Definition A service is a set of one-time consumable and perishable benefits that are: *delivered from the accountable service provider, mostly in close co-action with his internal and external service suppliers, * effectuated by distinct functions of technical systems and by distinct activities of individuals, respectively, * commissioned according to the needs of his/her service consumers by the service customer from the accountable service provider, * rendered individually to a consumer at his/her dedicated trigger, * and, finally, consumed and utilized by the triggering service consumer for executing his/her upcoming business activity or private activity. Service specification ...
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Axel Springer SE
Axel Springer SE () is a German digital and popular periodical publishing house which is the largest in Europe, with numerous multimedia news brands, such as '' Bild'', ''Die Welt'', and ''Fakt'' and more than 15,000 employees. It generated total revenues of about €3.3 billion and an EBITDA of €559 million in the financial year 2015. The digital media activities contribute more than 60% to its revenues and nearly 70% to its EBITDA. Axel Springer’s business is divided into three segments: paid models, marketing models, and classified ad models. Since 2020, it is majority-owned by the US private equity firm KKR. Headquartered in Berlin, Germany, the company is active in more than 40 countries, including subsidiaries, joint ventures, and licensing. It was started in 1946/1947 by journalist Axel Springer. Its current CEO is Mathias Döpfner. The Axel Springer company is the largest publishing house in Europe and controls the largest share of the German market for daily new ...
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Supply Chain Management
In commerce, supply chain management (SCM) is the management of the flow of goods and services including all processes that transform raw materials into final products between businesses and locations. This can include the movement and storage of raw materials, work-in-process inventory, finished goods, and end to end order fulfilment from the point of origin to the point of consumption. Interconnected, interrelated or interlinked networks, channels and node businesses combine in the provision of products and services required by end customers in a supply chain. Supply-chain management has been defined as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronising supply with demand and measuring performance globally". SCM practice draws heavily on industrial engineering, systems engineering, operations management, logis ...
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Customer Relationship Management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviors, from the perspective of the company. According to Gartner, the global CRM market ...
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Chief Executive Officer
A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially an independent legal entity such as a company or nonprofit institution. CEOs find roles in a range of organizations, including public and private corporations, non-profit organizations and even some government organizations (notably state-owned enterprises). The CEO of a corporation or company typically reports to the board of directors and is charged with maximizing the value of the business, which may include maximizing the share price, market share, revenues or another element. In the non-profit and government sector, CEOs typically aim at achieving outcomes related to the organization's mission, usually provided by legislation. CEOs are also frequently assigned the role of main manager of the organization and the highest-ranking offic ...
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RTL Group
RTL Group (for "Radio Television Luxembourg") is a Luxembourg-based international media conglomerate, with another corporate centre in Cologne, Germany. The company operates 68 television channels and 31 radio stations in Germany, France and other European countries. It also offers national streaming platforms, content productions and a range of digital services. Important segments of RTL Group are RTL Deutschland, Groupe M6, Fremantle and RTL Nederland. The company, in its present form, was established by Bertelsmann, Groupe Bruxelles Lambert (GBL) and Pearson in the year 2000. Over the years, Bertelsmann, a conglomerate based in the German city of Gütersloh, continued to increase its stake in RTL Group and currently owns just over 75% of the shares in the company after holding a stake of more than 90% in the past. RTL Group is one of a total of eight divisions of Bertelsmann: It is responsible for more than a third of its revenue and a large share of its operating profit. ...
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Euro
The euro ( symbol: €; code: EUR) is the official currency of 19 out of the member states of the European Union (EU). This group of states is known as the eurozone or, officially, the euro area, and includes about 340 million citizens . The euro is divided into 100 cents. The currency is also used officially by the institutions of the European Union, by four European microstates that are not EU members, the British Overseas Territory of Akrotiri and Dhekelia, as well as unilaterally by Montenegro and Kosovo. Outside Europe, a number of special territories of EU members also use the euro as their currency. Additionally, over 200 million people worldwide use currencies pegged to the euro. As of 2013, the euro is the second-largest reserve currency as well as the second-most traded currency in the world after the United States dollar. , with more than €1.3 trillion in circulation, the euro has one of the highest combined values of banknotes and coins in c ...
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German Trade Register
The German Commercial Register (german: Handelsregister) is a public company register that contains details of all tradespeople and legal entities in the district of the registrar, which is generally the Amtsgericht (local district court) of the place where the '' Landgericht'' (superior court) is also situated. The German Commercial Register contains two branches. Branch A deals with partnerships, sole traders and registered associations (''Vereine'') without share capital. Branch B contains all incorporated companies with share capital. Applications (for new entries, changes and liquidations) must be made in notarized form in the presence of a public notary. Operations Amongst other things the Commercial Register contains information on: *legal name of a company *registered office *people representing the company (Managing Director, Board of Directors, holders of Proxy) *subscribed capital if any. The functions of the Commercial Register with respect to the information su ...
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Staff Function
Staff and line are names given to different types of functions in organizations. A line function is one that directly advances an organization in its core work. This always includes production and sales, and sometimes marketing. A staff function supports the organization with specialized advisory and support functions. For example, human resources, accounting, public relations and the legal department are generally considered to be staff functions. Both terms originated in the military. Staff functions A staff function is an alternate function of people in a business that do not partake instantly in an activity as they help the line functions to reach their targets. The business world is changing very rapidly and each day new kinds of issues and problems crop up. It requires specialised input to deal with these changing conditions. It requires specialists to be available who can provide appropriate business solutions. This is the benefit of the "staff function". It provides the line ...
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Board Of Directors
A board of directors (commonly referred simply as the board) is an executive committee that jointly supervises the activities of an organization, which can be either a for-profit or a nonprofit organization such as a business, nonprofit organization, or a government agency. The powers, duties, and responsibilities of a board of directors are determined by government regulations (including the jurisdiction's corporate law) and the organization's own constitution and by-laws. These authorities may specify the number of members of the board, how they are to be chosen, and how often they are to meet. In an organization with voting members, the board is accountable to, and may be subordinate to, the organization's full membership, which usually elect the members of the board. In a stock corporation, non-executive directors are elected by the shareholders, and the board has ultimate responsibility for the management of the corporation. In nations with codetermination (such as Germ ...
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Börsenblatt
The "" (English: Weekly magazine for the German book trade), until 2002 "" (English: Trade exchange newspaper for the German book trade), is the association organ of the Börsenverein des Deutschen Buchhandels. The publication, founded in 1834, is the magazine with the highest number of advertisements and circulation in the German book selling trade. It came out once a week, later twice a week, and even daily for many years. The is published by the (English: Marketing and publishing service of the book trade). It informs the professional audience as well as private readers about news on the book market. Since January 2013, the specialist magazine has been published in weekly alternation as the "" and the "". The highlights the trends within the various product groups. Current industry reports are published on the magazine's homepage. The publishes various bestseller lists, including an audio book best list, a ''non-fiction best list'', a bestseller lists with the best-selli ...
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Rolf Buch
Rolf Eberhard Buch (born 2 April 1965) is a German business executive. In 2013, he was appointed CEO of the real estate company Deutsche Annington, which, following the takeover of GAGFAH in the year 2015, was renamed Vonovia. Previously, Buch held an executive position at Arvato. Early life and education Buch was born in Weidenau Weidenau is a suburban part (Stadtteil) of the city Siegen in Germany. Weidenau, a northern part of Siegen, shares borders with Niedersetzen in the north, Geisweid in the north-west, the central part of Siegen in the south, Birlenbach in the ... near Siegen. At age three, his family moved to the Kettwig district in the city of Essen. After completing his secondary education ("Abitur"), Buch studied mechanical engineering and business administration at the RWTH Aachen University and received his Engineering Degree, engineering degree in 1990. Career Bertelsmann in 1991, Buch began his career in the print and industrial division of Bertels ...
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